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QubicaAMF 400288005 Installation Manual

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P/N: 400288005
REV. L, 09/21

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Summary of Contents for QubicaAMF 400288005

  • Page 1 P/N: 400288005 REV. L, 09/21...
  • Page 2 DOCUMENT UPDATES QubicaAMF reserves the right to revise and/or update this manual at any time without obligation to notify any person or entity of such revision. The document number, revision level, and date below indicate the edition of this manual.

  • Page 3: Table Of Contents

    SuperTouch console ........................23 3.3.1 Brief description ........................23 3.3.2 Exposure of the SuperTouch console to ultraviolet (UV) rays ..........23 3.3.3 SuperTouch Pair console ......................24 3.3.4 SuperTouch Lane console ......................28 CONSOLE PEDESTAL ASSEMBLY ..............33 P/N: 400288005; Rev: L, 09/21...
  • Page 4 T.40.008 – Standard Network Cables ......................68 LCOM LINE ..................... 69 LCOM wiring ............................ 69 Replacement of LCOM devices ......................69 Solving problems on the LCOM line ....................70 OVERHEAD MONITORS .................. 73 Preface ............................. 73 P/N: 400288005; Rev: L, 09/21...
  • Page 5 How to open a lane from a SuperTouch bowler terminal............. 112 14.3 How to upload programs or reinitialize the system ..............112 14.4 How to upload animations to the 4HD/5HD-CPU units ..............113 14.4.1 Upload Animations buttons brief description ............... 114 P/N: 400288005; Rev: L, 09/21...
  • Page 6 How to upload animations to the 4HD/5HD-CPU units ..............133 18.2.1 Upload Animations buttons brief description ............... 134 18.3 How to replace the 4HD/5HD-CPU unit ..................135 18.4 How to replace a SuperTouch console ..................137 P/N: 400288005; Rev: L, 09/21...

  • Page 7: Summary Of Changes

    121. • Revised T.90.263 par on page 121. • Revised T.90.250 par on page 122. • Added 15.4 How to install the card reader device on the console pedestal par on page 123. P/N: 400288005; Rev: L, 09/21...

  • Page 8: General Installation Notes

    All QubicaAMF ELECTRONIC products are specifically designed and engineered to be used inside a bowling center environment. QubicaAMF ELECTRONIC equipment has an OPERATING temperature range of 15° to 35° C (59° to 95° F) and an OPERATING humidity range of 10% to 80%.

  • Page 9: Hazards And Indicators

    If you are doing the installation while your bowling center is in use, do not allow bowling on the lanes where you are installing the system or on the lanes to either side of where you are working. • Wear safety glasses when drilling. P/N: 400288005; Rev: L, 09/21...

  • Page 10: Rj45 Connectors

    RJ45 CONNECTOR FOR RJ45 CONNECTOR FOR SOLID NETWORK CABLE PATCH NETWORK CABLE IMPORTANT NOTE: NEVER pull the network cables from the connector for any reason. Always pull the network cable from the cable itself. P/N: 400288005; Rev: L, 09/21...

  • Page 11: System Components

    Table T.20.083. The connection between the 4HD/5HD-HUB and the 4HD/5HD-CPU or the console are made with different cables depending on the distance between the units: P/N :400288005; Rev: L, 09/21...

  • Page 12: 5Hd-Hub Label Description

    Up to 50 m (up to 150 ft.): one AWG-24 Cat. 5e network cable; • More than 50 m (more than 150 ft.): one solid AWG-23 Cat. 6 cable. These cables are provided by QubicaAMF. 1.1.2 5HD-HUB label description The image above shows the label located on the side of the 5HD-HUB unit.

  • Page 13: 4Hd-Hub Label Description

    On the 288250025: Connection for Control I/O 3 ONLY. o On the 288250025-01 and 288250025-02: Connection for Control I/O 3 OR the “5HD-HUB to first generation SuperTouch – cable adapter” (P/N: 288401054). Connectors on the upper side of the 4HD/5HD-HUB unit: P/N :400288005; Rev: L, 09/21...

