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Belkin F9K1115V2 User Manual
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Belkin F9K1115V2 User Manual

Ac1750 db wireless ac+ gigabit router
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USER MANUAL
8820-01xxxxx Rev. A00
F9K1115V2
Ok JL 1/21/13
TABLE OF CONTENTS
Getting Started
What's in the Box
Initial Setup
Manually Set Up Your Internet Connection
Additional Capabilities
Adding Other USB Devices
USB Print and Storage Manager
Guest Access
Media Server by myTwonky
Content Filtering by Norton
Intellistream QoS
IPv6 Configuration
Getting to Know Your Router
Front Panel
Back Panel
Technical Details
Technical Features
System Requirements
Using Your Router
Enabling Auto Update on Your Router
Updating the Router's Firmware via the Web Interface
Resetting the Router
Restoring your Router to Factory Default
Troubleshooting, Support, and Warranty
Troubleshooting
Technical Support
Belkin International, Inc., Limited 2-Year Product Warranty
Regulatory Information
FCC Statement

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Summary of Contents for Belkin F9K1115V2

  • Page 1 Enabling Auto Update on Your Router Updating the Router’s Firmware via the Web Interface Resetting the Router Restoring your Router to Factory Default Troubleshooting, Support, and Warranty Troubleshooting Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement...

  • Page 2: Getting Started

    Getting Started What’s in the Box AC1750 DB Wi-Fi Dual-Band AC+ Gigabit Router Ethernet cable (attached to router)  Power supply (attached to router)  Network information card (attached to router)  Quick Setup Guide Initial Setup Where to Place Your Router  For the best results, place the Router next to your modem in an open location, away from large metal objects and magnets such as those found in speakers. Raising the Router above floor level can improve the strength of your wireless signal. How to Set It Up  Connect Your AC1750 DB Router Turn off your modem by disconnecting its power supply. Some modems have a battery backup; this will need to be disconnected at this time as well.
  • Page 3 Retrieve the network ID card from the foot of your new Belkin Router. [Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided] Can’t find the card? The default network name and password are also printed on the foot of the Router.
  • Page 4 When your device has connected to the Router, use a browser to visit http://router/. The router homepage will appear. If the page does not load, then try visiting http://192.168.2.1 to see the router homepage. Click the “Detect my connection” button in green. (If you would rather set up the Router manually, click the “set it up manually”...
  • Page 5 Once your Router is online, it will determine if there is a firmware update available and offer to install it. Please allow up to 5 minutes for the firmware to update. If there are no updates available, then setup will proceed.
  • Page 6 At the next screen you will be invited to change your network name and password. Re-using your previous network name (SSID) and password makes connecting your existing devices to the new router much easier. If you decide to change these settings, then enter the new values and click “Save and Continue.”...
  • Page 7 Please take this opportunity to register your Router. This will help technical support if there is a problem with your Router.
  • Page 8 Simply complete each of the required fields and click “Complete Registration.” If you don’t want to register right now, click “Register Later” to proceed.
  • Page 10 At the next screen you can download optional software that was bundled with your Router. This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port. If you wish to download and install any of these software programs, simply click on the button appropriate for your device.

  • Page 11: Manually Set Up Your Internet Connection

    Congratulations! You are now at your Router’s dashboard. Your Router is set up and ready to use. Using the WPS Button  1) Start WPS Push Button Connection (WPS PBC) on your computer or other Wi‐Fi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical “WPS,” “PBC,” or “Security” button on the device itself. 2) Within two minutes, press the WPS button on your Router and hold for two seconds. The WPS light (small light above WPS button) will blink blue while it listens for your Wi‐Fi device. Once a connection is established, the light will turn blue and then go out. If a connection is not established, the light will blink amber. You may repeat the process to try again. You can repeat this process for each WPS‐enabled device you’d like to add to your network. Manually Set Up Your Internet Connection Use a browser to visit http://router/. You can also try visiting http://192.168.2.1/. The Router’s Welcome page should appear.
  • Page 12 Click the “Set it up manually” link. Please select the type of connection your ISP provides. Refer to page 15 for a description of the connection types. <Image of SelectConnection screen> If the selected connection type requires additional information (such as an ISP username and password), the system will ask you for it.
  • Page 13 If you decide to change these settings, then enter the new values and click “Save and Continue.” (Note: The password must be at least 8 characters long.) If you changed your network name and password, make note of it on the service card located on the foot of the Router. You will then have to connect to the new network.
  • Page 14 Click “Great, what’s next?” Please take this opportunity to register your Router. This will help technical support if there is a problem with your Router.
  • Page 15 Simply complete each of the required fields and click “Complete Registration.” If you don’t want to register right now, click “Register Later” to proceed. At the next screen you can download optional software that was bundled with your Router.
  • Page 17 This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port. If you wish to download and install any of these software programs, simply click on the button appropriate for your device.
  • Page 18 The status of your Internet connection is shown in the upper left corner of the Router’s homepage. If it does not say “Online,” troubleshooting information will be displayed. Manually Configuring Your Router’s Internet from the Dashboard To set up your ISP connection manually, select “ISP Connection Type”...
  • Page 19 A host name is generally not required. Hit “Save.” The Router will restart.

