Related Manuals for Alptop Security AT-300DW
Summary of Contents for Alptop Security AT-300DW
- Page 1 OUTDOOR WIFI PTZ CAMERA AT-300DW ※Please read the Quick Guide carefully before using the product and keep it properly.
- Page 2 Letter of Thanks Friend of ALPTOP; Thanks for your trust to purchase wireless security camera from ALPTOP and please accept our sincere appreciation here. Thanks again for your great support. With the support, not only we insist on our dream, but also do our best to develop ALPTOP products. We are looking forward to your suggestions, which would help ALPTOP become a world-leading brand in innovating video surveillance products and solutions front.
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Page 3: Table Of Contents
Contents Appearance Description ....................01 Description ........................01 Installation ........................01 Add Device ........................02 1. Software Download ....................02 1.1 Download Free App EseeCloud ..............02 1.2 Register Account .................... 02 2. Connecting the Camera via Ethernet Cable ............04 3. Scan QR Code to Connect Camera ..............06 4. -
Page 4: Appearance Description
Appearance Description Reset button SD card slot (*You can see it by unscrewing the screw. ) DC power supply (12V) Reset button Network port and Photosensitive indicator light Description 1. Photosensitive: Collect ambient luminosity value, turn on the infrared light when the current illuminance is less than 3 Lux. 2. -
Page 5: Add Device
• Please ensure that the antenna remains vertical and upward after installation. • Please add the camera to your mobile phone then add to NVR, Because some functions can't setting on NVR. Add Device 1. Software Download 1.1 Download Free App EseeCloud Search free APP “EseeCloud"... - Page 6 In order to add the camera more conveniently, we upgraded the version of this camera and added an additional method that can directly scan the code and add without connecting to the camera hotspot. When resetting the camera, the camera prompt sound will emit a beep sound. After adding successfully, the beep will disappear.
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Page 7: Connecting The Camera Via Ethernet Cable
2. Connecting the Camera via Ethernet Cable With the Ethernet port on the camera, the PTZ camera not only support wireless wifi connection but also the Ethernet cable connection. 1) Please using the network cable connect camera to your router LAN Port, then click “Other ways to add”, select “LAN scan". - Page 8 2) After add successful, please click setting icon → click Advanced settings → Connect new WiFi → select you home WiFi and input password → Confirm. Then unplug network cable. —5—...
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Page 9: Scan Qr Code To Connect Camera
3. Scan QR Code to Connect Camera 1) It makes a beep after reset the camera, open the App, click “Add camera” → scan QR code on the camera. 2) Click “Device light is blinking" → Remote View, then connect your home WiFi. - Page 10 3) Select your home wifi (the camera only support 2. 4GHz wifi, not support 5GHz) , click “Next". Note: The wifi name and password don't including any special character and the wifi password don't over 12 characters. 4) There is a QR code on your mobile phone, aim the QR code of the mobile phone at the camera lens at a distance of 15-25cm.
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Page 11: Add Camera To Alptop Wireless Security Camera System
4. Add Camera to ALPTOP Wireless Security Camera System After you successfully connect camera to your mobile phone, you can add camera to NVR. A: Search the NVR for the camera connected to WiFi, right click the mouse→ Video manage → Search→ Add one. B: Or right click your mouse→... -
Page 12: Camera Function
synchronize to the computer. Please note, the digital zoom camera can't zoom in or out on pc. Camera Function 1. EseeCloud Main Interface —9—... - Page 13 1) Click icon, you will see four options. A. if you want to receive alarm message, please open "Alarm Push" option. B. click "settings", you can go to setup interface directly. C. click "Edit" option, you can edit device name. D.
- Page 14 a. Select device you want to buy, click purchase. b. You can select monthly renewal, when the validity period of cloud storage expires, the fee will be deducted automatically, or click more packager to purchase according to the time period. —11—...
- Page 15 3) Click icon, you can look at the alarm message and you can select date, time range and motion type, such as all types, motion detection, humanoid detection etc. The alarm message will be overwritten automatically after three days. 4) You can share the device to your friend or family. a.
