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ClearOne AP10 Installation And Operation Manual

Clearone communications installation & operation manual telephone interface ap10
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AP10 Telephone Interface
Installation & Operation Manual

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  • Page 1 AP10 Telephone Interface Installation & Operation Manual...
  • Page 2 Communications, Inc. Printed in the United States of America. ClearOne Communications reserves specific privileges. Information in this document is subject to change without notice. AP10 Installation and Operation Manual ClearOne Part No. 800-150-201 June 2002 (Rev. 2.0) Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

  • Page 3: Table Of Contents

    AP10 Installation and Operation Manual Table of Contents CHAPTER 1: Introduction Features ..........1 Professional Services Group .
  • Page 4 Using the AP10 ........

  • Page 5: Chapter 1: Introduction

    Congratulations on purchasing the Audio Perfect uses advanced digital technology to maintain the highest possible audio quality. The AP10 is designed as an accessory to the AP800 (echo cancelling, audio processing, microphone mixing matrix) and enables the AP800 to connect to a standard telephone line.

  • Page 6: Professional Services Group

    E-mail: global@clearone.com Product registration Please register your AP10 online by visiting ClearOne Technical Support at www.clearone.com. When your product is properly registered, ClearOne Communications is better able to serve you should you require technical assistance. Registration information is also used to notify you of upgrades and new product information.

  • Page 7: Unpacking

    C. Receive LED. This bicolor LED indicates the audio level the room is receiving from the telephone line. D. On. The On button connects the AP10 to the telephone line (dependent upon DIP switch settings) and automatically adapts the hybrid to the line. The LED will illuminate green when the hybrid is in the On state.

  • Page 8: Rear View

    A. Power. The AC power cord input is a NEMA-type connector allowing 100–240VAC, 50/60Hz. B. G-Link In, Out. This RJ-45 connector is used to connect the AP10 to the AP800 for control. AP-Ware is capable of accessing and controlling a G-Link local area network (LAN) of up to eight AP800/AP400 units and 16 AP10 units.

  • Page 9: Before You Install

    50/60Hz, 15W. Telephone line requirements The AP10 model operates on a standard analog telephone line and connects to the telephone system with a standard RJ-11C modular jack. If you do not have an RJ-11C jack where you want to install your AP10, call your telephone company for installation.
  • Page 10 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

  • Page 11: Chapter 2: Installation

    Refer to the rear-panel drawing in Figure 2.2 on the following page. Each connector is numbered for easy identification. Place the unit in the rack and attach it securely. AP10 models are designed for installation in a standard 19-inch equipment rack.

  • Page 12: Creating A G-Link Network

    G-Link Terminator Figure 2.4. G-Link connection block diagram Wire the AP10 to the AP800 using the provided three-terminal Phoenix push-on connectors. These connectors are designed for easy wiring; simply insert the desired wire into the appropriate connector opening and tighten down the top screw.

  • Page 13: Assigning Device Id Numbers

    Once your physical G-Link network is established, you need to set up unique G-Link device ID numbers for each AP10 on the network. As shipped from the factory, all AP10 units default as binary address 0. Set device ID numbers for each AP10 unit at your site by manipulating front-panel DIP switches 9–12, selecting/deselecting...
  • Page 14 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

  • Page 15: Chapter 3: Configuration

    CHAPTER 3: Configuration DIP Switch Settings The AP10 has a variety of operational features configurable through DIP switch settings, including noise burst/auto-adapt, receive AGC control, auto-answer, auto- disconnect, call progression/loop, receive reduction, and hook-flash duration. Default settings (as shipped from the factory) are denoted by an asterisk “*”.

  • Page 16: Receive Agc

    The AGC feature is designed to keep soft and loud telephone participants at a consistent level. DIP Switch Auto-answer DIP switch 4 enables/disables auto-answer. When enabled, the AP10 will automatically answer incoming calls after one complete valid ring has been detected. DIP Switch Auto-disconnect DIP switch 5 enables/disables auto-disconnect.

  • Page 17: Receive Reduction

    Verify all components and all connections. Ensure that proper power is supplied to the AP10 and that the unit is off (indicated by the red Off LED). If the green On LED is lit, press the Off button [E].

  • Page 18: Auto-Adapt

    Once complete, the AP10 will be fully calibrated and ready for use. Press the Off button [E]. If the auto-disconnect feature is active, and the caller hangs up, the AP10 will disconnect upon sensing loop drop or call- progress tones, depending on the position of DIP switch 6.

  • Page 19: Chapter 4: Operation

    CHAPTER 4: Operation The AP10 has four basic functions: make a call, answer a call, disconnect a call, and mute. This chapter explains how to perform these functions with the AP10 unit and a telephone handset (optional) and with the Telco interface in AP-Ware. You can also use touch panels and custom control devices.

  • Page 20: Using The Telco Interface

    To make and disconnect a call Open AP-Ware and select the AP10 unit. Click the AP10 Telco button on the Flow Screen to open the Telco interface. Figure 4.2. Telco dialing interface Activate the telephone interface by clicking On or by beginning to dial.