  • Page 20: Pppoe Connection

    If after a few minutes your Internet Status says “Online,” you’re done! You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process. If not, we’ll try a PPPoE connection next. PPPoE Connection Some DSL customers require a PPPoE connection.
  • Page 21 Enter the username and password supplied by your Internet provider and click “Save.” Ignore the other fields unless required by your ISP. The Router will restart.

  • Page 22: Connect Your Wireless Devices

    If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process. Connect Your Wireless Devices iOS <Add iOS icon from welcome card> (iPhone, iPad, and iPod touch) 1.
  • Page 23 Your Mac® provides a menu of available wireless networks at the right end of the menu bar. 1. Click on the icon showing wireless waves. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Android™...

  • Page 24: Additional Capabilities

    If your disk has an optional power supply, please use it while the disk is attached to your Router. Adding a Printer  You can add a printer to your network via your Router’s USB port. Once connected, you can print from various computers and wireless devices within your network. Plug your printer’s USB cable into the USB port located on the back of your Router. You can manually check the status of your printer by visiting the USB Print and Storage Manager, found under the Belkin icon displayed in your system tray (Windows) or menu bar (Mac). If you have difficulty sharing a printer on your network, please see the “Troubleshooting” section of this manual. Note: Each computer that will use the printer must have both the Belkin software and the printer’s driver installed. If the print...
  • Page 25 USB Print and Storage Manager. Adding Other USB Devices  Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device. Optional Software USB Print and Storage Center  The USB Print and Storage Center helps to manage and monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Router’s USB port and shared across your network. Additional Capabilities Guest Access  You can allow guests to use your Internet connection without joining your personal network. The network name and password for the guest network is located on the network information card found under the foot of your Router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web. They will need to enter the guest password into this page to continue. Media Server by myTwonky Media Server by myTwonky lets your Router stream music, movies, and photos to different DLNA/UPnP devices on your network.
  • Page 26 Router. Your Router will begin to make your content available to other devices on your network automatically. If you want to configure Media Server by myTwonky, visit http://router/ and choose “Media Server.” There are several settings in the configuration page: DLNA Server: Enables or disables your media server Server Name: The name under which other devices will see your content Refresh: Re-scans your USB storage devices for media content...
  • Page 27 There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think a site should be added to the filtering list, submit a request at safeweb.norton.com.
  • Page 28 Intellistream prioritizes video and gaming traffic for a better online entertainment experience. There are two ways to enable Intellistream: Run a Speed Test: In order for Intellistream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are. Click “Run a Speed Test”...
  • Page 29 Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, Intellistream QoS will only improve your uploading experience. Refresh – This will retest your Internet speed. When you click “Save,” your Router will save your changes. Manual set –...
  • Page 30 When you click “Save,” your Router will save your changes. Intellistream is now enabled. IPv6 Configuration...
  • Page 31 A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices.

  • Page 32: Getting To Know Your Router

    Getting to Know Your Router Front Panel [DIAGRAM front.ai]  A) Router Status Light  Your Router’s status is shown by the light on the front. Off: The Router is not plugged into a power source. Blinking Blue: The Router is starting up. Solid Blue: The Router is connected to the Internet. Blinking Amber: The Router can’t detect the modem. Either the modem is off, is not plugged into the Router, or is unresponsive.
  • Page 33 B) Wi‐Fi Protected Setup (WPS) Light and Button  The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS‐ enabled Wi‐Fi devices such as computers. To use WPS, refer to page 9. The small light near the WPS button shows what is happening while you are using WPS to establish a connection. Off: Idle Blinking Blue: The Router is listening for a WPS‐enabled computer or other device. Solid Blue: The Router has made a secure connection with the computer or other device. Amber: A connection was not created. Back Panel  [R DIAGRAM FOR SHARE AND PLAY r_shareplay_back.ai]  A) Modem (WAN) Connector  Connect your modem to this port using an Ethernet cable. B) Wired (LAN) Connectors  Connect computers and other wired network devices to these ports using Ethernet cables. C) USB Port  USB printers, disks, and other USB devices plugged into this port will be shared on your network. Each USB port has a light that indicates its status. Off: No USB device is connected or the attached USB device is not in use. Blinking: Please wait to unplug the device until the light turns off. On: The USB device is connected and being shared on your network.
  • Page 34 NAT IP Address Sharing To save you the cost of adding IP addresses per computer in your house, your Belkin Router uses Network Address Translation (NAT) technology, allowing you to share a single IP address across your network. SPI Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common attacks and viruses.

