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User's Manual
TECRA A30-J

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Summary of Contents for Toshiba Dynabook TECRA A30-J

  • Page 1 User's Manual TECRA A30-J...
  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
  • Page 3 GPS Function ..................4-16 HDMI™ out port ................... 4-17 USB Type-C™ Adapters ..............4-18 LAN ....................... 4-21 Wireless display .................. 4-22 Security lock ..................4-23 Optional Accessories ................4-23 Sound System and Video mode ............4-24 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............
  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to your computer. Copyright, Disclaimer and Trademarks Copyright © 2021 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. DTS, the Symbol, &...
  • Page 6 C™ (USB 3.1 Gen1) port and HDMI™ out port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EU Declaration of Conformity This product is carrying the CE mark in accordance with the related European Directives. Responsible for CE marking is Dynabook Europe GmbH, Stresemannallee 4b, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on the website https://emea.dynabook.com/product-conformity.
  • Page 8 Any consequences resulting from the use of this product in working environments that are not verified/recommended are not the responsibility of Dynabook. The consequences of the use of this product in non-verified working environments may be: Interference with other devices or machines in the near surrounding area Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area...
  • Page 9 Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
  • Page 10 Following information is only valid for EU member states: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Ecodesign Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://emea.dynabook.com/environment.
  • Page 11 Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out...
  • Page 12 Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center.
  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...
  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.
  • Page 19: Energy Star® Program

    ENERGY STAR ® Program ® Your computer model may be ENERGY STAR compliant. If the model you purchased is compliant, it will be listed on the following website: https://www.energystar.gov/ productfinder/product/certified-computers Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
  • Page 20: General Precautions

    http://emea.dynabook.com/environment General Precautions Your computer is designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual.
  • Page 21 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress.
  • Page 22: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 23 Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury.
  • Page 24: Chapter 2 Getting Started

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. You might not have all the software mentioned in this manual depending on the model you purchased.
  • Page 25: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 26 Before you install a device or application, save any data in memory to the internal Solid-State Drive or other storage media. Failure to do so might result in data loss. Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power.
  • Page 27 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Depending on the model you purchased, the following AC adaptor might be provided. DC IN 19V jack connection type USB Type-C™ port connection type DC IN 19V jack connection type Connect the power cord to the AC adaptor.
  • Page 28 USB Type-C™ port connection type Connect the power cord to the AC adaptor. Figure 2-4 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-5 Connecting the power cord to the AC adaptor (3-pin plug) Product appearance depends on the model you purchased. Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 29 To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
  • Page 30: Getting To Know Windows

    Turning on the power This section describes how to turn on the power. The power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 31 Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to get to your favorite apps, recent files, and a powerful search box for finding anything. You can access the Start menu from an app or the desktop in the following ways: Click the Start button ( ) on the center of the Windows taskbar.
  • Page 32: Turning Off The Power

    You can search for and browse thousands of apps, all grouped into easy- to-find categories there. Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system, apps, and services using fingerprint, face recognition or a PIN.
  • Page 33 Never turn off the power while an application is running. Failure to do so can cause data loss. Never turn off the power, disconnect an external storage device, or remove storage media during data read/write. Failure to do so can cause data loss.
  • Page 34 To avoid possible battery life decrease, it is recommended to remove any peripheral device connected to the computer before entering Sleep Mode. To prevent data loss, do not switch to Sleep Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.
  • Page 35 Sleep Mode limitations Sleep Mode will not function under the following conditions: Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the internal storage drive when the computer is turned off so that, the next time it is turned on, the previous state is restored.
  • Page 36: System Recovery

    Click Change settings that are currently unavailable. Select the Hibernate check box from Shutdown settings. Click the Save changes button. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel. To define these settings, do the following: Click Power Options and then click Choose what the power button does or Choose what closing the lid does.
  • Page 37 Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs. Do not run software such as screen savers which can put a heavy load on the CPU.
  • Page 38 dynabook Recovery Wizard option in dynabook Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system. Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it.
  • Page 39 If you set up your internal storage drive again later, do not change, delete, or add partitions in a manner other than specified in the manual, otherwise you might find that space for the required software is not available. In addition, if you use a third-party partitioning program to reconfigure the partitions on your internal storage drive, you might find that it becomes impossible to set up your computer.
  • Page 40: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 41 Figure 3-2 The left side of the computer 1. DC IN 19V jack 4. HDMI™ out port 2. DC IN/Battery indicator 5. Headphone/Microphone jack 3. USB Type-C™ (USB 3.1 Gen1) port 6. Memory media slot Product appearance depends on the model you purchased. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal...
  • Page 42: Right Side

