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ComCenter II
User Guide
BLUE SKY NETWORK, LLC
5353 Mission Center Rd. #222
San Diego, CA 92108, USA

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Summary of Contents for Blue Sky Network ComCenter II

  • Page 1 ComCenter II User Guide BLUE SKY NETWORK, LLC 5353 Mission Center Rd. #222 San Diego, CA 92108, USA...
  • Page 2 Any operation. Any asset. Anywhere. ComCenter II User Guide v1.3 ComCenter II User Guide Version 1.3 Part Number: ASE-MC08 Page 2 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 3: Notice

    ComCenter II User Guide v1.3 NOTICE This guide is published and copyrighted by Blue Sky Network (BSN). All information and specifications in this document are subject to change without notice. Nothing in this document is intended to create additional or separate warranties or guarantees.
  • Page 4: Table Of Contents

    COMMON WIRE CONNECTIONS ................13 Attach External Antenna .................... 13 Attach Power Input Jack ..................... 13 CONNECTING TO YOUR COMPUTER OR NETWORK VIA ETHERNET (RJ - 45) ..........................14 Page 4 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 5 POTS/RJ-11 Voice Connection ..................17 Privacy Handset Voice Connection ................17 Accessing System Settings ..................18 Accessing ComCenter II Settings (RJ-11 & Privacy Intelligent Handset) ......18 GENERAL USE – VOICE CALLS ................20 Placing a Call with POTS/RJ -11 ..................20 Answering a Call with POTS/RJ -11 ................
  • Page 6 Status & Error Tones (RJ-11/POTS interface only) ............28 PRODUCT WARRANTY ................... 29 Product Terms and Conditions ..................29 Warranty Disclaimer/Limitation of Liability ..............29 DECLARATION OF CONFORMITY ................ 31 TECHNICAL SUPPORT ................... 32 Page 6 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 7: Safety Information

    ComCenter II User Guide v1.3 SAFETY INFORMATION NOTE: Please read and understand this User Guide before installing your ComCenter II. Careless or incorrect installation can degrade performance, damage new and existing equipment, and incur unexpected network airtime charges. FAA Regulations This product is not FAA-approved and not intended for aircraft use.
  • Page 8: Driving

    To avoid interfering with blasting operations, turn your unit off when in a “blasting area” or in areas posted “Turn off two-way radio.” Obey all signs and instructions. Page 8 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 9: Potentially Explosive Atmosphere

    If using the ComCenter II with a PABX system, prevent unit damage by connecting to a PABX as either a central office (CO) or trunk line. Never connect the ComCenter II to a PABX as an extension, as damage to the PABX or ComCenter II may result.
  • Page 10: Product Overview

    ComCenter II User Guide v1.3 PRODUCT OVERVIEW The ComCenter II series enables indoor Iridium satellite connectivity for secure voice communication anywhere in the world. It also includes an Ethernet interface, providing IP- addressable network connectivity for global satellite data transfer & remote system control.
  • Page 11: Swivel Mounting (Optional Kit)

    (i.e., PIN code turned off). If the PIN code has not been turned off by your service provider, refer to Accessing ComCenter II Settings for a command to turn it off. For security reasons, the ComCenter II can only turn off the Iridium default PIN code.
  • Page 12: System Setup & Verification

    Any operation. Any asset. Anywhere. ComCenter II User Guide v1.3 SYSTEM SETUP & VERIFICATION Once installed, the ComCenter II can be easily configured and tailored to your application by accessing settings 1 of 3 ways: 1) POTS/RJ-11 via setup commands...
  • Page 13: Common Wire Connections

    Attach External Antenna The ComCenter II accepts a male TNC connector. Screw the antenna cable onto the ComCenter II and tighten securely. NOTE: Do not exceed cable lengths listed in the Troubleshooting section.
  • Page 14: Connecting To Your Computer Or Network Via Ethernet (Rj -45)

    Direct Mode (for single node or networks with fixed IP addresses ) This mode allows you to manually assign a fixed IP address to the ComCenter II. The ComCenter II default IP address is 192.168.1.100 but can be changed if needed. Direct mode is typically for advanced users who need to assign specific IP addresses to support their network configuration.
  • Page 15: Changing The Ethernet Connection Mode

    Changing the Ethernet Connection Mode Via the Panel Button Initial press of the panel button will display the current mode by blinking all 4 status LEDs on the ComCenter II to indicate the mode setting. 1 Blink = Direct (ComCenter uses fixed IP address 192.168.1.100)
  • Page 16: Via Pots/Rj-11

