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U SER M A NUAL Aura™ Smart Thermostat Model: LTM-A401S-WUS Questions or Concerns? Please contact us Mon–Fri, 9:00 am–5:00 pm PST/PDT at support@levoit.com or at (888) 726-8520.
Table of Contents Package Contents 1 x Aura Smart Thermostat Package Contents 1 x Backplate Specifications 1 x Power Extender Kit Safety Information 4 x Screw Installation Guide 4 x Wall Anchor Removing Your Old Thermostat 1 x User Manual...
Specifications Power Supply AC 24V, 60Hz Rated Power Dimensions 4.68 x 3.49 x 0.98 in / 11.88 x 8.86 x 2.50 cm Weight 0.37 lb / 0.17 kg Connectivity 2.4GHz Wi-Fi (802.11 b/g/n), Zigbee 3.0 (for room sensors) Temperature Range Setting Range: 32°–99°F / 0°–37°C Display Range: 32°–104°F /...
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This user manual only includes installation and simple setup instructions. For the extended digital manual, which includes full operating instructions and a user guide, scan the QR code. You can also type the following link into a web browser: www.levoit.com/ltms401swus/downloads...
The thermostat must be installed and used in accordance with the National Electric Code (NEC) or your local electrical code. • Do not install the thermostat with wet hands. Note: Levoit cannot guarantee the quality of installation, and cannot cover associated costs. General Safety •...
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Function Diagram Smart Thermostat Backplate Power Extender Kit (PEK)
Removing Your Old Thermostat Turn off your HVAC system WARNING: For your safety, you must turn off your HVAC system before removing your old thermostat. Every HVAC system is different, but usually you turn off a master switch or switch the system off in your home’s breaker [Figure 1.1] box.
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REMOVING YOUR OLD THERMOSTAT (CONT.) Remove your old thermostat Remove your old thermostat from the wall. Every thermostat is different, but usually you will need to push a tab on the [Figure 1.2] edge of the thermostat and separate the thermostat from the backplate. Note: Only remove the old thermostat.
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REMOVING YOUR OLD THERMOSTAT (CONT.) Check for compatibility Inspect the wires leading into the backplate. If you find thick wires with wire nuts, or if the voltage of your HVAC system is 120V or higher, then your system [Figure 1.3] is not compatible with this smart thermostat.
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REMOVING YOUR OLD THERMOSTAT (CONT.) Take a photo [Figure 1.4] Before removing wires, take a picture of how the wires connect to the terminal of your old thermostat. You may need to reference this photo later. Figure 1.4...
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REMOVING YOUR OLD THERMOSTAT (CONT.) Find the Thermostat Labels in the included wire tag set. Label the wires according to the corresponding terminals. [Figure 1.5] [Figure 1.6] If there are any jumper wires (wires connecting different terminals together), do not label these wires. Remove them and store them with your old thermostat.
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REMOVING YOUR OLD THERMOSTAT (CONT.) Carefully disconnect the wires. Each thermostat is different, but usually you use a Philips head screwdriver to loosen a screw or press a release button to remove the wire. Important: • Check if you have a C wire connected to your old thermostat. The C wire is used to provide power to the [Figure 1.7] thermostat.
Installing Thermostat with a C Wire: Note: If your system has a C wire, you do not need to install the power extender kit (PEK). The thermostat will use the C wire for power. Remove the old backplate [Figure 2.1] Unscrew the old backplate from the wall.
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) Attach the new backplate Insert the wires through the hole in the new backplate. Use an electric drill to attach the backplate to the wall with the [Figure 2.2] provided wall anchors and screws. Figure 2.2...
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) Connect the wires [Figure 2.3] Wiring Diagrams, page 36). Connect the wires to the corresponding terminals on the backplate (see When you are finished, take a picture. You may need to refer to the connections in this photo while setting up the thermostat. Figure 2.3...
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) About R Wires: • If you have more than one R wire (R wires include R, Rc, and Rh): • Connect the R or Rc wire to the Rc terminal, and connect the Rh wire to the Rh terminal. •...
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) Adjust the jumper (DIP switch) [Figure 2.4]: Turn the thermostat over. Adjust the jumper switch as follows • If you have connected wires to both the Rc and Rh terminals on the backplate, then adjust the jumper switch to OFF. •...
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) Place the thermostat Make sure all wiring is pushed inside the wall. Carefully press the thermostat into the backplate until it clicks securely into [Figure 2.5] place. Note: Cover any gaps in the wall around the thermostat. Airflow from holes may affect temperature readings. Figure 2.5...
