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Rice Lake Ishida OMNi-4000 Troubleshooting Manual
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Rice Lake Ishida OMNi-4000 Troubleshooting Manual

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Ishida OMNi-4000 Automatic Wrapper
Error Codes and Troubleshooting Guide
Revised: February 2015

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Summary of Contents for Rice Lake Ishida OMNi-4000

  • Page 1 Ishida OMNi-4000 Automatic Wrapper Error Codes and Troubleshooting Guide Revised: February 2015...
  • Page 2 Ishida OMNi-4000 Error Codes and Troubleshooting 15.1 ERROR CODE (0100 - ) Message Symptom or Phenomenon Response or Check 0101 "SYSTEM MALFUNCTION" Does not occur during normal operation. Restore power. P-910 or program CF 0102 "SEQUENCE MALFUNCTION" The peripheral devices are controlled by assigning Restore power.
  • Page 3 Ishida OMNi-4000 Error Codes and Troubleshooting 15.2 ERROR CODE (0200 - ) Message Symptom or Phenomenon Response or Check 0202 "PRODUCT MASTER IS NOT PLU No. ** is not programmed. Register the PLU on the REGISTRATION menu. REGISTERED" Check PLU No.
  • Page 4 Ishida OMNi-4000 Error Codes and Troubleshooting 15.2 ERROR CODE (0200 - ) Message Symptom or Phenomenon Response or Check 0214 " IS NOT REGISTERED" ** is not programmed. Delete? Register Free Master 3 on REGISTRATION menu. If auto updating for Free Master 3 is set to "NO", it cannot be deleted even if EXECUTE is...
  • Page 5 Ishida OMNi-4000 Error Codes and Troubleshooting 15.2 ERROR CODE (0200 - ) Message Symptom or Phenomenon Response or Check 0227 "INTERNAL TOTAL MEMORY IS Preceding total is not added. Clear the total. RAM clear or faulty main board FULL" （P-910H-2：097-5687-**）（Faulty data）...
  • Page 6 Ishida OMNi-4000 Error Codes and Troubleshooting 15.3 ERROR CODE (0300 - ) Message Symptom or Phenomenon Response or Check 0301 "THE EMERGENCY STOP SWITCH IS The emergency stop switch is blinking red on the Release emergency stop switch. PRESSED" wrapping unit display.
  • Page 7 Ishida OMNi-4000 Error Codes and Troubleshooting 15.3 ERROR CODE (0300 - ) Message Symptom or Phenomenon Response or Check 0316 REGULAR Numeric key, [OK] button Confirm and correct markdown price. PRICE" 0317 "PRICE APIECE IS LOWER THAN Numeric key, [OK] button Set selected price as a bigger difference from the regular price.
  • Page 8 Ishida OMNi-4000 Error Codes and Troubleshooting 15.3 ERROR CODE (0300 - ) Message Symptom or Phenomenon Response or Check 0343 THE POS CODE DID NOT Shown when "no barcode" is set for POS code Register POS code REGISTERED unregistered error in setting mode 2 (error processing selection settings).
  • Page 9 Ishida OMNi-4000 Error Codes and Troubleshooting 15.3 ERROR CODE (0300 - ) Message Symptom or Phenomenon Response or Check 0359 "THERE IS NO WORD FILE" [OK] button Put word file on the CF card. 0360 "THE TENSION ADJUSTMENT IS *Film Tension adjustment data is changed in normal CHANGED"...
  • Page 10 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0401 THE WRAPPER IS NOT CONNECTED No 24VDC from wrapper power supply. No red status The console～Wrapper(P-857) connector/harness Check 1101 LEDs on sensors. Cannot clear error message. P-857(F1, F2)Check Rear Fuse Panel(F15, F16)Check P-910/P-918/P-857/24V Power Supply Err (Wrapper）/Err...

