Hearthland HCFDR23C User Instructions page 29

Concern Potential cause
Door(s) will not close. ●Refrigerator is not level. It rocks on
the floor when moved slightly.
● An object has fallen from the bas-
kets blocking the door from closing.
Drawers are difficult to ●Food is touching shelf on top of
move. drawer.
●Drawer is overloaded.
Concern Potential cause
Compressor does not run ●Cooling system is turned off.
● Refrigerator is in defrost cycle.
● Plug at wall outlet is disconnected.
● House fuse is blown or a tripped
circuit breaker.
●Power outage
● Electronic control system keeps the
refrigerator at a constant temperature.
Refrigerator runs to much ●Room or outside weather is hot.
or to long. ●Refrigerator has recently been dis-
connected for a period of time.
●Automatic ice maker is operating.
●Doors are opened too frequently or
too long.
●Refrigerator/freezer door may be
slightly open.
●Freezer control is set too cold (con-
trol found on side of left hand door).
●Fresh food/freezer gasket is dirty,
worn, cracked, or poorly fitted.
●This model is provided with a high-ef-
ficiency, variable-speed compressor.
Digital temperature dis- ●Electronic control system has detect-
plays are flashing. ed a performance problem.
Concern Potential cause
Freezer temperature too ●Fast Freeze function is activated.
cold. Refrigerator tem- ●Freezer control is set too cold.
perature is satisfactory.
●Ice maker is on.
●Fast Ice function is activated.
Refrigerator temperature ●Refrigerator control is set too cold.
too cold. Freezer tem-
perature is satisfactory.
Food stored in drawers ●Refrigerator control is set too cold.
freezes.
Food stored in Cool Zone ●Cool Zone temperature control is set
freezes too cold.
SOLUTIONS TO COMMON PROBLEMS
Opening/Closing of Doors/Drawers
Common solution
● Ensure floor is level and solid, and can adequately support the refrigerator.
Contact a carpenter to correct a sagging or sloping floor.
● Check for ice or food items blocking drawer.
●Keep less food in drawer.
●Remove or redistribute food.
Refrigerator Operations
Common solution
● Turn cooling system On. See Controls Section for location of cooling system
On/Off button.
● This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
● Ensure plug is tightly pushed into outlet.
● Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker.
● Check house lights. Call local Electric Company.
● This is normal. Refrigerator goes on and off to keep temperature constant.
●It's normal for the refrigerator to work longer under these conditions.
●It takes 8-12 hours for the refrigerator to cool down completely.
●Ice maker operation causes refrigerator to run slightly more.
●Warm air entering the refrigerator causes it to run more. Open doors less often.
●Ensure refrigerator is level. Keep food and containers from blocking door. See
Concern section, Opening/Closing of Doors/ Drawers.
●Set freezer control to warmer setting until refrigerator temperature is satisfacto-
ry. Allow 24 hours for temperature to stabilize.
●Clean or change gasket. Leaks in door seal will cause refrigerator to run longer
in order to maintain desired temperatures.
●It is normal for the compressor to run for long periods of time, instead of starting
and stopping frequently.
● Call your service representative, who can interpret any messages or number
codes flashing on the digital displays.
Temperatures are to Cold
Common solution
●Deactivate Fast Freeze function.
●Set freezer control to a warmer setting. Allow 24 hours for temperature to
stabilize.
●It is normal for the freezer compartment to over cool while automatic ice maker
is on.
●Deactivate Fast Ice function.
●Set refrigerator control to a warmer setting. Allow 24 hours for temperature to
stabilize.
●See solution above.
●Adjust Cool Zone temperature control to a warmer setting. Meat should be
stored at a temperature just below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the moisture content of meat.
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