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INSTALLING THERMOSTAT WITH A C WIRE (CONT.) Turn on your HVAC system [Figure 2.6] Turn your HVAC system back on. If installation was successful, the thermostat display screen will turn on. Getting Started, page 41). You are now ready to set up your thermostat (see Note: If the thermostat display does not turn on, please see Troubleshooting, page 47.
Installing Thermostat without a C Wire If your system does not have a C wire, you must install the power extender kit (PEK). The PEK connects to your thermostat wires to create a circuit that provides power to your thermostat. Power Extender Kit (PEK) The PEK has 4 terminals on one side and 5 terminals on the other side.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Compatibility The power extender kit (PEK) requires that your HVAC system has one of the following sets of wires: 4 Wires: W/W1, Y/Y1, G, and R (including Rc or Rh) Wires: Y/Y1, G, and R (including Rc or Rh) If your HVAC does not have these wires, your system may not be compatible with the PEK.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Identify the thermostat terminals on your HVAC Find the control board of your HVAC system (typically, there is a cover you can pull [Figure 3.1] off to reveal the control board). Take a picture of the wires connected to the terminals that control your thermostat. You may need to reference this photo later.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Label the thermostat wires Find the PEK Labels in the included wire tag set. Use these to label the wires on the HVAC’s control board according to the corresponding [Figure 3.2] terminals. Control Board Figure 3.2 To Thermostat...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Disconnect the thermostat wires If you’re using 4 wires, carefully disconnect the W/W1, G, Y/Y1, and R [Figure 3.3] wires from the control board terminals. Note: If you’re only using 3 wires, you will only need to disconnect the G, Y/Y1, and R wires.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Connect the thermostat wires to the PEK Connect the thermostat wires from the control board to the [Figure 3.4] corresponding terminals on the PEK. To Control Board From Thermostat Figure 3.4...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Connect the PEK wires to the control board Connect the wires on the pre-wired side of the PEK (W, C, G, Y, and R wires) [Figure 3.5] to the corresponding 5 terminals on the control board. Take a picture of the wires connected to the PEK and the terminals on the control board.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Position the PEK [Figure 3.6] The PEK should be securely placed between the thermostat wiring and the control board. Replace the cover on your HVAC system, then return to your thermostat. Figure 3.6...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Remove the old backplate [Figure 3.7] Unscrew the old backplate from the wall. Hold the wires and carefully pull the backplate from the wall, making sure the wires do not fall into the wall. Figure 3.7...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Attach the new backplate Insert the wires through the hole in the new backplate. Use an electric drill to attach the backplate to the wall with the provided wall anchors [Figure 3.8] and screws. Figure 3.8...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Connect the wires First, connect the following 3 wires: • R wire (R wires include R, Rc, and Rh) to the Rc terminal • G wire to the C terminal • Y/Y1 wire to the PEK terminal Wiring Diagrams, page 36).
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Adjust the jumper (DIP switch) [Figure 3.10]: Turn the thermostat over. Adjust the jumper switch as follows • If you have connected wires to both the Rc and Rh terminals on the backplate, then adjust the jumper switch to OFF. •...
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Place the thermostat Make sure all wiring is pushed inside the wall. Carefully press the thermostat [Figure 3.11] into the backplate until it clicks securely into place. Note: Cover any gaps in the wall around the thermostat. Airflow from holes may affect temperature readings.
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INSTALLING THERMOSTAT WITHOUT A C WIRE (CONT.) Turn on your HVAC system [Figure 3.12] Turn your HVAC system back on. If installation was successful, the thermostat display Getting Started, page 41). screen will turn on. You are now ready to set up your thermostat (see Note: If the thermostat display does not turn on, please see Troubleshooting, page 47.
Wiring Diagrams The following are wiring diagrams for common HVAC systems. You may be able to use these for reference when installing your thermostat. Conventional Heating/Cooling System - C Wire For 2-Stage Heating/Cooling Systems (If Applicable) Thermostat HVAC Air Conditioner Furnace...
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WIRING DIAGRAMS (CONT.) Conventional Heating/Cooling System - No C Wire (Used with PEK) For 2-Stage Heating/Cooling Systems (If Applicable) Thermostat HVAC Air Conditioner Furnace...
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WIRING DIAGRAMS (CONT.) Heat Pump (Air or Geothermal) with Auxiliary Heat - C Wire For 2-Stage Heating/Cooling Systems (If Applicable) Thermostat HVAC Heat Pump Air Handler...
