Dell KB700 User Manual page 22

Unable to pair the
wireless keyboard to
the computer using
Bluetooth
22 │ Troubleshooting
1 Check the battery level.
• If the wireless keyboard uses a rechargeable battery, ensure
that the battery is fully charged.
• If the battery is exhausted, replace it with a new one.
2 Turn the wireless keyboard off, and then turn it on again. Check
if the battery-status light is fashing amber, indicating that the
battery power is low. If the battery is fully depleted, the battery
status light will not turn on.
3 Restart your computer.
4 Check the operating system is Windows 11/Windows 10/
Windows 8/ Chrome/Android.
5 Ensure that the wireless keyboard is set to Bluetooth Low
Energy (BLE) mode in your computer. For more information, see
the documentation shipped with your computer.