Checking Status - Konftel 300IPx User Manual

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SET TINGS

CHECKING STATUS

The status menu can be used for troubleshooting. Only the administrator is able to
change these settings. See "Installation and Administration of Konftel 300IPx" for an
explanation of the settings.
Account 1
To check account settings for SIP account 1.
Select
> STATUS > ACCOUNT > ACCOUNT 1 (8,1,1).
This shows the status for:
- ACCOUNT NAME
- STATUS
- REGISTRAR
- USER
- USERNAME
- REALM
- PROXY
Account 2
To check account settings for SIP account 2.
Select
> STATUS > ACCOUNT > ACCOUNT 2 (8,1,2).
Shows the same information as the menu option above.
Transfer protocol
To check which protocol is used to transmit data packages over the network.
Select
> STATUS > ACCOUNT > TRANSPORT (8,1,3).
Current protocol is displayed.
Network
To check which protocol is used to transmit data packages over the network.
Select
> STATUS > NETWORK (8,2).
This shows the status for:
- DHCP
- IP ADDRESS
- HOSTNAME
- DOMAIN
- SUBNET MASK
- GATEWAY
- DNS 1
- DNS 2
- VLAN
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SET TINGS
NAT Traversal
To check whether address conversion is activated, which may be necessary if the phone is
behind a firewall.
Select
> STATUS > NAT TRAVERSAL. (8,3).
This shows the status for:
- STUN
- TURN
- ICE
Media
To check priorities of audio codecs and DTMF signalling.
Select
> STATUS > MEDIA (8,4).
This shows the status for:
- CODEC PRIORITY
- VAD
- DTMF SIGNALLING
- SECURE RTP
- SECURE SIGNALLING
Time
To check time servers and time zones.
Select
> STATUS > TIME (8,5).
This shows the status for:
- NTP
- NTP SERVER
- TIME ZONE
Device
To check the phone's serial number and software version.
Select
> STATUS > DEVICE (8,6).
This shows the status for:
- KONFTEL 300IPx (software version and date)
- SERIAL NUMBER
- MAC ADDRESS
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