  • Page 14: How The 4Hd/5Hd-Hub Works

    C1 - LCOM Power D2 - YCOM COM line D1 - Pinspotter COM line L4 - Even/Single lane console COM line L3 - Odd lane console COM line L2 - Currently NOT used L1 - 4HD/5HD-CPU connection P/N: 400288005; Rev: L, 09/21...

  • Page 15: 288250021 4Hd-Hub Rev.3 Specs

    - Data for Odd console (old XCOM console) P1 - Power out for LCD console back lights L4 - Even/Single lane console COM line L3 - Odd lane console COM line L2 - Currently NOT used L1 - 4HD/5HD-CPU connection P/N :400288005; Rev: L, 09/21...

  • Page 16: 4Hd-Cpu And 5Hd-Cpu

    4HD-CPU and the 5HD-CPU must be installed on the monitor frames if the monitor frames are supplied by QubicaAMF. If the monitor frames are not supplied by QubicaAMF, the 4HD-CPU or the 5HD- CPU unit must be fixed to a vertical surface NEAR the overhead monitors, in an area that ensures correct air circulation around the unit, with the L1 connector facing upwards.

  • Page 17: 5Hd-Cpu Label Description

    2. Name of the unit (4HD-CPU Rev.1 or 4HD-CPU); 3. Part number with bar code (P/N: 288250020 or 288250017); 4. List of certifications (CE certification); 5. Serial number with bar code. 6. Electrical specifications (12 VDC Max 33W Ext. Pow. Plug) P/N :400288005; Rev: L, 09/21...

  • Page 18: Connections

    (a univocal number that identifies the 4HD/5HD-CPU unit). The serial number is used to address the 4HD/5HD-CPU units, it can be read off the lane monitors and a dedicated label applied to one side of the 4HD/5HD-CPU unit. P/N: 400288005; Rev: L, 09/21...

  • Page 19: 288250023 5Hd-Cpu Specs

    ODD HDMI - Odd monitor serial control monitor HDMI control lane monitor HDMI EVEN HDMI - Even AUX Control - Third ODD CTRL - Odd lane lane monitor HDMI monitor serial control monitor serial control P/N :400288005; Rev: L, 09/21...

  • Page 20: Mounting The 4Hd/5Hd-Cpu On A Single Monitor Frame

    BES X installation manual T.00.071 – Mounting the 4HD/5HD-CPU on a single monitor frame This drawing show how the 4HD-CPU is fixed to the monitor frame. The 5HD-CPU is mounted in the same way as the 4HD-CPU P/N: 400288005; Rev: L, 09/21...

  • Page 21: Mounting The 4Hd/5Hd-Cpu On A Double Monitor Frame

    System components T.00.072 – Mounting the 4HD/5HD-CPU on a double monitor frame This drawing show how the 4HD-CPU is fixed to the monitor frame. The 5HD-CPU is mounted in the same way as the 4HD-CPU P/N :400288005; Rev: L, 09/21...

  • Page 22: 4Hd/5Hd-Cpu Mounting

    NEVER LAY DOWN THE UNIT IN ANY WAY FOR ANY REASON. THE 4HD/5HD-CPU MUST BE FIXED TO A VERTICAL SURFACE WITH THE NETWORK CONNECTOR FACING UPWARDS, AS SHOWN IN THIS DRAWING, IN ORDER TO ENSURE PROPER AIR CIRCULATION AROUND THE UNIT. P/N: 400288005; Rev: L, 09/21...

  • Page 23: Electrical Specifications

    Test the electrical ground before installing any components and periodically thereafter to ensure the BES X system remains properly grounded. IMPORTANT: Only QubicaAMF-supplied devices should be plugged into the outlets dedicated for QubicaAMF components. ALWAYS FOLLOW YOUR LOCAL CODES FOR WIRE STANDARDS AND WIRING CIRCUITS.
  • Page 24 Electrical specifications BES X installation manual P/N: 400288005; Rev: L, 09/21...

  • Page 25: Bes X System Configurations

    If the monitors do not support commands via the HDMI, a serial communication cable (P/N: 288401007) must be installed between the overhead monitors and the 4HD/5HD-CPU in order to be controlled directly from a Conqueror X computer. P/N: 400288005; Rev: L, 09/21...