  • Page 35: Using Your Router

    50MB of free hard-drive space for installation Using Your Router Auto Update on Your Belkin Router The Router will automatically check for a newer version of firmware every time you log into the dashboard and alert you with a message at the top of the screen if there is an update available.
  • Page 36 Setup steps: Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) Save the file to a location on your computer where you can get to it easily, such as your desktop.
  • Page 37 Click on “Firmware Update” toward the bottom. Click the “Choose File” button toward the middle of the screen to search for the file you saved previously. Note: The firmware version in the image above is depicted as an example. Your file name will vary depending on your model and version.
  • Page 39 Select the firmware file by left-clicking on it and then click the “Open” button in the lower- right corner of the window. This will take you back into the Router’s interface. Click the “Update” button. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”.
  • Page 40 Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings. Setup steps: Open a web browser on the computer. In the address bar of the web browser, type “http://router”...

  • Page 41: Troubleshooting, Support, And Warranty

    The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings. Troubleshooting, Support, and Warranty Troubleshooting I can’t connect to the Internet wirelessly.  If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Router’s wireless network. Please refer to “Connect Your Wireless Devices” on page 20 of this manual for instructions.
  • Page 42 I can’t connect to the Internet wirelessly and my network name is not listed in  Available Networks.  1) Verify that your Router is on and the front‐panel light shows solid blue. 2) If you are far from the Router, you might try moving closer to see if you might have been out of range. 3) Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page. My wireless network performance is slow, inconsistent, suffers from weak  signal, or I’m having difficulty maintaining a VPN connection.  Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.
  • Page 43 Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment.
  • Page 44 Click “Save” to finish. Your wireless connection is now 5)  encrypted. Each computer using your wireless network will need to use the new key. Note: If you are configuring the Router over a wireless connection, you will have to re‐connect to the Router after changing any security settings. Note: Some older networking hardware supports only WEP encryption. If your older computers cannot connect to your network, try 128‐bit or 64‐bit WEP, or seek software updates from their manufacturers. I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my  Router.  Log in to your Router. Visit “http://router/” or 1)  “http://192.168.2.1” with your web browser. Click “Security” under the WiFi heading. You should now be on the Security page. Under Security Mode, select the “128‐bit WEP” option. 2)  You may type in a WEP key manually, or generate one from a 3)  passphrase. Type a phrase in the “Passphrase” field and click the “Generate” button. A WEP key is composed of 26 hexadecimal digits (0–9, A–F). For example, C3 03 0F AF 4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128‐bit WEP key. Click “Save” to finish. Your wireless activity is now encrypted. 4)  Each computer using your wireless network will need to use the new key.
  • Page 45 1) Try unplugging and re‐plugging the disk. Please check that the USB connector is firmly plugged into the Router. 2) If your disk has an optional power supply, please use it while the disk is attached to your Router. 3) The Router supports FAT16, FAT32‐, or NTFS‐formatted disks. Disks in other formats will not appear in the Finder (Mac OS X) or Windows Internet Explorer®. A disk I plugged into the USB port is not coming on or remains on only for a  short time.  Some drives require more power than the Router’s USB port provides. If  your disk has an optional power supply, please use it while the disk is  attached to your Router.    A printer I plugged into the USB port is not showing up on my computer.  1) Try unplugging and re‐plugging the printer. Please check that the USB connector is firmly plugged into the Router. 2) To print to a printer attached to the Router, your computer must have that printer’s driver installed. Please check that the driver is installed. 3) The printer may not be set to auto‐connect. Open the USB Print and Storage Center. Check that the printer appears in the list of available devices. View the properties of the printer, and check that “auto‐connect” is selected. A different sort of USB device that I plugged into the USB port is not showing up  on my computer.  Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1) Try unplugging and re‐plugging the device. Please check that the USB connector is firmly plugged into the Router. 2) Open the USB Print and Storage Center. Check that the device appears in the list of available devices.
  • Page 46 Belkin International, Inc., Limited 2-Year Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is.
  • Page 47 What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
  • Page 48 DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
  • Page 49 20cm between the radiator & your body. Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment. Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 50 For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible. This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures.
  • Page 51 *Back cover <NEW BELKIN FONTS> © 2012 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S.