- Page 16 5) Click icon, you can watch camera record, but you need to insert the SD card or purchase cloud service first. Please note, just cloud service support fast forward option, SD card not support. —13—...
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Page 17: Real Time Video Recording Function
2. Real Time Video Recording Function SD & HD Switch If the camera image not clearly, please check if you have switch to HD mode. Because our server can't always support HD viewing, we need to manually switch to HD when watching on the mobile phone. —14—... -
Page 18: Sound
Sound When you view the camera, please open the sound button, otherwise, you can't hear anything of camera recording voice. Please note that you also need to turn the phone volume up. Screenshot & Recording You can take a screenshot or record an important picture and save it on your mobile phone as evidence in the future. -
Page 19: Frequently Viewed Location
Frequently Viewed Location You can set several positions that you viewed frequently. You just need click transfer button instead of moving the camera lens position manually. a. Adjust the camera lens to a position you want, click add Preset position. —16—... -
Page 20: More
b. Named the Preset position, click confirm, directly click the image in the box and the camera will return to the position you set. More a. Open Detect alarm icon, When the camera detects an object moving, it will immediately send an alarm message. b. -
Page 21: Ptz Control
c. Cruise: Turned on this function , the camera will start 360°automatic cruise for about 4 hours, and then stop. d. PTZ adjustment: when there is a deviation in the camera position or the pan tilt cannot rotate left and right or up and down, click PTZ adjustment, and the camera will calibrate automatically. -
Page 22: Microphone Function
Microphone Function When you want to talk to someone through the camera, click the microphone icon below, so that you can talk to others, and then click the ＂hang up" button to end the call. Zoom and Focus This option only using for optical zoom camera, if your camera is digital zoom camera (WHD303, WHD902A), Please manually zoom in and out by horizontal viewing. - Page 23 Zoom in and out: This function only using for optical zoom camera, if you are purchase digital zoom camera, click to zoom in and out is unresponsive. Focus: When zooming in / out, if the camera image is not in focus, click this option to focus manually.
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Page 24: Setup Function
3. Setup Function —21—... -
Page 25: Smart Detection Alarm
Smart Detection Alarm Motion detection sensitivity: if you receive too many wrong alarm messages, please set the sensitivity of motion detection to low. Smart detection Period: There are four options to choose detection period, such as all day, day model (the detection time is from 8 a. m. to 8 p. - Page 26 Screen detection area setting: if you want to detect the particular position, you can set a motion detection to Area mode or Cordon mode. When someone enters the detection area, an alarm will be triggered, and it can reduce false alarms. Please note, if the detection area you set is too wide, the camera will default to full screen detection.
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Page 27: Alarm Prompt Tone
Alarm Prompt Tone You can choose customize or default alarm tone. When someone enters the alarm area, the camera will prompt an alarm sound. Recording Setting —24—... - Page 28 Video mode: there are two record modes to choose, event recording and Keep recording. Event record means when the screen changes are detected, it will start recording, it will go into sleep at other times. Keep recording means camera will record all the time. Record sound switch: if you do not turn on this option, you can not hear sound when playback or view live.
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Page 29: Picture Settings
Picture settings If the lighting mode cannot be set successfully in more options, you can also set it in picture settings. —26—... - Page 30 In addition to these three modes, you can also choose to turn on the infrared light all the time, and the image will remain black and white no matter day or night. Turn off night vision and it will always maintain full-color night vision.
- Page 31 b. Privacy zone setting: Set the privacy area, and the image area you set will be covered with color boxes. c. Humanoid detection frame: When the camera detects people, it will capture the actions of suspicious people and frame them, and quickly push the alarm notification.
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Page 32: Ptz Control
PTZ control a. PTZ speed: If you think the camera rotates too fast, you can adjust speed to low at which the camera moves. —29—... - Page 33 b. Cruise mode: There are two options to choose, panoramic cruise and present position cruise, please note, present position cruise, camera cruise only between the preset positions. you need to setup a preset position first, then select this mode. Please refer to page43 FAQ Q6. c.
