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BEFORE YOU CALL
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
Common Occurrences
Refrigerator does not run.
Freezer temperature is colder
than preferred. Refrigerator
temperature is satisfactory.
Refrigerator temperature is too
cold. Freezer temperature is
satisfactory.
Freezer temperature is warmer
than preferred. Refrigerator
temperature is satisfactory.
Refrigerator temperature is too
warm. Freezer temperature is
satisfactory.
Refrigerator is noisy or vibrates. • The cabinet is not level.
Odors in refrigerator.
Cabinet light not working.
14
Before calling for service, review this list. It may save you
time and expense. This list includes common occurrences
that are not the result of defective workmanship or
materials in this appliance.
• Ensure plug is tightly pushed into electrical outlet.
• Check/replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
• The refrigerator/freezer control is turned to "0"
(Mechanical controls) or "OFF" (Electronic controls).
• Refrigerator may be in defrost cycle. Wait 20 minutes
and check again.
• Set freezer control to a warmer setting until freezer
temperature is satisfactory. Allow 24 hours for the
temperature to stabilize.
• Set refrigerator/freezer control to a warmer setting. Allow
24 hours for temperature to stabilize. Then check freezer
temperatures and adjust as needed.
• Set freezer control to a colder setting until freezer
temperature is satisfactory. Allow 24 hours for the
temperature to stabilize.
• Set refrigerator/freezer control to a colder setting.
Allow 24 hours for temperature to stabilize. Then check
refrigerator temperatures and adjust as needed.
• Floor is weak.
• See Normal Operating Sounds and Sights section.
• Interior needs to be cleaned.
• Foods that produce odors should be covered or wrapped.
• Replace light bulb.
• Ensure plug is tightly pushed into electrical outlet.
• Light switch may be stuck. Push in light switch, located
on the refrigerator control box, to release.
Visit our web site at
www.frigidaire.com.
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