1. Manuals
  2. Brands
  3. Summit Manuals
  4. Modem
  5. OptConnect
  6. Complete manual

Summit OptConnect Complete Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
MANAGED WIRELESS SOLUTIONS
COMPLETE
C O NN EC T GUI DE

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the OptConnect and is the answer not in the manual?

Questions and answers

Related Manuals for Summit OptConnect

Summary of Contents for Summit OptConnect

  • Page 1 MANAGED WIRELESS SOLUTIONS COMPLETE C O NN EC T GUI DE...
  • Page 2 Thank you for choosing OptConnect for your wireless communication needs. Should you need help installing your new OptConnect Wireless modem, we offer free technical support 24 hours a day, 7 days a week, 365 days a year. To talk to one of our connectivity experts, call the Customer Care Center at 877-678-3343 ext.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Package Contents / Device Details Set up Instructions ATM Programming Simple Router Nautilus Hyosung ATMs Hantle / Genmega ATMs Triton ATMs Payment Gateway Payment Gateway Programming is only recommended for use with ATMs that are not upgraded or capable of using TLS 1.2 security. If your ATM is TLS 1.2 complaint, you should use ROUTER Programming, as the ROUTER programming will provide a higher level of security for your ATM.

  • Page 4: Package Contents / Device Details

    Damage resulting from use with any other power supply voids warranty If any of these items are missing or damaged, please contact the OptConnect Customer Care Center at 877-678-3343 ext. 3. P AC KAGE CONTENTS...
  • Page 5 The cell on light is located next to the signal strength in place of the cell mode lights. The cell on light will be solid or blinking once the unit is connected to a cellular network. If this light does not illuminate, please contact OptConnect Customer Care at 877-678-3343 ext. 3.

  • Page 6: Set Up Instructions

    SE T UP INSTRUCTI O NS TWIST AND LOCK POWER SUPPLY INTO PLACE, SECURELY ATTACH ANTENNAS * Always connect both antenna leads or dual 4G antennas. INSERT PHONE LINE/ETHERNET CABLE * CAT 5e or higher Patch Cable can be up to 300’ from your device. SET U P INSTRU C TIONS...
  • Page 7 (such as a Kiosk, Smart-Safe, Digital Sign, etc.) to communicate through the internet connection provided by the OptConnect unit. If specific routing rules are required, please call the OptConnect Customer Care Center at 877-678-3343 ext. 3. SE T UP I N STRUCT IONS...

  • Page 8: Atm Programming

    OptConnect as a Router: This is OptConnect’s preferred and strongly recommended programming method and is the most secure way of routing traffic. In Router mode, the OptConnect unit simply directs traffic from attached equipment to a remote host. The attached equipment is programmed with the required routing settings, performs the SSL/TLS encryption and decryption, and passes transactional data through the cellular network provided by the OptConnect unit to the remote host.

  • Page 9: Nautilus Hyosung Atms

    NAUTILUS HYOSUNG ATMS ROUTER ***ATM IS PERFORMING SSL/TLS ENCRYPTION*** Customer Setup > Select Processor > Communication > Select TCP/IP -1(X) Cancel to Return- TCP/IP Type: PROCESSOR TCP /IP TYP E Cardtronics Visa Framed Columbus Data Standard Data Stream (ASAI) Visa Framed DNA (Money Tree) Standard Visa Framed...
  • Page 10 NAUTILUS HYOSUNG ATMS ROUTER System Setup > Terminal IP > DHCP: Disabled* *If your ATM will not be setup for RMS RECEIVE, you can use DHCP IP Address: 192.168.1.91 ENABLED Subnet Mask: 255.255.255.0 Gateway: 192.168.1.90 DNS: 8.8.8.8 or 8.8.4.4 -2(X) Cancel to Return- Host Setup >...
  • Page 11 You are now ready to initialize your ATM. Once booted, perform a balance inquiry. If this transaction fails, verify your programming as outlined in the previous steps. If programming is correct, please call the OptConnect Customer Care Center at 877-678- 3343 ext. 3 for assistance. NAUT ILUS HYOSUNG ATMS...

  • Page 12: Hantle/Genmega Atms

    HANTLE/GENMEGA ATMS ROUTER ***ATM IS FACILITATING SSL/TLS ENCRYPTION*** Customer Setup > Change Processor > Communication Type: SSL Pass Through * For PAI = SSL Length with ETX SSL > Version: TLS 1.2 Certification: Disabled -1(x) Cancel to Return- **Standard 3 Option > Comm Header: Enable **Please verify with processor if Status Monitoring: Enable...
  • Page 13 You are now ready to initialize your ATM. Once booted, perform a balance inquiry. If this transaction fails, verify your programming as outlined in the previous steps. If programming is correct, please call the OptConnect Customer Care Center at 877-678-3343 ext. 3 for assistance.

  • Page 14: Triton Atms

    TRITON ATMS ROUTER ***ATM IS FACILITATING SSL/TLS ENCRYPTION*** 6. Configure Terminal > 6. Communication > 8. Communication Protocol: TCPIP -Select Enter to save changes- 6. Configure Terminal > 6. Communication > 9. Communication Message Format PROCESSOR ME SSAGE F ORMAT Cardtronics TDL TCP/IP NO CRC Columbus Data...
  • Page 15 TRITON ATMS ROUTER 6. Configure Terminal > 6. Communication > Important: SSL must be F4. SSL Enable: Check** checked before entering the host URL Name. ** Check tsocketx.ocx version. Must be TLS 1.2 Compliant 8. Terminal Status > 4 Configuration Summary tsocketx.ocx file must be 3.x.x.2 or higher Lower version requires ATM software update -Select Enter to save changes-...
  • Page 16 You are now ready to initialize your ATM. Once booted, perform a balance inquiry. If this transaction fails, verify your programming as outlined in the previous steps. If programming is correct, please call the OptConnect Customer Care Center at 877-678- 3343 ext. 3 for assistance. 1 4 .

