Do you have a question about the Keycontrol Series and is the answer not in the manual?
Questions and answers
Mark Phegan
March 30, 2025
Hi, We have a Creone Keybox 9400SC and it has been running on Keywin5 fine but now the panel just says "synchronising" and no other buttons can be pushed on the panel. We have tried re-powering, and replaced the backup battery with a new one but every time it boots up, it comes up with the prompt for the master key pin (just after all the clicking) but before you have time to enter anything on the keypad, the display changes to just "synchronysing" and then nothing else can be entered and it stays like that forever. Is there a way to hard reset the cabinet or stop this synchronising loop?
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Address: Malmgatan 8, 573 38 Tranås, Sweden Post address: Creone AB, Box 148, 573 22 Tranas, Sweden For more information about Creone and our products, visit www.creone.com. www.creone.com KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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Introduction DELIVERY MOUNTING KEYBOX CONFIGURATION MENU WIRING DIAGRAMS KeyControl Strips KeyBox 9500EC Creone RFID reader External reader External alarm KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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If you have any questions, please feel free to contact us and we will these instructions carefully before you install the system. be happy to help! YOUR DELIVERY SHOULD INCLUDE: Power cable TCP/IP cable IntelliPin Keybadges (optional) Keyring (optional) KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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Mounting KeyBox FOLLOW THE INSTRUCTIONS TO GET STARTED: Install the cabinet in the selected location. Follow the diagram below. 9400 SC (mm) 9500 SC (mm) KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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There you will find an emergency release to open the door of the cabinet. Connect the TCP/IP cable according the diagram on the below. Connect the power cable to the power supply. KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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KeyBox registration is completed. Note this synch can take a while, just wait until completed. For more information and instructions regarding the Keywin6 portal, see our Keywin6 manual. KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
”#”. SET IP* Set the IP address that the cabinet should use, if you need To set a dot, use arrow right. KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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Strip cable – connected to the last key strip in your sys- Connection for external alarm (see more information tem (see more information on page 16). page 20). Connection for RFID-reader (see more information on page 18). KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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If the cables are not connected according to the diagram below, the display will either stop on <Starting> or a DOOR KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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From the last strip in the first cabinet, connect the cable to the top port of the expansion card(see illustration below). KEYBOX 9500SC KEYBOX 9500EC KEYBOX-PCB KEYBOX EC-PCB DOOR CREONE VALUE BOX REV2 DOOR CONTROL SERIES KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
To test card reader please see page 13, TEST CARDRE- on power again and check that the reader starts up. ADER. Now you need to insert the reader to your KeyWin6 sys- KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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”External lock” button. (see above) As soon as this is done the display of the cabinet changes to “LOCKED”. KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
6 and go to Settings. Mark the cabinet, go to edit and Återställ inställningar Spara Spara Återställ inställningar advanced, tick the ”Main alarm” button. (See below) KeyWin6 - KeyBox SC manual Version 1.0.1. All and copyright reserved by Creone AB...
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If you would like to know more, kindly contact us or one of our dealers. You can find more information and the contact details of your nearest dealer at www.creone.com Creone AB Tel: 0140 38 61 80 Fax: 0140 38 61 89 E-mail: mailbox@creone.com Office Address: Malmgatan 8, 573 38 Tranås, Sweden...
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Do you have a question about the Keycontrol Series and is the answer not in the manual?
Questions and answers
Hi, We have a Creone Keybox 9400SC and it has been running on Keywin5 fine but now the panel just says "synchronising" and no other buttons can be pushed on the panel. We have tried re-powering, and replaced the backup battery with a new one but every time it boots up, it comes up with the prompt for the master key pin (just after all the clicking) but before you have time to enter anything on the keypad, the display changes to just "synchronysing" and then nothing else can be entered and it stays like that forever. Is there a way to hard reset the cabinet or stop this synchronising loop?