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IP 304 - User Manual
Positron IP304 Phone
 
 
 
 
 
 
 
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Summary of Contents for Positron IP304

  • Page 1 IP 304 - User Manual Positron IP304 Phone                ...
  • Page 2   Positron   Telecom,   LTD   owns   all   the   right   to   revise   and   change   this   document   at   any   time.   And   all   the   illustrations   a nd   i nstructions   i n   t his   p aper   a re   s ubject   t o   t he   c opyright   p rotection   o f   l egal   l aw.   N o   p arts   o f   t his  ...
  • Page 3: Table Of Contents

    IP 304 - User Manual Copyright   ..........................   2   Safety   c autions   .........................   2   WEEE   W arning   ..........................   2   Cleaning   ............................   2   Table of Content  ...
  • Page 4 IP 304 - User Manual Call   l og   ............................   5 0   Other features settings   ........................   5 1   Dial   P lan  ..........................   5 1   Emergency   C all   ........................   5 2   LED  ...
  • Page 5 IP 304 - User Manual Broadsoft   G roup   ........................   8 8   Conference   ..........................   8 8   Forward   ..........................   8 9   Transfer   ..........................   8 9   Hold  ...
  • Page 6: Getting Started

    IP 304 - User Manual Getting Started Packing List The   p ackage   c ontains   t he   f ollowing   p art,   p lease   c heck   i f   a ll   t he   i tems   a re   n ot   m issed:   1.
  • Page 7 IP 304 - User Manual   4. Headset   c ord             5. Power   a dapter                       6. Ethernet   c able    ...
  • Page 8: Phone Installation

    IP 304 - User Manual     7. Quick   i nstallation   r eference     Phone Installation   1.   A ttach   t he   F oot   s tand    ...
  • Page 9: C Onnect   T He   H Andset   A Nd   O Ptional   H Eadset

    IP 304 - User Manual 2.   C onnect   t he   H andset   a nd   o ptional   H eadset     3.   C onnect   t he   N etwork   a nd   P ower    ...
  • Page 10: Initialization

    IP 304 - User Manual Initialization After   y our   p hone   h as   b een   p owered   u p,   t he   s ystem   b oots   u p   a nd   p erforms   t he   f ollowing   s teps:    ...
  • Page 11 IP 304 - User Manual information   o f   p hone   s tatus   i ncludes:   I nformation   ( e.g.,   M odel,   I P,   M AC,   F irmware,   H ardware),   N etwork   ( e.g.,   WAN  ...
  • Page 12: Registration

    IP 304 - User Manual   View   t he   i nformation   o f   V ersion,   A ccount   a nd   N etwork.         Registration To   r egister   v ia   p hone   i nterface:    ...
  • Page 13 IP 304 - User Manual     To   r egister   v ia   w eb   i nterface:     1. Login   w ebpage   a nd   C lick   A ccount   → Basic   2.
  • Page 14: Idle Screen

    IP 304 - User Manual Idle Screen       Name   Description   It   shows   the   phone’s   time   &   date.   For   Date   &   time   setting,   see   1.  ...
  • Page 15: Getting Familiar With Your Phone

    IP 304 - User Manual Getting Familiar with Your Phone Hardware Components Preview         Item   Description   To   Presentation   all   information   about   the   date&   time,   LCD   s creen   accounts,  ...
  • Page 16 IP 304 - User Manual Left   arrow   key:  To  move  left  of  the  selection  shows   on   t he   s creen.     Down   arrow   key:   To   move   down   of   the   selection   shows  ...
  • Page 17: Icon Preview

    IP 304 - User Manual Speaker     Press   t his   b utton   t o   p lace   a   c all   i n   h ands-­‐free   m ode.   To   d ial   t he   p revious   d ialed   n umber.   Redial  ...
  • Page 18: Led   I Nstruction

    IP 304 - User Manual   Text   m essage         Mute     Do   N ot   D isturb     Volume   i s   0     Hold     Received   c alls   Instr  ...
  • Page 19: Blf   O R   B Lf   L Ist   K Ey   L Ed   : (   L Ine   K Ey   S Et   A S   B