  • Page 17: Payment Gateway

    If your ATM menus appear differently than described in this guide, please call the OptConnect Customer Care Center at 877- 678-3343 ext. 3. * Payment Gateway cannot be used with Optconnect mylo, neo, neo2 or solo routers SET ATM COMMUNICATION TYPE: TCP/IP Customer Setup >...
  • Page 18 NAUTILUS HYOSUNG ATMS PAYMENT GATEWAY SSL: Disabled -2(x) Cancel to Return- Customer Setup> *Please verify with processor *Standard 3 Options > if set up on STD1 or STD3 Status Monitoring: Enable Comm Header: Enable Comm ID: (refer to page 25) CRC EN/Disable: Disable -2(x) Cancel to Return- Wireless TCP/IP communication requires defining two different...
  • Page 19 If this transaction fails, verify your setup in the previous steps. If you are still unable to perform a successful balance inquiry, call the OptConnect Customer Care Center at 877-678-3343 ext. 3 for assistance. N A UTILU S HY OSUNG ATMS...

  • Page 20: Hantle/Genmega Atms

    ATM’s Operator Menu using your master password. If your ATM menus appear differently than described in this guide please call the OptConnect Customer Care Center at 877- THEN PRESS ENTER 678-3343 ext. 3 for further assistance. SET ATM COMMUNICATION TYPE: TCP/IP Customer Setup >...
  • Page 21 HANTLE/GENMEGA ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE: TCP/IP (cont.) *Standard 3 Option > *Please verify with processor Comm Header: Enable if set up on STD1 or STD3 Status Monitoring: Enable Use 12 Sequence Number: Disabled Use TCP/IP CRC: Disabled -3(x) Cancel to Return- DEFINE TCP/IP PARAMETERS FOR ATM System Setup >...
  • Page 22 If this transaction fails, verify your setup in the previous steps. If you are unable to perform a successful balance inquiry, call the OptConnect Customer Care Center at 877-678-3343 ext. 3 for assistance. 2 0 .

  • Page 23: Triton Atms

    ATM’s Operator Menu using your master password. If your ATM menus appear differently than described in this guide please call the OptConnect Customer Care Center at 877- 678-3343 ext. 3 for further assistance. SET ATM COMMUNICATION TYPE: TCP/IP 6.
  • Page 24 TRITON ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE: TCP/IP (cont.) 6. Configure Terminal > 6.Communication > 9. Communication Message Format TCP / IP TYPE Cardtronics Columbus Data TDL TCP/IP No CRC Data Stream (ASAI) TDL TCP/IP No CRC DNA (Money Tree) TDL TCP/IP No CRC Elan/Genpass 1st ISO / First Data / Core Data...
  • Page 25 TRITON ATMS PAYMENT GATEWAY 6. Configure Terminal > 6.Communication > 1. Host IP Address: 192.168.1.90 SET ATM COMMUNICATION TYPE: TCP/IP (cont.) 6. Configure Terminal > 6.Communication > 2. Host IP Port: PROCESSOR H OST PORT 7004 Cardtronics 7006 Columbus Data Data Stream (ASAI) DNA (Money Tree) Elan/Genpass...
  • Page 26 Once in service, perform a balance inquiry. If this transaction fails, verify your setup in the previous steps. If you are unable to perform a successful balance inquiry, call OptConnect Customer Care at 877-678-3343 ext. 3 for assistance. 2 4 .

  • Page 27: Processor Phone #'S

    Numerical part of TID LNKATM If you require any configuration or routing changes, please contact the OptConnect Customer Care at 877-678-3343 ext. 3 for assistance. PROCESS O R PHO NE NU MBERS & R OUTING COM M ID S 25 .

  • Page 28: Troubleshooting

    If you are still experiencing problems, please contact the OptConnect Customer Care Team at 877.678.3343 ext. 3 for further assistance. IF YOUR DEVICE OR MACHINE IS UNABLE TO COMPLETE TRANSACTIONS 1.
  • Page 29 Allow at least 5 minutes for the wireless modem to reboot. If the Signal Strength lights do not stop flashing after 10 minutes, please call the OptConnect Customer Care Team at 877.678.3343 ext. 3 for further assistance. 3. Some sources of cellular interference can include: cooler or...

  • Page 30: Warranty Information

    OptConnect in a timely manner using the prepaid shipping label provided at time of warranty. Customer must return the faulty equipment to OptConnect within 20 days or they will be charged $300.00 for the non-return of the faulty equipment.

  • Page 31: Customer Care

    Customer satisfaction is Available to help whenever on the first call. our highest priority. you need us. Please contact the Customer Care Center at 877.678.3343 ext. 3 if you have any questions regarding your OptConnect Device. CUS TOMER CARE CENTER 29 .
  • Page 32 OptConnect Complete Connect Guide 2019...

Table of Contents