    Before removing a USB device from the USB Type-C™ port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB Type-C™...
  • Page 43 Smart Card slot This slot allows you to install a Smart Card device. Some models are equipped with this slot. Power indicator The power indicator normally glows white when the computer is turned on. Universal Serial Bus One Type-A Universal Serial Bus port, which (USB 3.1 Gen1) port complies to the USB 3.1 standard, is provided on the right side of the computer.
  • Page 44: Back

    Do not connect any cable other than a LAN cable to the LAN jack. It might cause damage or malfunction. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer.
  • Page 45: Front With The Display Open

    Figure 3-5 The underside of the computer 1. Cooling vents 2. Stereo speakers Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents.
  • Page 46 Figure 3-6 The front of the computer with the display panel open 1. Wireless communication antennas 7. Display hinges (not shown) 2. Infrared LED* 8. Power button 3. Web Camera* 9. Keyboard 4. Web Camera LED* 10. Touch Pad 5. Microphones* 11.
  • Page 47 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. The Web Camera available on some models can support face recognition feature for Windows Hello.
  • Page 48: Internal Hardware Components

    Legal Footnote (LCD) For more information regarding LCD, refer to the Legal Footnotes section. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. Power button Press this button to turn the computer's power on or off.
  • Page 49: Power Condition Descriptions

    Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)".
  • Page 50 Flashing White Indicates a problem with the computer. Disconnect the AC adaptor for several seconds, and then reconnect the AC adaptor. After that, press the power button. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 51: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.
  • Page 52: Using The Touch Pad

    For details and more advanced touch screen gestures to interact with Windows operating system, refer to Tips in the Start menu. Do not press or push with excessive force on the touch screen. Do not apply excessive force when cleaning the touch screen. Never touch the screen with a sharp object such as a ball-point pen which might scratch or damage the surface.
  • Page 53: The Keyboard

    Three-Finger Scroll Place three fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. Slide towards left/right: switches between your open apps. Slide your fingers slowly across the Touch Pad to flip through them all. Slide up: views all your open apps in task view. Slide down: shows the desktop.
  • Page 54 Figure 4-1 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
  • Page 55 Key Combination Function FN + F10 Turns on Arrow Mode. FN + F11 Turns on Numeric Mode. FN + F12 Locks the cursor on a specific line. FN + ESC Turns the playback sound on or off. FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows.
  • Page 56: Using The Fingerprint Sensor

    ® This Windows logo key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints.
  • Page 57: Battery

    Do not touch the sensor with a wet finger or any wet objects. Keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it. Do not paste stickers or write on the sensor.
  • Page 58 Battery pack When the AC adaptor is not connected, the main power source of the computer is a lithium ion battery pack, also referred to in this manual as the main battery. Real-Time Clock (RTC) function The Real-Time Clock (RTC) function is supported. The main battery provides power for the internal real-time clock and calendar function and also maintains the system configuration while the computer is turned off.
  • Page 59 Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack/ USB Type-C™ port and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged. Charging Time The following table shows the approximate time required to charge an exhausted battery fully.
  • Page 60 The battery has completely discharged and been left in the computer for a long time. In such cases, do the following: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack/USB Type-C™...
  • Page 61: Memory Media

    System Sleep Mode System Hibernation Mode Display power off period Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack will exhaust within the following approximate period: Battery type...
  • Page 62 Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. This memory media slot supports the following memory media: microSD/SDHC/SDXC card.
  • Page 63 Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using the card, return it to its case. The card is designed so that it can be inserted only one way.
  • Page 64: Smart Card

    When inserting the memory media, do not touch the metal contacts. You might expose the storage area to static electricity, which can destroy data. Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied. Failure to do so might cause data loss.
  • Page 65: Wireless Wan Device

    Press the Smart Card gently to ensure a firm connection is made. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting. Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge.
  • Page 66: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-5 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.
  • Page 67: Hdmi™ Out Port

    Your current location might not be shown depending on the status of GPS or the location. If you are obtaining your current location information from the computer, your current location might not be detected due to the information accuracy. Specifically, your current location might not be detected in the following places or situations: Inside or directly under a building Inside a bag or box...
  • Page 68: Usb Type-C™ Adapters