  • Page 26: Overhead Monitors No Console

    L1 - Black EVEN EVEN = Pinspotter Interface SCORING 4HD/5HD CAMERA Overhead Monitors 5HD HUB 4HD HUB L1 - Black L1 - Black C1 - LCO M C1 - LCO M PO WER PO WER P/N: 400288005; Rev: L, 09/21...

  • Page 27: Easykey Console - Brief Description

    4HD/5HD-CPU in order to be controlled directly from a Conqueror X computer. The EasyKey Pair is a single EasyKey console on a single pedestal installed on each pair of lanes. P/N: 400288005; Rev: L, 09/21...
  • Page 28 The EasyKey console is connected to the L4 port of the 4HD/5HD-HUB through a network cable (yellow cable). Each console must be connected to ground. Please refer to the section Suggested ground connection of the BES X – Pre-Installation Manual for further information. P/N: 400288005; Rev: L, 09/21...
  • Page 29 L4 - Yellow L4 - Yellow Required Conqueror Pro versions : C1 - LCO M C1 - LCO M Rev. 2 ( 288150032 288150033 288150034 PO WER PO WER 11.43.04 or higher 12.21.01 or higher. P/N: 400288005; Rev: L, 09/21...

  • Page 30: Easykey Lane And Easykey Twin Console

    Due to this fact, the connection cable for the speaker is slightly different between the two situations. Each console must be connected to ground. Please refer to the section Suggested ground connection of the BES X – Pre-Installation Manual for further information. P/N: 400288005; Rev: L, 09/21...
  • Page 31 L4 - Yellow L4 - Yellow Required Conqueror Pro versions : C1 - LCO M C1 - LCO M Rev. 2 ( 288150032 288150033 288150034 PO WER PO WER 11.43.04 or higher 12.21.01 or higher. P/N: 400288005; Rev: L, 09/21...
  • Page 32 L3 - Grey L4 - Yellow L4 - Yellow Required Conqueror Pro versions : C1 - LCO M C1 - LCO M Rev. 2 ( 288150032 288150033 288150034 POWER POWER 11.43.04 or higher 12.21.01 or higher. P/N: 400288005; Rev: L, 09/21...

  • Page 33: Supertouch Console

    If a Wood lamp (UV lamp) is installed within the range of 3 mt. (10’) and 6 mt. (20’), the usage of the lamp must not exceed 20 hours per week. Failing to follow these recommendations will cause permanent damage to the SuperTouch console. P/N: 400288005; Rev: L, 09/21...

  • Page 34: Supertouch Pair Console

    (P/N: 288401054). Please refer to T.10.074 for further information. Each console must be connected to ground. Please refer to the section Suggested ground connection of the BES X – Pre-Installation Manual for further information. P/N: 400288005; Rev: L, 09/21...
  • Page 35 ): 11.05.04 or higher; Rev. 4 ( 288150028 ): 11.05.04 or higher; C1 - LCO M C1 - LCO M Rev. 4.1 ( 288150031 ): 11.43.05 or higher 12.21.03 or higher. PO WER PO WER P/N: 400288005; Rev: L, 09/21...
  • Page 36 4HD/5HD CAMERA Overhead Monitors 288250025-01, 288250025-02 SuperTouch P/N: 288150024) Pair Console L1 - Black L4 - Yellow P/N: 288401054 C1 - LCOM Required Conqueror Pro versions : POWER 5HD-HUB ( 288250025 ): 13.00.00 or higher. P/N: 400288005; Rev: L, 09/21...
  • Page 37 L1 - Black Back light power - Blue EVEN EVEN SPEAKER = Pinspotter Interface GROUND WIRE CONNECTION SCORING 4HD/5HD CAMERA Overhead Monitors 4HD HUB SuperTouch Pair Console L1 - Black L4 - Yellow C1 - LCOM POWER P/N: 400288005; Rev: L, 09/21...