    IP 304 - User Manual Line   L ED:   ( Line   K ey   s et   a s   L ine)     LED   S tatus   Description   Steady   G reen   Hold   Steady  ...
  • Page 20: Other   K Ey   L

    IP 304 - User Manual         Other   K ey   L ed     Key   Description   When   use   in   headset   mode,   the   led   is   Headset   K ey   steady  ...
  • Page 21: User Interface

    IP 304 - User Manual     3. Fast   a ccess   t o   t he   n ew   m issed   o r   F orward   c alls,   N ew   V oicemail   o r   T ext   M essage.    ...
  • Page 22 IP 304 - User Manual The   h ardware   c omponents   k eypad   a nd   L CD   s creen   c onstitute   t he   p hone   u ser   i nterface,   w hich   a llows   t he   u ser   to  ...
  • Page 23: Line Key Function Overview

    IP 304 - User Manual Line Key Function Overview Line   Speed   D ial   BLF   BLF   L ist   Voice   M ail   Direct   P ick   U p   Group   P ick   U p   Call  ...
  • Page 24: Basic Features Configuration

    IP 304 - User Manual Hold   Group   L istening   DND   Redial   Call   R eturn   SMS   Record   URL   R ecord   Paging   Shared   L ine   Public   H old   Private  ...
  • Page 25: Web Login

    IP 304 - User Manual     Web Login 4. Get   t he   I P   a ddress:   P ress   M enu   → Status   → Information.         5. Input   t he   I P   A ddress   i n   t he   w eb   b rowser.    ...
  • Page 26: Administrator Password

    IP 304 - User Manual Note:   The   P C   a nd   p hone   s hould   b e   i n   t he   s ame   s egment.   When   r egister   t he   a ccounts   i n   w eb   a nd   t he   s erver   p ort   i s   n ot   “ 5060”,   t hen   “ SIP   S erver”   should  ...
  • Page 27: Basic Network Setting

    Positron   I P   P hone   s upports   t hree   m ode   o f   N etwork:   D HCP,   S tatic,   a nd   P PPoE.   T he   d efault  ...
  • Page 28 IP 304 - User Manual     Press   t he   S ave   s oft   k ey   t o   a ccept   t he   c hange   o r   t he   B ack   s oft   k ey   t o   c ancel.   I f   y ou   a re   u sing   a n   x DSL   m odem,   you  ...
  • Page 29: Pc   P Ort

    IP 304 - User Manual     Note:   Wrong   n etwork   p arameters   m ay   r esult   i n   i naccessibility   o f   y our   p hone   a nd   m ay   a lso   have  ...
  • Page 30: Language

    IP 304 - User Manual 1. Click   N etwork→   B asic     2. Select       3. Click     and   r estart   t he   p hone          ...
  • Page 31: Time And Date

    IP 304 - User Manual     To   c hange   t he   l anguage   v ia   W eb   I nterface     Setting   →   P reference   → Web   L anguage   Select  ...
  • Page 32 IP 304 - User Manual     Note:   Press   ,   a ll   z one   w ill   s how   o n   t he   d isplay,   s elect   t he   o ne   y ou   w ant   a nd   p ress   s ave   or  ...
  • Page 33 IP 304 - User Manual 4. Press     or   S ave   s oft   k ey   t o   s ave   t he   c onfiguration.       To   c onfigure   t he   D HCP   t ime    ...
  • Page 34: Ring Tone

    IP 304 - User Manual     To   c hange   t he   T ime   Z one   a nd   D ate   D isplay   F ormat   v ia   w eb   i nterface    ...
  • Page 35 IP 304 - User Manual To   a djust   t he   R ing   T one   T ype   v ia   P hone   i nterface     1. Press   M enu   →   S etting   →   B asic   S ettings   →   R ing   T one.   2.
  • Page 36 IP 304 - User Manual   1. Press   D irectory     2. Select   t he   t arget   c ontact   3. Press   D etail   s oft   k ey   t o   e dit   t he   c ontact.   4.
  • Page 37: Font Size

    IP 304 - User Manual Font Size To   c onfigure   t he   T ime   &   D ate   F ormat   v ia   p hone   i nterface     1. To   p ress   M enu   →   S etting   →   B asic   s etting   →   F ont   S ize   2.
  • Page 38: Screen Saver

