Help - LENCO Alecto HeeHee User Manual

Can't connect to HeeHee ?
• Is HeeHee turned on?
Press and hold the power button on the frontside of HeeHee for five seconds to turn the
power on. If HeeHee is almost out of battery, you'll see a red light, please charge it using the provided
charging cable. If the light won't turn on, the battery is completely empty. You first need to charge the
HeeHee before you can use it.
• Are you close enough to HeeHee?
Make sure you are within 10 meters (without any obstacles) from HeeHee to connect with Bluetooth.
• Is HeeHee connected to another smartphone?
HeeHee can only be connected to one smartphone at a time. Disconnect HeeHee from the
paired smartphone and try again.
• Is your smartphone connected to other Bluetooth devices?
Please make sure that your smartphone is not connected to any other device via Bluetooth.
Even in case you were able to pair HeeHee to your smartphone while being connected to
another Bluetooth device, HeeHee may not function properly. Please disconnect all Bluetooth
devices before pairing with HeeHee.
• Are you near a microwave or other equipment that emits electromagnetic waves?
Please use HeeHee away from equipment that emits electromagnetic waves.
"HeeHee" doesn't show up on my smartphone Bluetooth device selection screen.
• Please try the following:
- Open "Settings" on you smartphone. Disable Bluetooth and then try turning it on again.
- Turn off the HeeHee device and try returning it on again.
Cannot operate APP even though smartphone and HeeHee device are properly paired.
• Is your smartphone paired with any Bluetooth device other that HeeHee?
Even in case you were able to pair HeeHee to your smartphone while being connected to
another Bluetooth device, HeeHee may not function properly. Please disconnect all Bluetooth
devices before pairing with HeeHee.
HeeHee can't be turned on.
• Press and hold the power button for 5 seconds.
Press and hold the power button at the backside of HeeHee for five seconds to turn on the
power.
• Is HeeHee fully charged?
- Please fully charge HeeHee using the provided charging cable.
- HeeHee may be broken. Please contact Alecto customer service:

Help

info@alecto.com
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