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Page 34: Storage Settings
Storage Settings You can view the usage time of cloud storage, the status of SD card and storage capacity in the storage settings interface. If you have inserted the sd card, but not recording, please check if the SD card status is normal or the SD card capacity is full, if full, please click format to delete all record. -
Page 35: Advanced Settings
Advanced settings Connect new WiFi: If you want to change the wifi of your camera, please click Connect new wifi button to change the wifi name and password. —32—... -
Page 36: Time Settings
Time settings After you successfully connection camera, the time displayed by the camera is different from that of the mobile phone. Please click the time synchronization, It will automatically sync to your phone time. If camera time still incorrect, you can select time zone by yourself. The App support set daylight saving time in different countries. -
Page 37: Work With Alexa
Work With Alexa If you want to use Alexa function, please open the Alexa option on the app first. Then follow the instruction below to connect the camera on Alexa. a. After opened Alexa option, please go to your Alexa App, login your Amazon buyer account and password. - Page 38 b. Go to more, click “skill & games"→search “EseeCloud”→click this option. c. Click ENABLE TO USE→input account and password of Eseecloud→ select DISCOVER DEVICES. —35—...
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Page 39: About This Machine
d. Then wait for 45 seconds to find your device, after finding your device, you can view the camera on Echo show. We have uploaded a video about how to add device to Alexa, you can refer this video: https: //www. amazon.com/vdp/02b7820dd64d4ad6a457fcfd8638e830 About this machine You can find your device ID, version and IP address on this interface. -
Page 40: Preset Position Of Optical Zoom Camera
Preset position of Optical Zoom camera Some functions of the optical zoom camera need to input the command code to start. Please input the code through the command table below to start the corresponding functions. For example, click Preset position on the App→ select shortcut mode→ input 96, transfer, that it will open auto tracking function. -
Page 41: Faq
Q1: There is no recordings when I click playback A: SD card storage: Please go to setting interface→ Storage settings→ Local storage → check the status of the SD card. If there is no SD card. Please take the SD card out and insert it again. (Please keep the power off before inserting the SD card) If the SD card is in normal status, Please check if SD card capacity is full, and then format the sd card. - Page 42 Q3: I didn't receive the motion detection alarm from my smartphone A: 1) go to the App → click icon on upper right corner→ enable ＂Alarm push" 2) Go to Me → Settings → Enable "Push notification", and you'll receive pushing notification when movement is detected.
- Page 43 3) If still not receive, go to Me → System authority settings → check if all permission is enable. Q4: There is too much motion detection notifications A: 1) Please go to setting interface → click Smart detection alarm → adjust the Motion detection sensitivity to medium or low.
- Page 44 2) You can also setting the detection area, click setting icon→ Smart detection alarm→ Screen detection area setting→ select the detection area→ confirm. Q5: How to using ptz control on NVR? A: 1) Please left click your mouse, it will show a smart menu below, click “ptz control".
- Page 45 2) If you want to zoom in/out, please left click the mouse→click zoom in, then roll your mouse to zoom in or out. Q6: How to set preset position cruise on App? A: 1) Please go to the app→ click setup icon→ PTZ control → Cruise mode→...
- Page 46 Q7: Click the recording interface and the phone screen is too bright A: Please click “Me” → Settings → turn off the Screen brightness switch. —43—...
- Page 47 Q8: There is no sound from the camera when I view the camera on the App A: 1) Please check if you have turn on sound button on record interface. 2) If turn on already, please go to setting interface→ click recording setting→...
- Page 48 Q10: The PTZ camera always turn to wall after auto tracking. (Only suit for optical zoom camera WHD602Z and WHD103Z) A: You need to setup a preset position first, then open mobile tracking, if have not control the camera after 3 minutes, the camera will go back to preset position.
- Page 49 2) If camera still can't move, please unplug the power adapter and waiting 5-10 minutes, then plug it again, reset the camera. (suit for digital zoom and optical zoom camera) If camera can't move after following the above steps, please send the email or call us, we will send the upgrade firmware to you to solve this issue.
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