    IP 304 - User Manual   2. Option   2 :   T o   p ress     and     during   t he   c all   i s   r inging.     To   a djust   t he   h andset   v olume   To  ...
  • Page 39 IP 304 - User Manual     To   d isable   s creen   s aver   v ia   P hone   i nterface       1. To   p ress   M enu   →   S etting   → Basic   S etting   → Screensaver...     2.
  • Page 40: Backlight

    IP 304 - User Manual     To   w ake   u p   s creen   s aver   v ia   W eb   i nterface:     1.   C lick   S etting   →   P reference    ...
  • Page 41: Contact Management

    IP 304 - User Manual 2. Enter   t he   t ime   f or   B acklight   t ime(In   s econds).     3. Click     to   s ave   t he   c onfiguration.    ...
  • Page 42 IP 304 - User Manual 2. Press     and     or   p ress   S witch   s oft   k ey   t o   C hoose   t he   L ocal   C ontact.   3.
  • Page 43 IP 304 - User Manual To   a dd   c ontacts   v ia   w eb   i nterface     1. Click   D irectory     2. Enter   t he   n ame,   n umber   a nd   s ome   o ther   i nformation.    ...
  • Page 44 IP 304 - User Manual 3. Press   O ption   s oft   k ey   →   A dd   t o   B lacklist   4. Edit   t he   n ecessary   i nformation   a s   N ame,   P hone   n umber…   5.
  • Page 45: Remote Phonebook

    IP 304 - User Manual   Click   E xport   C sv   t o   e xport   t he   c ontact   l ist.     Remote Phonebook To   s et   R emote   P honebook   v ia   w eb   i nterface:    ...
  • Page 46 IP 304 - User Manual 3. Press   S ave   s oft   k ey   t o   s ave   t he   c onfiguration.         To   c heck   t he   c all   h istory   v ia   p hone   i nterface:    ...
  • Page 47 IP 304 - User Manual 3. Press   U P   o r   D OWN   k ey   t o   s elect   t he   d esired   e ntry.     4. Press   t he   D elete   s oft   k ey.    ...
  • Page 48: Ldap Phonebook

    IP 304 - User Manual Then   t he   c all   i s   d ialed   o n   p hone.         To   D ial   a   c all   f rom   C all   H istory   v ia   p hone   i nterface:    ...
  • Page 49 IP 304 - User Manual     To   C onfigure   L DAP   K ey     To   c onfigure   L DAP   K ey   v ia   w eb   i nterface:     1.
  • Page 50: Broadsoft Phonebook

    IP 304 - User Manual     For   M ore   d etail,   p lease   r efer   t o   L DAP   N otes   o n   w ww.Positrontek.com     Broadsoft Phonebook You  can  access  the  BroadSoft  directory  through  your  phone.  You  can  add  local  contacts  from  the  BroadSoft  ...
  • Page 51: Other Features Settings

    IP 304 - User Manual list.   The   BroadSoft   call   log   allows   users   to   view   and   dial   the   stored   numbers   in   the   following   lists:   missed,   received,  and  placed.  You  can  configure  the  IP  phone  to  access  up  to  3  call  log  items.  Contact  your  system  ...
  • Page 52: Emergency Call

    IP 304 - User Manual [147]   any   d igit   1 ,   4 ,   o r   7 ;   <2=011>   replace   d igit   2   w ith   0 11   w hen   d ialing.    ...
  • Page 53: Led Status Setting

    IP 304 - User Manual You   c an   s pecify   t he   e mergency   t elephone   n umbers   o n   t he   I P   p hone   f or   c ontacting   t he   e mergency   s ervices   i n   an  ...
  • Page 54: Action   U

    IP 304 - User Manual Action URL To   c onfigure   a ction   U RL   v ia   w eb   i nterface:     1. Click   S etting→   A ction   U RL   2.
  • Page 55: Ext   K

    IP 304 - User Manual     Note:   1. When   there   more   than   5   items   in   the   Enable   field,   the   last   softkey   will   display   More,  ...
  • Page 56: Basic Call Features