    Figure 4-6 Connecting the HDMI™ out port 1. HDMI™ out port 2. HDMI™ cable Do not plug/unplug an HDMI™ device under the following conditions: The system is starting up. The system is shutting down. When you unplug the HDMI™ cable and replug it, wait at least 5 seconds before you replug the HDMI™...
  • Page 69 Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™ adapter. If AC adaptor is connected via USB Type-C™ adapter, battery charging time might become longer. Do not connect other USB Type-C™ adapter to USB Type-C™ port of USB Type-C™...
  • Page 70 Connect the USB Type-C™ adapter to the USB Type-C™ port on your computer. Figure 4-8 Connecting the AC adaptor via USB Type-C™ adapter RGB monitor port An external analog monitor can be connected to the RGB monitor port on the USB Type-C™ adapter. To connect an external analog monitor, do the following: Connect the USB Type-C™...
  • Page 71: Lan

    When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). In this case, read the manual of the monitor and set the suitable supporting display mode at the monitor.
  • Page 72: Wireless Display

    Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage might occur. Turn off the power to all external devices connected to the computer. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place.
  • Page 73: Security Lock

    To disconnect the Wireless display device, click the wireless display device name and then click Remove device. Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
  • Page 74: Sound System And Video Mode

    dynabook USB-C™ dynabook USB-C™ Dock is the docking station Dock that enables you to connect your computer peripherals through one USB Type-C™ cable to selected Dynabook computers. Refer to dynabook USB-C™ Dock's User's Manual for more details. Not all the accessories are available in your region. Contact your reseller or Dynabook dealer for more information.
  • Page 75 DTS Audio Processing DTS Audio Processing is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment. DTS Audio Processing is provided with some models. To access the utility, click Start ->...
  • Page 76 Click the Device advanced settings tab. Select one from the device list under ANALOG for the device you plugged into. When an external headphone or microphone is plugged in, you can turn on/off the multi-stream function for playback or recording under Playback Device or Recording Device in this tab.
  • Page 77: Chapter 5 Utilities And Advanced Usage

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
  • Page 78 eco Utility This computer is equipped with "eco Mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. eco Utility helps control the power consumption of your computer. It also provides information that can help you understand your degree of contribution to the preservation of the environment.
  • Page 79 When the Power Off and Charge function is enabled, USB bus power (DC 5V) is supplied to compatible ports even when the computer is powered OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
  • Page 80 Always use the USB cable that was included with your USB device. Function under Battery Mode This option can be used to enable/disable Power Off and Charge under battery mode. It also displays the remaining battery capacity. Move the slider to enable or disable this function. Enabled Enables Power Off and Charge function under battery mode.
  • Page 81 USB port without "Power Off and Charge function" or disable both “System ON CDP Charge Mode” and “Power Off and Charge function”. System Password The System Password tab allows you to set a password in order to restrict access to the computer. Two levels of password security are provided: User and Supervisor.
  • Page 82 Owner String (text box) You can use this box to associate text with the password. After you enter text, click Apply. When the computer is started, this text is displayed together with the prompt asking you to enter a password. Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password.
  • Page 83 sign on using a fingerprint for both Pre-Boot Authentication and Windows operating system under Pre-Boot Authentication in System Password. Please note that Pre-Boot Authentication and Single Sign-On function will be disabled if dynabook Settings is uninstalled. dynabook Service Station dynabook Service Station allows your computer to automatically search for Dynabook software updates or other alerts from Dynabook that are specific to your computer system and its programs.
  • Page 84: Special Features

    To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately. When you choose LCD + External Display under Power On Display option in dynabook Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the...
  • Page 85 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 86 To protect against overheating, the processor is Heat dispersal equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning...
  • Page 87: Troubleshooting

    Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur, you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 88 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded. Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support.
  • Page 89 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously, then, if you still cannot correct the problem, try to identify the source.
  • Page 90: Hardware And System Checklist

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.
  • Page 91 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
  • Page 92 Problem Procedure Battery does not If the battery is completely discharged, it will not charge when the AC begin charging immediately. In these instances, adaptor is attached wait a few minutes before trying again. If the battery still does not charge, check that the power outlet of the AC adaptor is connected to its supplying power.
  • Page 93 BIOS Problem Procedure Computer cannot be Disconnect the AC adaptor for several seconds powered on and then reconnect the AC adaptor. After that, press the power button. If it does not work, press the power button twice again. If it still does not work, press and hold the power button for 12 seconds.
  • Page 94 Problem Procedure Markings appear on These marks might have come from contact with the computer's the keyboard and Touch Pad while the display display panel panel has been closed. Try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner.
  • Page 95 Problem Procedure You cannot read a Check to ensure that the required file is actually on file the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact Technical Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 96 USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short mouse operation while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached.
  • Page 97 Fingerprint sensor Problem Procedure Fingerprints cannot Save your work. be registered or Click Start -> (Power) and then select deleted Restart. Hold down the F2 key and then release this key just after the computer is powered on to show the dynabook Setup Utility. Select Security ->...
  • Page 98 Problem Procedure I cannot use the Power Off and Charge function might be disabled. Power Off and Enable the Power Off and Charge function under Charge function USB Charge within the dynabook Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC 5V) supply might be stopped for safety reasons.
  • Page 99 Problem Procedure "USB Wake-up When "System ON CDP Charge Mode" or "Power function" does not Off and Charge function" is enabled, the "USB work Wake-up" function does not work for ports that support the Power Off and Charge function. In that case, use a USB port that does not have the Power Off and Charge function or change to disable both "System ON CDP Charge Mode"...
  • Page 100 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
  • Page 101: Technical Support

    Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wireless LAN Problem Procedure Cannot access Make sure that the wireless communication Wireless LAN function of the computer is on. If problems persist, contact your LAN administrator.
  • Page 102 If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.
  • Page 103: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 19.9 (h) millimeters (not including parts that extend beyond the main body) Environmental Requirements Conditions Ambient temperature...
  • Page 104: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 105: Information For Wireless Devices

    United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa Approved by the appropriate SII approved agency Switzerland Italy Approved by the appropriate Approved by the appropriate...
  • Page 106 ® Bluetooth Modules are designed to be interoperable with any product with ® Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ® Bluetooth Specification (depending on the model you purchased), as ®...
  • Page 107 Wireless LAN Technology The wireless communication function of the computer supports some wireless communication devices. ® Only some models are equipped with both Wireless LAN and Bluetooth functions. ® ® Do not use the Wireless LAN (Wi-Fi ) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 108 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 109 Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 110 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 111 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 112 Restrictions for Use of 5150-5350MHz Frequencies in Europe Austria, Limited This product is for indoor use only. Belgium, implementation Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain and Northern Ireland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands,...
  • Page 113 Software Version ® Intel PROSet/Wireless WiFi Software 21.x and following versions SAR Value 1.01 W/kg (10g) Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n/ax mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac/ax mode...
  • Page 114 To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply for outdoor usage. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation.
  • Page 115 In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 116 Using this equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
  • Page 117: Accessibility

    2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation. 1 : The interference range of this equipment is less than 10 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.
  • Page 118 Vision Text size: To change the size that appear in Windows and in applications. Visual effects: Animations, transparency and automatically hide scroll bars in Windows can be enabled or disabled. Notifications for can be adjusted for 5 seconds, 7 seconds, 15 seconds, 30 seconds, 1 minute and 5 minutes.
  • Page 119 Interaction Speech: Talk instead of type. Press the (Windows key) + H to start dictation or select the microphone button on the touch keyboard. Cortana, the Windows 11 built-in digital assistant can help with setting reminders, opening apps, finding facts, and sending emails and text messages.
  • Page 120 Battery: When the AC adaptor is not connected, the main power source of the computer is the main battery. Refer to the Battery section for information about charging and caring of the battery pack. Memory Media: The computer is equipped with a memory slot that can accommodate some kinds of memory media with various memory capacities so that you can transfer data between devices.
  • Page 121: Legal Footnotes

    Special features: Your computer may come pre-installed with several special features such as Display automatic power off, Internal storage drive automatic power off, System automatic Sleep/Hibernation Mode, Power on password, Intelligent power supply, Battery save mode, Panel power on/off, Low battery automatic Hibernation Mode, Sleep Mode, Hibernation Mode, USB Wake-up function, and Heat dispersal.
  • Page 122 Under some conditions, your computer product might automatically shut down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium.
  • Page 123 Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen.
  • Page 124: Index

    Index External monitor problems 6-14 AC adaptor additional 4-23 connecting 2-3 DC IN 19V jack 3-2 Hard disk drive automatic power off 5-8 Battery extending life 4-11 Keyboard monitoring capacity 4-10 function keys 4-4 real time clock 4-8 function keys F1...F12 4-4 save mode 5-9 problems 6-7 Windows special keys 4-5...
  • Page 125 Moving the computer 1-19 Recovery Media 2-15 Password SD/SDHC/SDXC card power on 5-9 formatting 4-12 Starting the computer by password 5-6 Security lock 4-23 Supervisor 5-6 user 5-5 SIM card installing 4-15 removing 4-16 Power Hibernation Mode 2-12 panel on/off 5-9 Sleep Mode Shut Down mode 2-9 setting 2-10...

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