  • Page 11: Motor Error

    OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0410 THE LIFT MOTOR ERROR Lift moves upward. 1. Foreign object caught in the motor. 1103 [Recovers after emergency stop button release.] 2. Harness is damaged or short-circuited between Lift hits on feeder and left/right change motor.
  • Page 12 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0417 THE OUTFEED PUSHER MOTOR Pusher does not move. Rear panel fuses: F2A, F2B (250V, 3A) 1106 Out of home position. Discharge pusher is not at home position ERROR "The outfeed pusher motor error"...
  • Page 13 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0423 THE LIFT CHANGE MOTOR ERROR Movement when attempting to switch the 1. The flat bar that moves the rear row's five moveable Lift Fingers is jammed or out of position. 1112 lift size: Large - Small.
  • Page 14 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0434 A FOREIGN SUBSTANCE IS BIT Lift Lower Limit Sensor NOTE: there is no Upper Limit Sensor on the OMNi-4000. 1137-0002 UNDER LIFT Press the [RAISE LIFT] button to raise the Lift.
  • Page 15 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0441 RIGHT SIDE TOP FILM DOOR IS Door open during operation 1. Upper-right side door is open. 1150-0003 OPEN 2. Harness is damaged or short-circuited P-857 -> P-858 (No. B). 3.
  • Page 16 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0445 THE PRINT DOOR IS OPEN Door open during operation 1. Printer door is open. 1150-0001 2. Harness is damaged or short-circuited P-857 -> P-858 (No. A) -> P-858 (No. C). 3.
  • Page 17 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0450 LEFT SIDE FILM LOADING DOOR IS Door open during operation 1. Front-Left side door is open. 1150-0008 OPEN 2. Harness is damaged or short-circuited P-857 -> P-858 (No. A) -> P-858 (No. C). 3.
  • Page 18 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0463 THE RIGHT-HAND SIDE FILM WAS Film Depleted (Right) 1. End of film. 1119-0001 LOST 2. Film taken-in right. 3. Film roller clutch brake (right) error. 4.
  • Page 19 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0472 THE PROBLEM AROSE IN THE 0000-0255 : P-857-P-858 IONET No Response err 1. Harness damaged or short-circuited between P-857 and servo amplifier. 1122 2.
  • Page 20 OMNi-4000 Error Codes and Troubleshooting 15.4 ERROR CODE (0400 - ) OMNi-3000 Message Symptom or Phenomenon Check 0479 "THE LEFT PLUG Error message appeared at start. Check if emergency stop button is pressed. 1124-0000 OPENING/CLOSING ARE NOT SET" 0481 THE RIGHT CUTTER HAS NOT Film over (no perforation) Clutch 1115-0001...
  • Page 21 15.4a SERVO CONTROLLER ERROR CODES (0430 - 0011~0097) The Lift Servo has built-in protection. When an error occurs the error code is displayed on the 7-segment display. : These manufacturer's codes are provided as reference only and may have no bearing on the Ishida OMNi-4000 wrapper. CAUTION...
  • Page 22 15.4a SERVO CONTROLLER ERROR CODES (0430 - 0011~0097) The Lift Servo has built-in protection. When an error occurs the error code is displayed on the 7-segment display. : These manufacturer's codes are provided as reference only and may have no bearing on the Ishida OMNi-4000 wrapper. CAUTION...
  • Page 23 15.4a SERVO CONTROLLER ERROR CODES (0430 - 0011~0097) The Lift Servo has built-in protection. When an error occurs the error code is displayed on the 7-segment display. : These manufacturer's codes are provided as reference only and may have no bearing on the Ishida OMNi-4000 wrapper. CAUTION...
  • Page 24 Ishida OMNi-4000 Error Codes and Troubleshooting 15.5 ERROR CODE (0600 - ) Message Symptom or Phenomenon Check 0601 "THE APPLICATOR WAS NOT OK] : Cut communication with the applicator. Press the [Re-try] key to re-attempt communication. If the same error CONNECTED"...
  • Page 25 Ishida OMNi-4000 Error Codes and Troubleshooting 15.5 ERROR CODE (0600 - ) Message Symptom or Phenomenon Check 0608 "OPERATION OF THE APPLICATOR Power to the applicator was shut off during 1. Confirm all Doors are closed. STOPPED" operation. 2. Release the Emergency Stop switch.