    IP 304 - User Manual   Basic Call Features Place a Call There   a re   t hree   w ays   t o   d ialing   a   c all:   H andset,   H eadset   a nd   H ands-­‐free   s peakerphone.    ...
  • Page 57 IP 304 - User Manual     Placing   a   c all   b y   h ands-­‐free   s peakerphone     1. Press   t he   ,   o r   p ress   t he   L ine   k ey,   t hen   y ou   c an   h ear   t he   d ial   t one.   2.
  • Page 58: End A Call

    IP 304 - User Manual End a Call Here   s hows   t o   e nd   a   c all   d uring   t hree   m ode:     To   e nd   a   c all   b y   H andset   1.
  • Page 59: Incoming Call Show Mode

    IP 304 - User Manual 1. To   p ress   t he   R eject   s oft   k ey   t o   r eject   t he   c all.   O r   p ress    ...
  • Page 60: Call Hold

    IP 304 - User Manual     To   D isable   A uto   A nswer   v ia   W ebpage     1. To   C lick   A ccount   →   A dvanced     2.
  • Page 61: Call Transfer

    IP 304 - User Manual 1. Press   H old   s oft   k ey   o r     to   h old   t he   c urrent   c all.   2. Press   R esume   s oft   k ey   o r    ...
  • Page 62 IP 304 - User Manual   1. Press     or   t ransfer   s oft   k ey   d uring   t he   c onversation,   t he   c all   i s   o n   h old   n ow.   2.
  • Page 63: Call Conference

    IP 304 - User Manual     3.   S elect   t he   d esired   L ine   a nd   s elect   T ransfer   i n   t he   T ype.   4.   E nter   t he   p hone   n umber   i n   t he   V alue   f ield.    ...
  • Page 64: Call Forward

    IP 304 - User Manual 8. D   a nswering   t he   c all.   9. A  press     or  the  conference  soft  key,  then  A,  B,  C  and  D  are  now  in  a  conference.(and  now  this  is   4-­‐way  ...
  • Page 65 IP 304 - User Manual To   c onfigure   s tatic   f orward     To   c onfigure   a lways   f orward     With   t his   f eature,   a ll   i ncoming   c alls   w ill   f orward   i mmediately   t o   c onfigured   n umber.    ...
  • Page 66 IP 304 - User Manual     To   c onfigure   n o   a nswer   f orward     No   A nswer   F orward:   I ncoming   c alls   a re   f orwarded   i f   n ot   a nswered   a fter   s ome   t ime.    ...
  • Page 67 IP 304 - User Manual       To   c onfigure   F orward   v ia   W eb   I nterface     1. Setting   →   F eatures     2. Click   O n   f or   t he   A lways/Busy/No   A nswer   3.
  • Page 68: Call Return

    IP 304 - User Manual Press     or   S ave   s oft   k ey   t o   s ave   t he   c onfiguration.     To   c ancel   t he   f orward   f eature   v ia   W eb   I nterface    ...
  • Page 69: Call Waiting Tone

    IP 304 - User Manual 5. Press     or   S ave   s oft   k ey   t o   s ave   t he   c onfiguration     To   c onfigure   t he   C all   R eturn   v ia   W eb   i nterface    ...
  • Page 70: Hide   C Aller   I

    IP 304 - User Manual     To   C hange   t he   C all   W aiting   T one   t ime   v ia   W eb   i nterface     1.   C lick   S etting   →   T ones      ...
  • Page 71: Reject Anonymous

    IP 304 - User Manual     To   c ancel   a nonymous   c all   f eature   1. Press   M enu   → Features   → Anonymous   C all   2. Press     and    ...
  • Page 72: Call Mute

    IP 304 - User Manual To   c ancel   r ejecting   a nonymous   c all     1. Press   M enu   → Features   → Anonymous   C all     2. Press     and    ...
  • Page 73: Key As Send

    IP 304 - User Manual     To   e nable   D ND   f eature     1. Press   t he   D ND   s oft   k ey   w hen   t he   p hone   i s   i dle,   a nd   t hen   D ND   i conshown   o n   t he   L CD.    ...
  • Page 74: No Key Entry Timeout

