RCA Roku TV RTRQ5023-CA User Manual page 16

commercial or industrial purposes; service calls resulting in customer education, etc.
5. The defective product should be mailed prepaid to:
Curtis International Ltd.
C/O Lotus International
Company
6880 Commerce Blvd.
Canton MI 48187
U.S.A.
For service assistance and product information, please call: 1-800-968-9853.
6. C.I. reserves the right to repair or replace the parts which have become defective.
TO OBTAIN REPAIRS UNDER THE TERMS OF THIS WARRANTY IF PURCHASED IN CANADA
How to get service:
• Call 1-800-968-9853. Please have your unit's date of purchase and model/serial number ready.
The model/serial number information can be found on the back of your unit.
• A representative will troubleshoot your problem over the phone.
• If it is that your unit requires service, the service location will be at the sole discretion of Curtis
based upon the Curtis Limited Warranty statement. determined
• You will bear the transportation cost to and from the Service Centre (Unless you have made other
arrangements with your dealer at the time of purchase whereby he undertakes this responsibility)
• At the sole discretion of Curtis, Televisions are either consumer carry-in to an Authorized Curtis
Service Centre or directly exchanged for a new or refurbished/remanufactured unit.
• Proof of purchase in the form of an original bill of sale or receipted invoice from an Authorized
Dealer which is evidence that the product is within the warranty period must be presented to
obtain warranty service.
To begin the warranty repair process, please note that you MUST obtain a return authorization
number prior to returning your product for warranty based support. This can be placed under the
1-800-968-9853 contact line.
Pour obtenir assistance et information appelez: 1-800-968-9853.
Curtis International Ltd.
Pour obtenir assistance et information appelez: 1-800-968-9853.
7045 BECKETT DRIVE, UNIT 15, MISSISSAUGA, ON, L5S 2A3 www.curtisint.com
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