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LaCie d2 Quadra Enterprise Class
User Manual
Table of Contents
1. Introduction .................................................................................................................. 4
1.1. Minimum System Requirements ......................................................................................................... 5
1.2. Box Content .................................................................................................................................... 6
1.3. Views of the Drive ............................................................................................................................ 7
1.4. Hard Disk Heat Management............................................................................................................ 9
1.5. Cables and Connectors . ................................................................................................................. 10
1.5.1. USB 2.0 .............................................................................................................................. 10
1.5.2. FireWire .............................................................................................................................. 10
1.5.3. eSATA ................................................................................................................................. 11
2. Setting Up Your LaCie d2 Quadra Enterprise Class .................................................... 12
2.1. Connect the Interface Cable ........................................................................................................... 13
2.2. Turn On the d2 ............................................................................................................................. 14
2.3. Formatting and Partitioning . ............................................................................................................ 15
2.3.1. File System Formats .............................................................................................................. 15
2.3.2. Windows Users .................................................................................................................... 17
2.3.3. Mac Users ........................................................................................................................... 19
3. Troubleshooting ......................................................................................................... 20
3.1. LED Indicators ............................................................................................................................... 20
3.2. Troubleshooting Topics .................................................................................................................. 21
3.3. Installing New Firmware ................................................................................................................ 21
4. Contacting Customer Support ..................................................................................... 22
4.1. LaCie Technical Support Contacts ................................................................................................... 23
5. Warranty Information ................................................................................................. 24
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Summary of Contents for LaCie 301336U
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Page 1: Table Of Contents
1.4. Hard Disk Heat Management... 9 1.5. Cables and Connectors ..10 1.5.1. USB 2.0 ... 10 1.5.2. FireWire ... 10 1.5.3. eSATA ... 11 2. Setting Up Your LaCie d2 Quadra Enterprise Class ... 12 2.1. Connect the Interface Cable ... 13 2.2. Turn On the d2 ... 14 2.3. Formatting and Partitioning ..15 2.3.1. File System Formats ... 15 2.3.2. Windows Users ... - Page 2 LaCie d2 Quadra Enterprise Class User Manual Copyrights Copyright © 2009 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Inc. Microsoft, Windows 98, Windows 98 SE, Windows 2000, Win- dows Millennium Edition, Windows XP, Win- dows Vista, and Windows 7 are registered trademarks of Microsoft Corporation. Other...
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Page 3: Health And Safety Precautions
± 10% of the nominal and transient over-voltages according to over-voltage category II). ✦ Do not expose the LaCie d2 to tem- peratures outside the range of 5° C to 35° C (41° F to 95° F); or to op- erational humidity beyond 5-80%,... -
Page 4: Introduction
Register your Enterprise Class product at www.lacie.com within 30 days of its purchase date to take advantage of LaCie Enterprise Class Service. For no additional cost, LaCie guarantees that your Enterprise Class product will receive the highest priority from our Technical Support team. Please note that the term of your warranty remains five years. Quick Links Click a topic: ✦... -
Page 5: Minimum System Requirements
10.5.x, or 10.6.x and/or USB 2.0 * Windows XP will not recognize logical volumes with capacity great- er than 2TB. For details, see section 2.3.1. File System **Most computers do not come from the factory with eSATA ports, so you may need to purchase a connection card (such as PCI or PCI-E) to be able to connect your LaCie d2 via the eSATA interface. LaCie offers a wide selection of connection cards. Visit the LaCie website at www.lacie.com/accessories. • D esign by oulton Disk Space Minimum of 600MB... -
Page 6: Box Content
LaCie d2 Quadra Enterprise Class User Manual 1.2. Box Content Your LaCie d2 package contains the system tower and an acces- sories box containing the items listed below. LaCie d2 hard drive with Enterprise-Class hard drive Hi-Speed USB 2.0 cable FireWire 400 cable FireWire 800 cable eSATA cable External power supply LaCie Utilities CD-ROM Quick Install Guide IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. • D esign by oulton Introduction... -