    IP 304 - User Manual 3. Press     or   S ave   s oft   k ey   t o   s ave   t he   c onfiguration   No Key Entry Timeout No  Key  Entry  Timeout  means  that  when  you  entry  the  number,  it  will  dial  out  automatically  after  some  time   when  ...
  • Page 75: Hot Line

    IP 304 - User Manual 1.   Press   M enu-­‐-­‐Settings-­‐-­‐Advanced   S etting-­‐-­‐Phone   S etting-­‐-­‐Lock   2. Press   I nfo   o r   S witch   t o   c hange   c hoose   O ff.   3.
  • Page 76: Function Key Features Settings

    IP 304 - User Manual     To   c onfigure   H otline   a uto   d ial   v ia   W eb   I nterface     1. Setting   →   F eatures.     2.
  • Page 77: Speed Dial

    IP 304 - User Manual To   c onfigure   L ine   F eature   v ia   W eb   I nterface     1. Click   F unction   k eys   →   L ine   K ey.   2.
  • Page 78: Blf

    IP 304 - User Manual     You   c an   u se   t he   B LF   ( Busy   L amp   F ield)   f eature   t o   m onitor   a   s pecific   o ne   w hether   h is   p hone   i s   b usy   o r   f ree.    ...
  • Page 79: Blf List

    IP 304 - User Manual     Note:   This   f eature   i s   n ot   a vailable   o n   a ll   s ervers.   F or   m ore   i nformation,   c ontact   y our   s ystem   administrator.  ...
  • Page 80: Voice Message

    IP 304 - User Manual     For   m ore   i nformation,   p lease   c heck   B LF   l ist   N ote   o n   P ositron   w eb.   Voice Message This  ...
  • Page 81: Direct Pickup

    IP 304 - User Manual Direct Pickup With   t his   f eature,   y ou   c an   p ick   u p   t he   s et   l ine   w hen   i t   r inging.        ...
  • Page 82: Call Park

    IP 304 - User Manual 5. Press     or   S ave   s oft   k ey   t o   s ave   t he   c onfiguration     To   c onfigure   t he   G roup   P ick   u p   v ia   W eb   i nterface    ...
  • Page 83: Intercom

    IP 304 - User Manual     Intercom When   u se   t he   i ntercom   f eature,   y ou   c an   q uickly   g et   a ccess   c onnect   t o   t he   c onfigured   o ne.    ...
  • Page 84: Dtmf

    IP 304 - User Manual DTMF When  the  key  is  configured  as  DTMF  key,  you  are  allowed  to  send  out  the  desired  DTMF  number  during  the   conversation.     To   u se   t his   f eature,   y ou   s hould   s ure   t hat   t he   D TMF   T one   i s   o n.   To  ...
  • Page 85: Local Group

    IP 304 - User Manual   To   c onfigure   t he   P refix   v ia   P hone   I nterface     1. Press   M enu   → Features   → Function   K eys→   L ine   k eys   a s   F unction   K eys   →   L ine   k ey1   ( for   e xample)   2.
  • Page 86: Xml Group

    IP 304 - User Manual 2. Select   t he   d esired   K ey   a nd   s elect   L ocal   g roup   i n   t he   T ype.   3. Click   t he to  ...
  • Page 87: Xml Browser

    IP 304 - User Manual To   c onfigure   t he   L DAP   v ia   P hone   I nterface     1. Press   M enu   → Features   → Function   K eys→Line   k eys   a s   F unction   K eys   →   L ine   k ey1(for   e xample)   2.
  • Page 88: Broadsoft Group

    IP 304 - User Manual 4. Click   t he     to   s ave   t he   c onfiguration.       Broadsoft Group When   u se   t he   B roadSoft   G roup   f eature,   p ress   t he   k ey   a nd   e nter   t he   R emote   C ontacts   i nterface   q uickly.    ...
  • Page 89: Forward

    IP 304 - User Manual 1. Press   M enu   → Features   → Function   K eys→Line   k eys   a s   F unction   K eys   →   L ine   k ey1(for   e xample)   2.
  • Page 90: Hold