    *994 blinks the status LEDs and gives audible beeps according to mode setting. Via the Embedded Webpage Accessing the embedded webpage in the ComCenter II may not be possible unless the default DHCP Client mode is compatible with your specific network. Once you access the ComCenter II webpage, the mode can be changed by clicking on the ‘Configure’...
  • Page 17: Testing Your Setup

    ComCenter II User Guide v1.3 Testing Your Setup After installing and applying power, the ComCenter II visual and audible indicators let you know overall system status and health. Checking Signal Strength & Satellite Visibility With proper antenna installation and visibility to the Iridium constellation, the ComCenter II GREEN satellite indicator will be illuminated and solid (i.e., not blinking).
  • Page 18: Accessing System Settings

    The embedded webpage provides simple selection and dialog boxes for easy setting changes. Both the POTS/RJ-11 and Privacy Handset interfaces provide numeric commands to change settings as shown in the table on the next page. Accessing ComCenter II Settings (RJ-11 & Privacy Intelligent Handset) OPTION SEQUENCE...
  • Page 19 Unlocks SIM by turning the default Iridium PIN code off. The ComCenter II requires the PIN be turned off to access the satellites. Restore Defaults Restores default settings. Page 19 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 20: General Use - Voice Calls

    Iridium ISU call: 0118816 (8-digit phone number) (# to send) • Answering a Call with POTS/RJ-11 A POTS/RJ-11 phone connected to the ComCenter II will automatically ring when an incoming call is pending. Simply take it off-hook to answer. Placing a Call with Privacy Handset Remove the Privacy Handset from the hang-up cup and listen for the dial tone.
  • Page 21: Special Features

    POTS/RJ-11 Port This port provides a versatile satellite link to the standard equipment mentioned in this document. RJ-11-connected equipment can be located more than a mile away from the ComCenter II, solving antenna location problems and minimizing costly antenna runs.
  • Page 22: Embedded Webpage

    ComCenter II User Guide v1.3 Embedded Webpage As an extension of the Ethernet port, the ComCenter II provides unique and powerful features via its internal embedded webpages. Pertinent information including system IMEI, firmware versions, and current system status, is displayed in the header of all webpages.
  • Page 23 USA 911 - [On | Off] Allows 911 calls in the United States. See here for more information. • Status Log – Updates list of signal strength and other system status information every 15 • seconds. Page 23 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 24: Privacy Handset Port

    ComCenter II has built-in, highly visible LED status indicators that provide system status and alerts. Wide Operating Power The ComCenter II operates over a wide range of DC input (10 VDC to 36 VDC). Both AC/DC and vehicle DC adapters are included.
  • Page 25: Specifications

    • Weight: 2.0 lbs. (0.9 kg) • Mounting: Wall Mount • ENVIRONMENTAL SPECIFICATIONS Operating temperature range: -30⁰C to +60⁰C • Exposure: Indoor, protected location per IEC 60945 • Page 25 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 26: Troubleshooting

    15 feet LMR-240 22 feet LMR-400 43 feet LMR-600 66 feet LMR-900 97 feet LMR-1200 129 feet For longer distances up to 345 feet, see active antenna AD511-2. Page 26 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 27: Installation & Startup Troubleshooting

    Antenna cable length is Confirm the cable length has exceeded or there are too not been exceeded or eliminate many splices in the cable run. unnecessary cable splices. Page 27 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 28: Status & Error Tones (Rj-11/Pots Interface Only)

    Alert tone + 3 beeps Registration denied ALERT TONE + BEEP COUNT Alert tone + 4 beeps Bad SIM card ALERT TONE + BEEP COUNT Alert tone + 4 beeps Page 28 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 29: Product Warranty

    Quotation. Product Terms and Conditions Blue Sky Network, LLC (“Blue Sky”) warrants that the Products it manufactured shall be free from defects in materials and workmanship. This warranty (i) shall apply to Customer (as named in the Quotation) only and no other and (ii) shall not apply to any Product which is not stored, handled, installed, or used in strict accordance with Blue Sky’s specifications and instruction manuals, or...
  • Page 30 BREACH; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS CONTRACT SETS FORTH SPECIFIC LEGAL RIGHTS AND CUSTOMER MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Page 30 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 31: Declaration Of Conformity

    ComCenter II User Guide v1.3 DECLARATION OF CONFORMITY Page 31 of 32 © 2022 Blue Sky Network, All Rights Reserved...
  • Page 32: Technical Support

    ComCenter II User Guide v1.3 TECHNICAL SUPPORT Blue Sky Network is committed to providing the highest level of service and support. If you have any questions or concerns, please feel free to contact us by email or phone; contact information is available at the bottom of this page.

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