Blue Sky Network ACH1000 User Manual

Blue Sky Network ACH1000 User Manual

Advanced control head
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ACH1000
Advanced Control Head
User Guide
Blue Sky Network, LLC
Email:
support@blueskynetwork.com
5353 Mission Center Rd, Suite 222
Website:
www.blueskynetwork.com
San Diego, CA 92108

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Summary of Contents for Blue Sky Network ACH1000

  • Page 1 ACH1000 Advanced Control Head User Guide Blue Sky Network, LLC Email: support@blueskynetwork.com 5353 Mission Center Rd, Suite 222 Website: www.blueskynetwork.com San Diego, CA 92108...
  • Page 2 Any operation. Any asset. Anywhere. ACH1000 Advanced Control Head User Guide v1.3 ACH1000 Advanced Control Head User Guide Version 1.3 Page 2 of 22 © 2021 Blue Sky Network, All Rights Reserved...
  • Page 3 ACH1000 Advanced Control Head User Guide v1.3 PAGE INTENTIONALLY LEFT BLANK Page 3 of 22 © 2021 Blue Sky Network, All Rights Reserved...
  • Page 4: Notice

    ACH1000 Advanced Control Head User Guide v1.3 NOTICE This guide is published and copyrighted by Blue Sky Network (BSN). All information and specifications in this document are subject to change without notice. Nothing in this document is intended to create additional or separate warranties or guarantees.
  • Page 5: Table Of Contents

    Using Speed Dial Functions ........................10 Menu Navigation .............................. 10 Quick Keys ............................... 10 Calling Blue Sky Network Customer Support (Toll Free) ............11 Using Standard Dial Functions ......................11 To The United States ............................11 To Other Countries ............................11 To Other Iridium Satellite Phones .........................
  • Page 6 Creating ACH1000 Profiles in SkyRouter ..................18 Locate the ACH1000 Profile Management Section ..................18 Customizing the Profile Set ..........................19 Assigning an ACH1000 Profile to a D1000 ..................21 TECHNICAL SUPPORT ................... 22 Page 6 of 22 © 2021 Blue Sky Network, All Rights Reserved...
  • Page 7: About This User Guide

    A laptop or similar device is required to program the ACH1000 locally. It can also be performed remotely via the SkyRouter asset management portal (see the SkyRouter help menu for more information). Page 7 of 22...
  • Page 8 1) Iridium satellite constellation 2) GPS satellite constellation 3) Single-channel antenna for both Iridium and GPS 4) Blue Sky Network Iridium terminals and control heads 5) The SkyRouter asset management portal Page 8 of 22 © 2021 Blue Sky Network, All Rights Reserved...
  • Page 9: Front Panel

    ACH1000 Advanced Control Head User Guide v1.3 FRONT PANEL A. Menu navigation button E. Clear button E. Power / OK Button B. LCD display screen F. Numerical keypad C. Quick position / Mayday alert button G. Customer support speed dial (*) D.
  • Page 10: Ach1000 Features & Capabilities

    Using Speed Dial Functions The combination of the ACH1000 and the D1000 or D1000C allows the user to easily pre-program up to 10 speed dial numbers. Each number can be given a name, such as “Dispatch,” for a more intuitive display to the pilot.
  • Page 11: Calling Blue Sky Network Customer Support (Toll Free)

    Using Standard Dial Functions The ACH1000 allows for normal dial pad dialing to anywhere in the world, from anywhere in the world. 1) Select the ‘PHONE’ option in the Main Menu. Press the right menu navigation button to view the ‘PHONE’...
  • Page 12: Receiving A Call

    Dial the International Direct Dial (IDD) access code for the US and the MSISDN when originating a call from a landline phone in the US and terminating to an Iridium satellite phone (e.g., an ACH1000 or D- series product). This format is used no matter the location of the satellite phone.
  • Page 13: Using 'Call In Process' Functions

    ACH1000 Advanced Control Head User Guide v1.3 Using ‘Call in Process’ Functions When a call is in process, there are several options that are available, including Quick Position/Mayday Alerts, Volume Adjustments, and a Disconnect Call button. VOLUME ADJUSTMENTS Press the up or down menu navigation buttons at any time to adjust the volume of the signal that is being transmitted to the headset.
  • Page 14: Using Short Code Functions

    There are two methods that can be used to send Short Code messages: menu navigation and quick keys. MENU NAVIGATION Use this method to see the complete list of available Short Codes currently configured on your ACH1000. 1) Navigate to the ‘Messages’ option from the Main Menu. Press the right menu navigation button.
  • Page 15: Handling Incoming Messages

    ACH1000 Advanced Control Head User Guide v1.3 Handling Incoming Messages When there is an unread message, the LCD > PHONE screen will display a blinking cursor over the colon (:) in the Iridium signal strength indicator. If an MESSAGES optional LED indicator light is installed, it will remain a solid color.
  • Page 16: Using The Flight Plan Option

    A Flight Plan containing data such as ETE, People on Board, Fuel, Cruising Altitude, and Departure Time can be sent from the ACH1000 to the SkyRouter portal. NOTE: This is not a formal filing of a flight plan and should be used for informational purposes only.
  • Page 17: Using Quick Position / Mayday Alert

    LCD screen. Use the up or down menu navigation buttons to adjust. EXTERNAL The brightness of the ACH1000 LCD screen can be controlled by an outside power source. To enable this feature, set the brightness level to ‘Dimmer’ BRIGHTNESS and ensure the proper installation procedure is used.
  • Page 18: Creating Ach1000 Profiles In Skyrouter

    ACH1000 Advanced Control Head User Guide v1.3 Creating ACH1000 Profiles in SkyRouter You are able to customize aspects of an ACH1000 profile using your SkyRouter asset management portal, including personal Speed Dial, Short Code, and Flight Plan options. LOCATE THE ACH1000 PROFILE MANAGEMENT SECTION After signing in to the SkyRouter portal, you will automatically be directed to the Map screen.
  • Page 19: Customizing The Profile Set

    ACH1000 Advanced Control Head User Guide v1.3 CUSTOMIZING THE PROFILE SET For the following settings, tick the ‘Enable Feature’ box to turn the capability on or off. Remember to press the ‘Save’ button at the bottom of the screen to apply any changes.
  • Page 20 Any operation. Any asset. Anywhere. ACH1000 Advanced Control Head User Guide v1.3 Tick the boxes in the Phone Settings section if you would like to enable standard free dial and speed dial features. In the 10 number fields, enter the display name and phone number that you would like to save.
  • Page 21: Assigning An Ach1000 Profile To A D1000

    ACH1000 Advanced Control Head User Guide v1.3 Assigning an ACH1000 Profile to a D1000 Under the Manage screen, select Device Profiles and then click the Device Profile Assignments tab. Locate the desired asset from the list and click the icon next to its name. Then, use the drop-down menu to select the profile set that you would like to assign to the asset.
  • Page 22: Technical Support

    ACH1000 Advanced Control Head User Guide v1.3 TECHNICAL SUPPORT Blue Sky Network is committed to providing the highest level of service and support. If you have any questions or concerns, please feel free to contact us by email or phone; contact information is available at the bottom of this page.

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