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e c h n o l o g i e S
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E X P A N D E D
T R O U B L E S H O O T I N G
G U I D E
TROUBLESHOOTING &
ERROR CODE GUIDE
FOR
TECH CONTROL VALVES
(1.5 INCH, 2 INCH, and 2 INCH QC)
F I L T E R S , S O F T E N E R S , C O N D I T I O N E R S
1.5 INCH TECH-EE SERIES CONTROL VALVE MODEL: WS1.5EE
2 INCH TECH-EE SERIES CONTROL VALVE MODEL: WS2EE
2 INCH QC TECH-EE SERIES CONTROL VALVE MODEL: WS2QCEE
SEPTEMBER 2012
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Summary of Contents for SWT TECH-EE Series
- Page 1 F I L T E R S , S O F T E N E R S , C O N D I T I O N E R S 1.5 INCH TECH-EE SERIES CONTROL VALVE MODEL: WS1.5EE 2 INCH TECH-EE SERIES CONTROL VALVE MODEL: WS2EE 2 INCH QC TECH-EE SERIES CONTROL VALVE MODEL: WS2QCEE SEPTEMBER 2012...
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Page 2: Troubleshooting
Page 2 Troubleshooting Problem Possible Cause Solution a. No power at electric outlet. a. Repair outlet or use working outlet. b. Control valve power adapter not plugged b. Plug power adapter into outlet or into outlet or power cord end not connect power cord end to PC board connected to PC board connection. - Page 3 Page 3 Troubleshooting (Continued) Problem Possible Cause Solution a. Replace drive gear or drive cap a. Broken drive gear or drive cap assembly. 6. Control valve does not assembly. regenerate automatically when the REGEN button is b. Broken piston rod. b.
- Page 4 Page 4 Troubleshooting (Continued) Problem Possible Cause Solution a. Check incoming water pressure a. Low water pressure. (water pressure must remain at a minimum of 25 psi). 10. Residual regenerant being b. Replace injector with correct size for the delivered to service. b.
- Page 5 Page 5 Troubleshooting (Continued) Problem Possible Cause Solution a. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two-pin connector on motor is connected to the two-pin connection on a. Motor not inserted fully to engage pinion, the PC board labeled MOTOR.
- Page 6 Page 6 Troubleshooting (Continued) Problem Possible Cause Solution a. Check motor connections. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston a. Motor failure during a regeneration. position, or disconnect power supply from PC board for 5 seconds and then reconnect.
- Page 7 Page 7 Troubleshooting (Continued) Problem Possible Cause Solution a. Open up MAV/ NHBP valve and check piston and seal/stack assembly for foreign material. Press NEXT and a. Foreign material is lodged in REGEN buttons for 3 seconds to 20. Err – 1007, Err – 107, MAV/ NHBP valve.
- Page 8 FORM TECH2-TROUBLE S A F E W A T E R T E C H N O L O G I E S , I N C . EFFECTIVE 9 9 6 B L U F F C I T Y B O U L E V A R D , E L G I N , 6 0 1 2 0...
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