  • Page 21: To Mute

    Auto-Answer. This button turns auto-answer on and off. If auto-answer is turned on, the AP10 answers the call after the first complete ring. If it is turned off, you will need to manually answer the call. You must have DIP switch 4 in the on (up) position.
  • Page 22 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

  • Page 23: Appendices

    APPENDICES Appendix A: Specifications Dimensions (LxDxH) 17.25" x 10.25" x 1.75" 43.8 x 26 x 4.5 cm Weight 7.5 lb/3.4 kg dry 12.6 lb/5.7 kg shipping Operating Temperature 32–100° F 0–38° C Humidity 0% to 80%, non-condensing Power Input Range Auto-adjusting 100–240VAC;...

  • Page 24: Appendix B: Pinouts

    Figure B.1. Remote Port Appendices Appendix B: Pinouts Remote connector pinout Description Remote On* Remote Off* Switch/Indicator Common Unbalanced Transmit Audio Input (0dBu nominal) Unbalanced Receive Audio Input (0dBu nominal) Audio Common On indication** Off indication** Switch Indicator Common Transmit Presence Indicator** Receive Presence Indicator** Switch Indicator Common Audio Common...

  • Page 25: Line Connector Pinout

    To pin 5 of LINE Appendix C: Serial Commands The AP10 accepts serial commands via the AP800’s serial port; the commands are passed to the unit through the G-Link network. The commands in this manual pertain only to the AP10. RS-232 serial port protocol is 9,600 (default), 19,200, or 38,400 baud;...

  • Page 26: Command Structure

    Example A command to enable auto-answer on the AP10 device “0” has the command line: #20 AA 1 1. In this command line, 2=AP10, 0=unit 0, AA=command, 1=Telco channel 1, 1=on state. If a command calls for a “null” value, leave a blank in the command line.
  • Page 27 DTMF tones can be generated through the AP10. This capability remains active after a call is placed, so tones can be issued for use with voice mail and pagers. If the AP10 is not connected when this command is issued, the unit will connect to the line first, then dial the tone(s).
  • Page 28 Appendices Return values: DIAL returns the dialed string of numbers. The string is returned after the command has been completed (i.e. dialed all the touch tones). Example: The following command dials the number (801) 975-7200. A 9 and a pause is generated to get an outside line on a PBX. The number is to be dialed on device #20.
  • Page 29 Command form: DEVICE LVL <CH> Explanation: <CH> is which parameter to be measured. CH=RXIN Parameter for level from the telephone line CH=RXOUT Parameter for level from the AP10 CH=TXIN Parameter for level into the AP10 CH=TXOUT Parameter for level to the telephone line Return values: LVL will return the output level of the line channel in the same format as the command.
  • Page 30 Command form: DEVICE NULL Return Values: If the renull succeeded, the following is returned: DEVICE NULL RING When the AP10 receives a ring at the dialed-up location, the AP10 will respond: Device RING Controls and reports the connection status of the unit.
  • Page 31 TERLE This command reports back the telephone echo return loss enhancement (ERLE) for the AP10 in dB. This is a read-only parameter. Command form: DEVICE TERLE Return values: If the current TERLE level for the telephone canceller is 20dB, the following is returned out the serial port: DEVICE TERLE 20 This command returns the unique ID number of the unit.

  • Page 32: Appendix D: Warranty

    Appendices Appendix D: Warranty ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to: A. Repair or replace any defective part free of charge (except transportation charges) for a period of one year from the date of installation for the end- user, provided the owner returns the product to the Manufacturer at the address set forth below.
  • Page 33 Appendices ~ Appendix D: Warranty Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or property, inconvenience, or interruption in operation experienced by the end user due to a malfunction in the purchased product.

  • Page 34: Appendix E: Compliance

    Appendices Appendix E: Compliance FCC Part 15 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 35: Safety Information

    Appendices ~ Appendix E: Compliance If you experience problems with this equipment, contact ClearOne Communications, Inc., 1825 Research Way, Salt Lake City, Utah 84119, or by phone at (801) 975-7200 for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company might request that you remove the equipment from the network until the problem is resolved.

  • Page 36: Appendix F: Block Diagram

    Appendices ~ Appendix F: Block Diagram Appendix F: Block Diagram RS-485 G–LINK CNVRT Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

  • Page 37: Glossary

    “cancels” the echo. Four Wire Typically refers to audio in and out of a video codec. G-Link A high speed digital network bus used to link AP800, AP400, and AP10 units. Integrated Dialing The ability of a telephone hybrid to dial (generate touch tones) via an RS-232 serial connection.
  • Page 38 Glossary Matrix mixer A mixer that allows routing of any input or combination of inputs to an output or any combination of outputs. Omni-directional Microphone A microphone that picks up audio in a 360-degree pattern. Reverberation Audio in a room that bounces off a wall, ceiling, table or other objects and then is picked up by microphone.

  • Page 39: Index

    Index Index answer a call 15 AP-Ware 15, 16 AP10 3 connecting the unit 7 control 17 features 2 front-panel controls 3 operation 15 rear-panel connectors 4 auto-adapt 11, 13, 14 auto-answer 3, 11, 12, 15, 17, 23 auto-disconnect 11, 12, 15...
  • Page 40 Index telco echo cancellation 2, 19 Telco interface 15, 16 telco line 4 telco set 4 TERL 26 TERLE 27 tip and ring 4 transmit input 4, 8, 19 transmit LED 3, 9 transmit level 14, 25 version 27 white noise 11, 13 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760...

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