INTRODUCTION Setting up your uAttend JR2000 requires connecting your clocking machine to the cloud portal . First, we’ll set up the cloud, then the time clocking machine . Once you’ve completed the following FIVE easy steps, your employees can start clocking in! 1.
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Here are some helpful tips to make the setup as smooth as possible. Your Dealer ID will be found on the back of your Quick Start Guide . If the Dealer ID is missing, please contact Customer Support . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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When selecting your plan size, keep in mind that your employees are your hourly workforce . Supervisors and administrators are not included in this number . Your plan is month-to-month and can be changed at any time . Your login URL is going to become the “web address” for your company’s uAttend account .
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. “Save & Add New” to add a new department . b . “Save & Continue” to add more rules and policies . c . “Save & Close” to move to the next step . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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ADD EMPLOYEES The number of employees you can add to your account is limited by the plan size you have chosen . Add and assign employees to your departments within your account . Change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend account, then selecting “My Account”...
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Authentication Code, emailed to your uAttend Account administrator’s email address a . This helps keep your account secure by preventing additional clocks from being added to your account without your permission . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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4. Confirm that your account information is correct 5. Select a time zone based on the location of the clock 6. Set your Administrator Passcode a . This 5-digit code will be used to access administrator-only functions . If you ever lose it, it can be recovered by visiting your uAttend Account .
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. This 5-digit code will be used to access administrator-only functions . If you ever lose it, it can be recovered by visiting your uAttend Account . 7. Clock setup is now complete! QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
WALL MOUNT Everything you need to mount your clocking machine to the wall is included in your purchase: metal back plate, LAN cord, power adapter, four drywall anchors, four screws, and two small bracket screws . You will need your own Phillips-head screwdriver .
. 5. Select a finger, and follow the prompts onscreen . 6 . Repeat steps 1-5 for every employee that will need to use this clock . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
ADMINISTRATOR MENU OPTIONS The Administrator menu can be accessed with the Administrator PIN you chose during device setup . It can be found in your clock details at Settings > Clocking Management in your online account . Here are the different settings and tools within the Administrator menu: 1.
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. Enter the current Admin PIN to verify authorisation, then tap next . ii . Enter the new PIN for the clocking machine, hide the onscreen keyboard, and tap next . iii. A confirmation screen should be displayed. QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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f. Device ID The number used to identify the clock in the uAttend portal . g. Upload Database This will send your database to Workwell Technologies for diagnostic purposes . 3. Network a. Network Connection: i . WiFi 1 . Scroll the list of available networks to locate your network’s...
If a clock is placed into a functioning network, is set to use DHCP, but gets no FROM DHCP responses when attempting to contact a DHCP server during the Discover process SERVICE of DHCP . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
uAttend DEVICE LIMITED WARRANTY Please visit our website at www .uattend .co .uk for full details of the Warranty covering all uAttend Devices which may now or in the future be connected to your uAttend Account Clock .
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT OPEN THE CLOCKING MACHINE . NO USER SERVICEABLE PARTS ARE INSIDE . REPAIRS SHOULD BE COMPLETED BY AUTHORISED SERVICE PERSONNEL ONLY . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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JR RANGE TECHNICAL SPEC FEATURES • PIN authentication • Fingerprint authentication • RFID badge/key fob authentication • Break and Lunch Clocking • Department Transfers • Job Tracking • Off-line Clocking • LAN/WIFI SPECIFICATIONS • Dimensions - W 7-1/2”, H 5”, D 1-1/4” •...
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. 5 . Press the Next button . If your network does not appear on the list (hidden network), tap the Add Network button to manually enter the network information . QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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WiFi - continued 6 . Enter the SSID for the Network Name . 7 . Tap the Next button . 8 . Select the Security type used on your network (This information can be provided by your network administrator) . 9 .
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Make sure the network is configured to use DHCP to assign connected devices an IP address . • Make sure the network is not blocking access . • Assign and configure a static IP address. QUESTIONS? Call 01761 410084 or email support@chronologic .co .uk...
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TROUBLESHOOTING - continued Cannot Locate uAttend Server Using DNS • Make sure the network is configured with a DNS server. • Try configuring the DNS server to use google DNS instead of the default for the network . • Try configuring the device to use google DNS instead of the default for the network .
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