Customer Service; Replacing The Lamp - Zanussi ZFC38402WA User Manual

Problem
The lamp does not work.
The compressor operates con-
tinually.
There is too much frost and
ice.
The temperature in the appli-
ance is too low/too high.

CUSTOMER SERVICE

If your appliance is still not working properly after
making the above checks, contact the nearest
Authorised Service Centre.
To obtain fast service, it is essential that when you
apply for it you specify the model and serial number
of your appliance which can be found either on the
48
Possible cause
The lamp is defective.
Temperature is set incorrectly.
Large quantities of food to be
frozen were inserted at the
same time.
The room temperature is too
high.
Food placed in the appliance
was too warm.
The lid is not closed properly.
The lid is not closed correctly
or the gasket is deformed/dirty.
The water drainage plug is not
correctly positioned.
Temperature is set incorrectly.
The temperature regulator is
not set correctly.
The lid is not closed correctly.
The products' temperature is
too high.
Many products are stored at
the same time.
The thickness of the frost is
greater than 4-5 mm.
The lid has been opened often.
Products to be frozen are
placed too closely to each oth-
er.
guarantee certificate or on the rating plate located
on the external right side of the appliance.

REPLACING THE LAMP

Solution
Refer to "Replacing the lamp".
Refer to "Operation" chapter.
Wait a few hours and then
check the temperature again.
Refer to climate class chart on
the rating plate.
Allow food to cool to room
temperature before storing.
Check if the lid closes well and
the gaskets are undamaged
and clean.
Refer to "Opening and closing
the lid".
Position the water drainage
plug in the correct way.
Refer to "Operation" chapter.
Set a higher/lower tempera-
ture.
Refer to "Opening and closing
the lid".
Let the product temperature
decrease to room temperature
before storage.
Store less products at the
same time.
Defrost the appliance.
Open the lid only if necessary.
Make sure that there is cold air
circulation in the appliance.
The appliance is equipped with a
longlife LED interior light.