Troubleshooting (Faq) - Asus ROG STRIX XG32UQ Manual

3.3

Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights
amber and there is no
screen image
Screen image is too
light or dark
Screen image bounces
or a wave pattern is
present in the image
Screen image has color
defects (white does not
look white)
No sound or sound is
low
The BIOS screen
cannot be displayed
3-10
Possible Solution
• Press the button to check if the monitor is
in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
• Check Power Indicator function in main
menu OSD. Select "ON" to turn on power
LED.
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the
computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer is
properly working.
• Adjust the Contrast and Brightness settings
via OSD.
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure that
none of the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the
Color Temperature via OSD.
• Adjust the volume settings of both your
monitor and computer.
• Make sure the computer sound card driver
is properly installed and activated.
• Check the audio source.
• Please enable CSM function.
• Set Power Setting to Standard Mode.
Chapter 3: General Instruction