CONTENTS INTRODUCTION TROUBLESHOOTING YOUR uATTEND ACCOUNT LIMITED WARRANTY DEPARTMENTS SAFETY INFORMATION EMPLOYEES FEATURES AND SPEC TIME CLOCK ACTIVATION NETWORK SETUP AND TROUBLESHOOTING WALL MOUNT FINGERPRINT TEMPLATES MENUS...
INTRODUCTION Setting up your uAttend Time Clock requires an interaction between your Time Clock and Cloud Portal. First we’ll begin in the Cloud, then we’ll finish with the Time Clock. CReaTe YouR Once you’ve completed the following 5 easy aCCounT steps, your employees will be ready to use the time clock.
Here are some helpful tips to make the setup as smooth as possible. Your Dealer ID will be found on the back of your Manual. If the Dealer ID is missing, please contact Customer Support. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
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When selecting your plan size, keep in mind that your employees are your hourly workforce. Supervisors (not paid hourly) and administrators are not included in this number. Your plan is month-to-month and can be changed at any time. Your login URL is going to become the “web address”...
5. Select... a. “Save & Add New” to add a new department. b. “Save & Continue” to add more rules and policies. c. “Save & Close” to move to the next step. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
ADD EMPLOYEES The number of employees you can add to your account is limited by the plan size you have chosen. Add employees in your uAttend account and assign to the departments you’ve created or add them later. Optionally change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend Portal, then “My Account”...
- it is GMT for the UK. 6. Set your Administrator Passcode a. This 5-digit code will be used to access administrator-only functions. If you ever lose it, it can be recovered by visiting your uAttend Account. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
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7. Clock setup is now complete! ACTIvATION vIA WIFI 1. Plug your clock into a power outlet. a. Follow the onscreen prompts to select your WiFi Network. b. Enter your password onscreen. c. The clock will check for any needed updates once the connection is established, to be sure you have the most up-to-date version of the clock...
Push down slightly to ensure the clock is securely fastened. 7. Optionally screw the time clock to the metal back plate with the included bracket screws at the bottom of the time clock. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
FINGERPRINT TEMPLATES uAttend’s unique biometric fingerprint time clock allows you to register employee fingerprints and transfer them between uAttend JR Series Time Clocks. REGISTERING FINGERPRINT TEMPLATES 1. Before registering finger templates, please ensure you have added the employee in your online uAttend account.
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Please try again or come back later to update. Below this message will be the options to Update Later or Please Try Again. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
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b. Time i. Time Zone – The Time Zone the clock is located in - it is GMT for the UK. ii. Time Format – 1. 12 hour – Standard 12-hour format with AM and PM settings. 2. 24 hr – Also known as Military time.
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LAN 1. The configuration for your LAN network will be displayed on this screen. 4. Support a. A screen will display showing the methods for requesting support. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
TROUBLESHOOTING See the following table for help with the error messages that you might encounter with your JR Series Time Clock. ERROR MESSAGE NOTES CANNOT CONNECT If clock is not currently plugged into any networking device or the networking device TO INTERNAL it is plugged into is not turned on or functioning.
9. Plug the time clock into a surge protector or uninterruptible power supply (UPS). If a surge protector is not used and there is a power surge, your warranty may be voided. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
JR RANGE TECHNICAL SPECIFICATION Features • PIN authentication • Fingerprint authentication • RFID badge/key fob authentication • Break and Lunch Clocking • Department Transfers • Job Tracking • Off-line Clocking • LAN/WIFI Specifications • Dimensions - W 7-1/2”, H 5”, D 1-1/4” •...
In the Advanced Settings section, you can view the device’s MAC address, toggle between DHCP and Static IP mode to configure the IP address, subnet mask, gateway, and DNS servers used by the device. QUESTIONS? Call 01761 410084 or Email support@chronologic.co.uk...
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Troubleshooting Network not Available - WiFi Only • Make sure the entered SSID is correct. • Make sure the network is broadcasting on 2.4G. The device is not compatible with • Make sure the network is using WEP, WPA, or WPA2 security encryption. Cannot Connect to Internal Network •...
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