    IP 304 - User Manual 2. Select   t he   w anted   L ine   k ey.   3. Press     and     or   p ress     key   t o   s elect   t he   T ransfer   i n   t he   t ype   f ield.   4.
  • Page 91: Dnd

    IP 304 - User Manual To   c onfigure   t he   G roup   l istenning   v ia   P hone   I nterface     1. Press   M enu   → Features   → Function   K eys→Line   k eys   a s   F unction   K eys   →   L ine   k ey1(for   e xample)   2.
  • Page 92: Sms

    IP 304 - User Manual To   c onfigure   R edial   v ia   W eb   I nterface     1. Click   F unction   k eys   → EXP   K ey.   2. Select   t he   d esired   K ey   a nd   s elect   r edial   i n   t he   T ype.   3.
  • Page 93: Record

    IP 304 - User Manual   1. Click   F unction   k eys   → Line   K ey.   2. Select   t he   d esired   K ey   a nd   s elect   S MS   i n   t he   T ype.   3.
  • Page 94: Url Record

    IP 304 - User Manual URL Record The   phone   sends   HTTP   URL   request   to   trigger   a   recording.   Contact   your   system   administrator   for   the   predefined   U RL.    ...
  • Page 95: Shared Line

    IP 304 - User Manual Shared Line This  feature  allows  subscribers  to  share  SIP  lines.  Moreover  it  also  provides  status  monitoring  of  the  shared   line.     To   c onfigure   t he   l ine   k ey   a s   s hared   l ine   v ia   p hone   i nterface    ...
  • Page 96: Private Hold

    IP 304 - User Manual To   c onfigure   t he   P ublic   h old   v ia   p hone   i nterface     1. Press   M enu   → Features   → Function   K eys→Line   k eys   a s   F unction   K eys   →   L ine   k ey1(for   e xample)   2.
  • Page 97: Upgrade

    IP 304 - User Manual       Upgrade Factory Reset   To   s et   F actory   R eset   b y   p hone   i nterface     1. Press   M enu   →   S etting   →   A dvanced   S etting   ( default   p assword:   a dmin)→   F actory   R eset   2.
  • Page 98: Upgrade

    IP 304 - User Manual 1. Click   M anagement→   U pgrade   2. Click   S tart   a nd   t hen   o peration   t he   p hone   3. When   f inish   t he   o peration,   c lick   s top   a nd   t hen   c lick   E xport.   4.
  • Page 99 LAN.   Users   are   recommended   to   conduct   TFTP   upgrade   in   a   controlled   LAN   environment   if   possible.   For   those   who   do   not   have   a   local   TFTP   server,   Positron   provides   a   NAT-­‐friendly   TFTP   server   on   the   public  ...
  • Page 100: Configuration File

    IP 304 - User Manual   To   u pgrade   m anually   v ia   t he   W eb   c onfiguration   i nterface     Download   t he   f irmware.   Click   M anagement   →   U pgrade     Click  ...
  • Page 101 IP 304 - User Manual       To   R estore   c onfiguration   f ile:     1. Click   M anagement   →   C onfiguration   →   R estore   B in   c onfiguration     2.
  • Page 102: Troubleshooting

    IP 304 - User Manual Troubleshooting Why is the phone LCD screen blank? 1. Ensure   y our   p hone   i s   p roperly   p lugged   i nto   a   f unctional   A C   o utlet.     2.
  • Page 103: How To Download Xml Configuration

    IP 304 - User Manual   How to download XML Configuration? ! Click   M anagement→   C onfiguration→           How to Import TLS certificate? ! Click   M anagement→   T LS   C erts   ! Click  ...
  • Page 104: How To Use Lldp

    IP 304 - User Manual How to use LLDP? ! For   L LDP   i nformation,   p lease   c lick   V LAN   N ote   ! VLAN   N otes   i ncluding:     1.  ...
  • Page 105: How To Use Auto Provision Phonebook

    IP 304 - User Manual How to Use Auto Provision Phonebook?   Click     About   A P   P honebook All Documents a)   Click   D ocuments   G uide,   y ou   c an   g et   a ll   t ech   f iles.    ...

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