  • Page 26 Ishida OMNi-4000 Error Codes and Troubleshooting 15.5 ERROR CODE (0600 - ) Message Symptom or Phenomenon Check 0610 "THERE IS NO LABEL ATTACHMENT" There was no label when application was 1. Press [RETURN] button, check Applicator unit. attempted. 2. If the label is on the Applicator: The label remains at the Applicator.
  • Page 27 Ishida OMNi-4000 Error Codes and Troubleshooting 15.5 ERROR CODE (0600 - ) Message Symptom or Phenomenon Check 0615 "ABNORMAL ERROR IN THE Sensors reported an incorrect reading: either [RETURN] button APPLICATOR OPERATE" blocked or unblocked at an incorrect time during 1.
  • Page 28 Ishida OMNi-4000 Error Codes and Troubleshooting 15.5 ERROR CODE (0600 - ) Message Symptom or Phenomenon Check 0633 "THE PROBLEM AROSE IN THE There is no Applicator program (firmware) 1. Download the firmware file to the P-916 Applicator Controller board.
  • Page 29 Ishida OMNi-4000 Error Codes and Troubleshooting 15.6 ERROR CODE (0700 - ) Message Symptom or Phenomenon Response or Check 0701 "IT CANNOT COMMUNICATE WITH [OK]->　Clear the error Check each communication harness THE PRINTER #1" [RETRY]->　Re-check communication with the 1. Check the harness after referring to the wiring diagram.
  • Page 30 Ishida OMNi-4000 Error Codes and Troubleshooting 15.6 ERROR CODE (0700 - ) Message Symptom or Phenomenon Response or Check 0711 "THE LABEL SIZE OF THE PRINTER Printer label size error. Press the [OK] button after removing the sent label. #1 ERROR"...
  • Page 31 Ishida OMNi-4000 Error Codes and Troubleshooting 15.6 ERROR CODE (0700 - ) Message Symptom or Phenomenon Response or Check 0718 "FILE TRANSFER OF THE PRINTER File transfer from the console to the printer failed. Respond according to the sub-error. #1 WENT WRONG"...
  • Page 32 Ishida OMNi-4000 Error Codes and Troubleshooting 15.7 ERROR CODE (1400 - ) Message Symptom or Phenomenon Response or Check 1401 "IT CANNOT COMMUNICATE WITH Cannot cancel the error due to inoperable number key processing board check THE KEY PROCESSING BOARD"...
  • Page 33 Ishida OMNi-4000 Error Codes and Troubleshooting 15.8 ERROR CODE (1600 - ) Message Symptom or Phenomenon Response or Check 1600 "A MEMORY SETUP OF THE SCALE Scale (A/D, P-930) memory settings are abnormal. Recalibrate the scale. IS UNUSUAL" If the error cannot be resolved or recurs later replace the A/D board P-930.
  • Page 34 Ishida OMNi-4000 Error Codes and Troubleshooting 15.8 ERROR CODE (1600 - ) Message Symptom or Phenomenon Response or Check 1623 "COMMUNICATION IMPOSSIBLE Cannot communicate with the scale (A/D, P-930) Check harness, connector WITH THE SCALE" Restore power after checking scale connection.
  • Page 35 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check Power Wrapper is dead - no response Single beep from wrapper at power up. Lamp is lit on 1. Rear panel fuses: F13, F14 (250V, 8A) the temperature control dial and red status LEDs on 2.
  • Page 36 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check Film Film Waiting position is too far forward or - The leading edge of the film waiting to be fed into the 1. The film is not adhering to the Polished Roller (continued) inconsistent.
  • Page 37 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check Lift Moveable fingers on Lift Assembly do not No fingers lock into position. 1. Adjust position sensors to allow pusher bar to travel farther. The...
  • Page 38 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check Label Suction Fans do not turn One or both Fans do not turn 1. Check for obstruction. Applicator 2. Check the cables and connections: (continued) a.
  • Page 39 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check Wrapping Wrap is loose on left and right sides of the Film is puffy or not tucked under the tray. 1. Increase the Right and Left side front & rear timing settings in Tray...
  • Page 40 Ishida OMNi-4000 Error Codes and Troubleshooting 15.9 NO ERROR CODES Section Symptom Phenomenon Response or Check No Printer Cannot select Wrap+Label or Label modes - Cannot select "Auto Label 1 Type" in Machine 1. Check the cable connections --> stuck at Wrap mode (no error Setting (Test Menu).