Page 7: Views Of The Drive
LaCie d2 Quadra Enterprise Class Introduction • D esign by oulton User Manual page 7 1.3. Views of the Drive Front View The blue button on the front of the LaCie d2 serves as a LED drive status indicator and the LaCie Shortcut Button. See the LaCie Desktop Manager User Manual on the CD-ROM for more information. Status Light Behavior The LED remains lit to show that the drive is on, and blinks to indi- cate drive activity. For more information, refer to chapter 3.1. LED Indicators. Fig. 01... -
Page 8: Rear View
LaCie d2 Quadra Enterprise Class User Manual Rear View Power input connection eSATA 3Gb/s port Hi-Speed USB 2.0 port FireWire 800 ports FireWire 400 port on/auto/off power switch CAUTION: To avoid overheating, the LaCie d2 should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed. Environmental Requirements: Temperature: 0 – 35° C (32 – 95° F) Operation Humidity: 20 – 80%, non-condensing Storage Humidity: 10 – 90%, non-condensing • D esign by oulton Introduction page 8... -
Page 9: Hard Disk Heat Management
LaCie d2 Quadra Enterprise Class User Manual 1.4. Hard Disk Heat Management Heat Dissipation Design The LaCie d2 Quadra’s metal body is ideal for naturally dissipat- ing internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reliability. As a consequence, it is normal that the external casing is warm to the touch. Please make sure that the vent on the back-bezel is not obstructed and that there is a natural airflow across the casing. Upright, Stack & Rackmount Configuration Heat dissipation is maximized when the d2 Quadra is in the upright position. When stacking LaCie d2 Quadras, please remember to at-... -
Page 10: Cables And Connectors
LaCie d2 Quadra Enterprise Class User Manual 1.5. Cables and Connectors 1.5.1. USB 2.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras. -
Page 11: Esata
LaCie d2 Quadra Enterprise Class User Manual 1.5.3. eSATA Your LaCie d2 Quadra uses the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gb/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connections. Soon after, eSATA, or external SATA was developed, allowing for the use of shielded cables outside the PC. eSATA technology was developed to be rugged and durable. eS- ATA connectors do not have the “L” shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to prevent the use of unshielded internal cables in external applications. Included eSATA Cable Your LaCie drive is shipped with an eSATA cable, to ensure maxi- mum data transfer performance when connected to a eSATA port. • D esign by oulton eSATA Benefits ✦... -
Page 12: Setting Up Your Lacie D2 Quadra Enterprise Class
LaCie d2 Quadra Enterprise Class User Manual 2. Setting Up Your LaCie d2 Quadra Enterprise Class This section covers the installation and configuration of your LaCie d2 Enterprise Class. Follow the steps below to power on and config- ure your LaCie d2 Quadra: Step 1 – Connect the Interface Cable (section 2.1) Step 2 – Turn the d2 On (section 2.2) TECHNICAL NOTE: The LaCie d2 Quadra Enterprise comes with no encryption configured. If you want to set up encryption, install the LaCie Desktop Manager and refer that application’s user manual. IMPORTANT INFO: LaCie Enterprise Class encryption offers a very high level of protection for your most important data. Due to... -
Page 13: Connect The Interface Cable
LaCie d2 Quadra Enterprise Class User Manual 2.1. Connect the Interface Cable 1. Plug one end of the interface cable (USB, FireWire or eSATA) into the corresponding port on your host computer. 2. Connect the other end of the cable to the matching port on the TECHNICAL NOTE: If two interfaces are connected at the same time, the first one connected remains active and the second will not work. • D esign by oulton eSATA USB 2.0 FireWire 400 FireWire 800... -
Page 14: Turn On The D2
LaCie d2 Quadra Enterprise Class User Manual 2.2. Turn On the d2 The power supply kit is composed of two cables: one cable (A) con- nects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector (Fig. 1. Connect cable A to the d2. 2. Connect cable B to the power supply brick (C). 3. Connect cable B to a surge protector or wall outlet. 4. Turn on the drive by moving the power switch on the back of the drive to the “on” position. The d2 system may take up to 30 seconds to boot up. CAUTION: Only use the AC adapter supplied with your specific La- Cie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty. Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. TECHNICAL NOTE: You may use your LaCie drive when in a for- eign country thanks to its 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty. • D... -
Page 15: Formatting And Partitioning
LaCie d2 Quadra Enterprise Class User Manual 2.3. Formatting and Partitioning The d2 Quadra comes pre-formatted in HFS+ (optimized for Mac OS X). Please read the following information on file system formats for Windows and Mac operating systems to determine if you need to reformat the d2’s disk. See sections 2.3.2 and 2.3.3 for formatting instructions. 2.3.1. File System Formats Windows Users TECHNICAL NOTE: The LaCie d2 Quadra comes preformatted in HFS+ for optimum performance with Mac OS X. FAT 32: FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT 32. In theory, FAT 32... - Page 16 LaCie d2 Quadra Enterprise Class User Manual Mac OS X Users TECHNICAL NOTE: The LaCie d2 Quadra comes preformatted in HFS+ for optimum performance with Mac OS X. You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. For optimal performance in Mac OS environments, format and partition the drive as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file sys- tem used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size. MS-DOS File System (FAT 32): This is the Microsoft file system, more typically known as FAT 32. This is the file system to use if you are go- ing to be using your LaCie Hard Drive between Macs and Windows operating systems. • D esign by...
