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Resources
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
Windows help information
Windows label
Your tablet might have a Windows Genuine Microsoft label affixed to its cover depending on the following
factors:
• Your geographic location
• Edition of Windows that is preinstalled
Go to
https://www.microsoft.com/en-us/howtotell/Hardware.aspx
Genuine Microsoft labels.
• In the People's Republic of China, the Genuine Microsoft label is required on all tablet models preinstalled
with any edition of the Windows operating system.
• In other countries and regions, the Genuine Microsoft label is required only on tablet models licensed for
Windows Pro editions.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at
There are no external, visual indicators of the Product ID or Windows version for which the tablet is licensed.
Instead, the Product ID is recorded in the tablet firmware. Whenever a Windows product is installed, the
installation program checks the tablet firmware for a valid, matching Product ID to complete the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition
license downgrade rights.
What are CRUs
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The tablets
contain the following types of CRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer's machine.
How to access?
https://pcsupport.lenovo.com
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana
assistant.
• Microsoft support Web site:
support.microsoft.com
https://www.microsoft.com/en-us/howtotell/default.aspx
https://
for illustrations of the various types of
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Help and support
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