Table of Contents
Advertisement
Troubleshooting
Wireless LAN
Problem
Impossible to connect the
unit and a smartphone to
the wireless LAN.
The unit and and the
smartphone cannot be
paired.
SSID or password for the
wireless LAN router are
unknown.
I want my family to login
using the same login ID.
Impossible to operate from
the smartphone
Operation cannot be
accepted.
Push notification cannot be
reached.
Want to suspend the push
notification.
28
Things to check
-
-
-
-
-
-
-
Instructions
Refer to the instruction manual of the wireless LAN router
and turn on the power.
●
Make sure that the password is correct. If the password is
wrong, it cannot be connected to the wireless LAN.
●
While "WLAN" of the unit is blinking, it is under
communication preparing and cannot be connected to
the wireless LAN. Wait until it lights.
●
It cannot be connected to the wireless LAN if "
of the unit lights off.
●
If a microwave oven that uses the 2.4 GHz band or a
device that uses Bluetooth, etc. is used near, the
communication may be temporarily interrupted or delayed
due to the influence of radio waves.
●
If the above does not apply, turn off the smartphone and
wireless LAN router, wait for a while, and then turn it on again.
Connect a smartphone to the wireless router which is
●
targeted to be connected to the unit.
●
Pairing can be only set one by one.
Don't set pairing with multiple smartphones at the same time.
●
Make sure that the wireless LAN router is not stealth
mode / ANY key connection prohibited / SSID hidden.
Release stealth mode and pair it.
Refer to the instruction manual of the wireless LAN router
on how to release the stealth mode.
●
While "WLAN" of the unit is blinking, it is under
communication preparing and cannot be connected to
the wireless LAN. Wait until it lights.
●
Make sure that the wireless LAN feature is set as "Yes".
If it is set as "No", it cannot be connected to the wireless LAN.
●
Make sure that the password is correct. If the password is
wrong, it cannot be connected to the wireless LAN.
●
If the unit and the wireless LAN router are far apart, radio
waves may be weak.
●
Move the wireless LAN router near to the unit, or use a
relay device for the wireless LAN router.
●
If a microwave oven that uses the 2.4 GHz band or a
device that uses Bluetooth, etc. is used near, the
communication may be temporarily interrupted or delayed
due to the influence of radio waves.
●
The wireless LAN router, corresponding to both of 2.4 GHz
and 5 GHz, shall be connected to the 2.4 GHz SSID.
Use the wireless LAN router corresponding to IEEE802.11b,
IEEE802.11g, and IEEE802.11h (2.4 GHz only).
●
Refer to the instruction manual of the wireless LAN router.
The password may be described as "Encryption Key" or
"Security Key" etc. depending on the manufacturer or the
model of the wireless LAN router.
●
Only one person can login simultaneously with one login ID.
●
Immediately after the other user operates, the operation from
the smartphone is not accepted. Wait a while and try again.
Make sure that the smartphone is connected to the
●
wireless LAN or mobile phone lines.
●
If the unit is far from the wireless router, move the wireless
router closer to the unit.
●
While "WLAN" of the unit is blinking, wireless LAN
connection cannot be established because communication
is in progress. Wait until it lights up.
Wireless LAN connection is not possible when "
●
of the unit is off.
●
While "WLAN" of the unit is blinking, the push notification
cannot be reached because communication is in progress.
So, wait for a while.
●
Confirm that the notification of the dedicated application is
set by "Setting" of the smartphone.
●
Confirm that the notification is set by "Notification Setting"
of the dedicated application.
●
Change the notification without setting by
"Notification Setting" of the dedication application.
Page
-
"
-
-
-
-
"
-
-
Hide quick links:
Advertisement
Table of Contents