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Page 17: Windows Users
LaCie d2 Quadra Enterprise Class User Manual 2.3.2. Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk. CAUTION: Following these steps will erase everything from the d2, including encrypted data. If you have information that you want to protect or continue to use, back up this information before perform- ing these steps. IMPORTANT NOTE: Formatting will not erase the encryption con- figuration. If you wish to format a d2 that has been encrypted, you will first need to unlock the device using the LaCie Desktop Man- ager, then follow the steps below. 1. Connect the drive to the power source and to the computer via the interface port. 2. Right-click My Computer and select Manage. 3. From the “Computer Management” window, select Disk Man- agement (located below the Storage group). See (screens may differ slightly depending on the system). - Page 18 LaCie d2 Quadra Enterprise Class User Manual 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. On the Format Partition window, select Quick Format. Click Next (Fig. 09). 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and partition the disk according to your settings (Fig. 10), and your drive will appear in My Computer, ready to use. IMPORTANT INFO: Please refer to section Formats, for a more detailed comparison of the various file system formats.
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Page 19: Mac Users
LaCie d2 Quadra Enterprise Class User Manual 2.3.3. Mac Users CAUTION: Following these steps will erase everything from the d2, including encrypted data. If you have information that you want to protect or continue to use, back up this information before perform- ing these steps. 1. Connect the drive to the power source and to the computer via the interface port. 2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. The Disk Utility window will open (Fig. labeled LaCie Hard Disk from the list of available hard disks on the left side of the window. 5. Select the Partition tab. 6. From the Volume Scheme: menu, choose the number of parti- tions you want to divide the drive into (Mac OS X gives you the option of dividing the drive into at most 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area. 7. In the Volume Information section, enter a name for each volume (partition), choose the volume format. -
Page 20: Troubleshooting
LaCie d2 Quadra Enterprise Class User Manual 3. Troubleshooting In the event that your LaCie d2 is not working correctly, please refer to the table on the following page to identify the status of your device. If you have gone through all of the points in the table and your drive is still not working correctly, please see the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section Support for details). -
Page 21: Troubleshooting Topics
LaCie d2 Quadra Enterprise Class User Manual 3.2. Troubleshooting Topics Problem The d2 is not recognized by the computer. The d2 is working slowly. The power supply is no longer func- tional. 3.3. Installing New Firmware LaCie may periodically offer firmware updates for the d2. Visit LaCie’s Web site, www.lacie.com, for the latest firmware update. For the procedure, please contact LaCie technical support. • D esign by oulton Solutions If there is no icon for the d2 on the desktop (Mac users) or in My Computer (Windows users): ✦ Check the interface cable connection. Check both ends of the FireWire, eSATA or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recog- nized, restart your computer and try again. ✦ Make sure your product is not encrypted. If so, you will need to run the LaCie Desktop Manager software. ✦ Make sure your computer meets the minimum system requirements for compatibility with the d2 Quadra. See section 1.1. Minimum System Make sure the power supply is properly connected (see section 2.2. -
Page 22: Contacting Customer Support
LaCie d2 Quadra Enterprise Class User Manual 4. Contacting Customer Support Before You Contact Technical Support Read the manuals and review section 3. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Information 1. LaCie hard drive serial number 3. Macintosh/PC model 4. Operating system version... -
Page 23: Lacie Technical Support Contacts
LaCie d2 Quadra Enterprise Class User Manual 4.1. LaCie Technical Support Contacts LaCie Asia Contact us at: http://www.lacie.com/asia/contact/ LaCie Belgium Contact us at: http://www.lacie.com/be/contact/ (Français) LaCie Denmark Contact us at: http://www.lacie.com/dk/contact LaCie France Contact us at: http://www.lacie.com/fr/contact/ LaCie Italy Contact us at: http://www.lacie.com/it/contact/ LaCie Netherlands Contact us at: http://www.lacie.com/nl/contact/ LaCie Spain Contact us at: http://www.lacie.com/es/contact/ LaCie Switzerland Contact us at: http://www.lacie.com/chfr/contact/ (Français) LaCie Ireland Contact us at: http://www.lacie.com/ie/contact/ LaCie International Contact us at: http://www.lacie.com/intl/contact/... -
Page 24: Warranty Information
✦ The LaCie d2 was installed improperly; ✦ The serial number of the LaCie d2 or an individual Drive Bay is defaced or missing; ✦ The broken part is a replacement part such as a pickup tray, etc. ✦ The tamper seal on the LaCie d2 or an individual Drive Bay casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions.
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