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WIRING DIAGRAMS (CONT.) Heat Pump (Air or Geothermal) with Auxiliary Heat – No C Wire (Used with PEK) For 2-Stage Heating/Cooling Thermostat Systems (If Applicable) HVAC Heat Pump Air Handler...
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WIRING DIAGRAMS (CONT.) Heat Pump (Air or Geothermal) with Auxiliary Heat, Two Transformer System – C Wire For 2-Stage Heating/Cooling Thermostat Systems (If Applicable) HVAC Heat Pump/Air Conditioner Furnace/Boiler...
Getting Started Setup Wizard & Configuration Note: The smart thermostat is continually being improved and may change over time. If there are any differences, follow the on-screen instructions. When the thermostat first powers on, the welcome screen will appear. Begin the setup wizard. Refer to the photo of the backplate terminals to find which terminals have wires connected to them, then select these terminals on the screen.
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GETTING STARTED (CONT.) Select your desired Eco Level. • A higher Comfort level focuses on precise temperature control, but uses more energy. • A higher Eco level focuses on energy efficiency, but will not control temperature as precisely. • If you are unsure what to select, choose “Balance.” This is a balance of Comfort and Eco. VeSync App Setup, Select whether you would like to connect the thermostat to the VeSync app (see...
Overview of Thermostat Modes HVAC Modes: Heat Smart Heating only Automatically adjusts heating/cooling to reach a single set target temperature. Cool Auxiliary Heat Cooling only Warms up the room faster if the heat pump can’t warm up the room quickly enough. Auto Automatically adjusts heating/cooling to Turns off heating and cooling.
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This user manual only includes installation and simple setup instructions. For the extended digital manual, which includes full operating instructions and a user guide, scan the QR code: You can also type the following link into a web browser: www.levoit.com/ltms401swus/downloads...
VeSync App Setup Note: The VeSync app is continually being Open the VeSync app. If you already have an improved and may change over time. If there are account, tap Log In. To create a new account, tap any differences, follow the in-app instructions. Sign Up.
• Prioritize comfort and air quality in your home using VeSync app. Smart Scenes, which can control your Levoit thermostat, humidifier, and air purifier settings all at the same time. • Connect your thermostat to third-party voice assistants. Energy Usage Graphs Schedules •...
Troubleshooting Problem Possible Solution The thermostat display does not Gently tug on each wire connected to the terminals on the turn on. backplate to make sure they are properly inserted and secure. Make sure the cover of your HVAC system is completely closed. Some HVAC systems do not turn on if the cover is not closed.
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TROUBLESHOOTING (CONT.) Problem Possible Solution Forgot lock screen password. Unlock the thermostat through the VeSync app. Remove the thermostat from the backplate, then reattach it. This will restart the thermostat. Heating and cooling functions are If you have a heat pump system, change the O/B reversing valve reversed.
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QR code. You can also type the following link into a web browser: www.levoit.com/ltms401swus/downloads Customer Support If your problem is not listed, please contact (see page 57).
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VeSync App Troubleshooting My smart thermostat isn’t connecting to the VeSync app. • Make sure your phone has Bluetooth® turned on and is not currently connected to another Bluetooth device. • During the setup process, you must be on a secure 2.4GHz Wi-Fi® network. Confirm that the network is working correctly.
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VESYNC APP TROUBLESHOOTING (CONT.) My thermostat is offline. • Make sure your router is connected to the internet and your phone’s network connection is working. • Delete Delete your offline thermostat from the VeSync app. Swipe left (iOS®) or press and hold (Android™), then tap Reconfigure the thermostat with the VeSync app.
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FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT - PART 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
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FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY Arovast Corporation hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B. The declaration of conformity may be consulted in the support section of our website, accessible from www.levoit.com.
Warranty Information There is no other express warranty. This warranty does Product Name Aura™ Smart Thermostat not apply: Model LTM-A401S-WUS • If the product has been modified from its For your own reference, we strongly recommend original condition; that you record your order ID and date of purchase. •...
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ID. sellers. Arovast’s warranty extends only to products purchased from authorized sellers that Every Levoit product automatically includes a 2-year are subject to Arovast’s quality controls and have warranty. To make the customer support process agreed to follow its quality controls.
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WARRANY INFORMATION (CONT.) This warranty is made by: Arovast Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Attributions Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. App Store® is a trademark of Apple Inc. The Bluetooth®...
Customer Support Team. Arovast Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT Email: support@levoit.com Toll-Free: (888) 726-8520 *Please have your order invoice and order ID ready before contacting Customer Support.
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