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Summary of Contents for FourAmZ V100 Pro
- Page 1 support@fouramzlife.com...
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Page 2: Table Of Contents
Contents APP ..................... 1 Mapping .................... 2 Cleaning ..................... 6 Charging ................... 15 Others ....................18... -
Page 3: App
(6) If the robot still cannot be connected with the App, please try to restart the robot, kill the App and reopen it, and try to connect again; (7) If the problem persists after following the steps above, please contact FourAmZ customer service. -
Page 4: Mapping
-Start cleaning and mapping: (1) Start cleaning after fully charged. Make sure that the V100 Pro starts from the charging dock, and there is no human intervention or jam during the cleaning process. - Page 5 (3) If the battery is low during the cleaning process, and you have turned on the "Resume Cleaning" feature before cleaning, please let the robot automatically return to the charging dock to charge and automatically resume cleaning when the battery is charged to 80%, do not perform any human controls/commands during the charging process;...
- Page 6 (7) If the house is too large and the cleaning cannot be completed at one time, resulting in unsuccessful map creation, please try below: ①Use quiet suction level to build maps in vacuum mode can increase the working time of the robot (but large particles will not be sucked cleanly, so it is not recommended to use it when the home environment is too dirty);...
- Page 7 Q5: Why does the robot voice prompt "Relocation failed" and cannot perform the task of Spot/Select Room/Zone cleaning? A: (1) It means that the environment at this time has changed from the environment when it created the map. This is usually due to a change in the light of the environment, or the position of the charging dock has been moved;...
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Page 8: Cleaning
Cleaning Q1: If the robot is paused while cleaning, can it resume cleaning from that location? A: Yes. (1) The robot has a static relocation function. If it gets stuck while cleaning and stops cleaning, you can click the "Auto" feature on the app (during the map creation process), or press the auto button on the robot, and the robot will resume cleaning. - Page 9 (4) Retaining screw of the side brush is broken or loose, replace the side brush. (5) If the problem persists after following the steps above, please contact FourAmZ customer service. Q5: Why doesn't the main brush rotate while the robot is...
- Page 10 (3) If the problem persists after following the steps above, please contact FourAmZ customer service. Q7: Why is the real-time cleaning route of the robot confusing? A: (1) Check if there is dust on the top of the lens, and clean it if necessary;...
- Page 11 Wheels; (5) There might be dust/grease on the Driving Wheels at the bottom, causing the robot to slip. Please clean with a dry cleaning rag; (6) If the problem persists after following the steps above, please contact FourAmZ customer service.
- Page 12 Q10: What kinds of surfaces can the robot clean? A: (1) Hard floors such as tiles, hardwood flooring, etc; (2) Low-pile and medium-pile carpets. Not recommended for use on high-pile carpets. The maximum depth of deep-pile carpets is 2cm. Q11: Will the robot crash the furniture? A: No;...
- Page 13 (2) If the problem persists after following the steps above, please contact FourAmZ customer service. Q15: Why is the robot cleaning for a shorter period of time? A: (1) If the robot has not been used for a long time, fully charge it on Charging Dock.
- Page 14 Q16: Why does the robot sometimes pause when it is working? A: The robot will calibrate the gyroscope at regular intervals during the cleaning. During the calibration, the robot will pause. After the calibration, the robot will automatically resume cleaning. Q17: Can I wash the Dust Bin in the robot with water and how do I wash it? A: Yes.
- Page 15 Q20: What should I do if the robot crosses the virtual walls/no -go zones during cleaning? A: (1) During cleaning, please do not move the robot around; (2) During cleaning, please keep the room light and turn on all lights at night; (3) If there are major changes to the home environment (such as moved furniture), it is recommended to delete the map, recreate a new map and set up virtual walls/no-go zones again.
- Page 16 (3) Black or dark furniture may cause misidentification and collisions. Due to the physical characteristics of anti-collision infrared sensor, dark-colored objects will not be detected, this is a normal phenomenon. But don't worry, Robot's anti-collision bumper has a buffering effect, it will slow down and stop when it touches the furniture, and will not damage the furniture and machine;...
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Page 17: Charging
If contact is poor, please clean the contact areas of the charging dock and the robot.; (5) It is recommended to use the robot regularly. If the robot cannot charge when not used for a long time, please contact FourAmZ Customer Service. - Page 18 Q3: Why does the robot not continue to clean the uncleaned areas after returning to the Charging Dock to charge? Is the Resuming Cleaning function failed? A: (1) Please check that you have turned on Resuming Cleaning feature in the app;...
- Page 19 Q6: Why does the robot work for a very short time and not reach the declared value? A: (1) The battery life declared refers to the battery life when working on hardwood floors with quiet suction; (2) Strong suction and a large area carpeted environment will lead to a significant decrease in working time, and it is not recommended to use it in a large area home.
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Page 20: Others
Others Q1: Why is my robot offline? A: First of all, it is recommended to scroll down to refresh the App and reload the device. If it still shows offline, please troubleshoot as follows: (1) The robot was powered off or not switched on or with low battery power; (2) Please check the robot's location, it will be “offline”... - Page 21 Q4: Can the robot connect to smart speakers? A: (1) The robot can connect to Google Home, Alexa; (2) After the connection, the robot can be controlled by voice commands, such as turn on the robot, turn off the robot. Q5: Can the robot be used in the bathroom or on wet surfaces? A: No.
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