  • Page 38: Supertouch Lane Console

    (P/N: 288401054). Please refer to T.10.075 for further information. Each console must be connected to ground. Please refer to the section Suggested ground connection of the BES X – Pre-Installation Manual for further information. P/N: 400288005; Rev: L, 09/21...
  • Page 39 L3 - Grey L3 - Grey L4 - Yellow L4 - Yellow C1 - LCO M C1 - LCO M Required Conqueror Pro versions : PO WER PO WER Rev. 5 ( 288150029 ): 13.00.00 or higher. P/N: 400288005; Rev: L, 09/21...
  • Page 40 ): 11.05.04 or higher; Rev. 4 ( 288150028 ): 11.05.04 or higher; C1 - LCO M C1 - LCO M Rev. 4.1 ( 288150031 ): 11.43.05 or higher 12.21.03 or higher. PO WER PO WER P/N: 400288005; Rev: L, 09/21...
  • Page 41 Monitors 288250025-01, 288250025-02 SuperTouch P/N: 288150024) Lane Console L1 - Black L3 - Grey L4 - Yellow P/N: 288401054 C1 - LCOM Required Conqueror Pro versions : POWER 5HD-HUB ( 288250025 ): 13.00.00 or higher. P/N: 400288005; Rev: L, 09/21...
  • Page 42 - Blue EVEN EVEN SPEAKER = Pinspotter Interface GROUND WIRE CONNECTION SCORING 4HD/5HD CAMERA Overhead Monitors 4HD HUB SuperTouch Lane Console L1 - Black L3 - Grey L4 - Yellow C1 - LCOM POWER P/N: 400288005; Rev: L, 09/21...

  • Page 43: Console Pedestal Assembly

    ANCR TB 3/8 x 3,00 ZN Speaker 770047105 286002873 Speaker plate 3/4" anti-short bushing 741510403 01033 ETLW10 ANSI ZN PHTTS M5-,8 x 40 ZN THFM 821805407 088500224 CBL, ground wireway cover 802408167 HHCS M8-1,25 x 16 CL10,9 ZN P/N: 400288005; Rev: L, 09/21...

  • Page 44: 286002861 Single And 286002863 Short Single Pedestal Assembly Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 45: 286002864 Single Pedestal Assembly With Table Parts

    Pedestal installation 770047105 286002800HW 3/4" anti-short bushing hardware 286002873 741510403 PHTTS M5-,8 x 40 ZN THFM Speaker plate 01033 821805407 ETLW10 ANSI ZN 088500224 802408167 HHCS M8-1,25 x 16 CL10,9 ZN CBL, ground, wireway cover P/N: 400288005; Rev: L, 09/21...

  • Page 46: 286002864 Single Pedestal Assembly With Table Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 47: 286002800 Single And 286002827 Short Single Pedestal Assembly Parts

    ANCR TB 3/8 x 3,00 ZN Speaker 770047105 286002873 Speaker plate 3/4" anti-short bushing 741510403 01033 ETLW10 ANSI ZN PHTTS M5-,8 x 40 ZN THFM 821805407 088500224 CBL, ground wireway cover 802408167 HHCS M8-1,25 x 16 CL10,9 ZN P/N: 400288005; Rev: L, 09/21...

  • Page 48: 286002800 Single And 286002827 Short Single Pedestal Assembly Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 49: How To Mount An Easykey Console On The Pedestal - Single

    T.10.055 – How to mount an EasyKey console on the pedestal – single Ground connection from the speaker Ground connection T.10.056 – How to mount a SuperTouch console on the pedestal – single Ground connection from the speaker Ground connection P/N: 400288005; Rev: L, 09/21...

  • Page 50: 286002862 Dual Pedestal Assembly Parts

    286002855 Rear base cover 286002800HW hardware 286002873 286002819 Speaker wire harness Speaker plate Speaker 01033 ETLW10 ANSI ZN 770047105 3/4" anti-short bushing 088500224 CBL, ground, wireway cover 741510403 PHTTS M5-,8 x 40 ZN THFM 821805407 P/N: 400288005; Rev: L, 09/21...

  • Page 51: 286002862 Dual Pedestal Assembly Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 52: 286002865 Dual Pedestal Assembly With Table Parts

    Pedestal installation 770047105 286002800HW 3/4" anti-short bushing hardware 286002873 741510403 PHTTS M5-,8 x 40 ZN THFM Speaker plate 01033 821805407 ETLW10 ANSI ZN 088500224 802408167 HHCS M8-1,25 x 16 CL10,9 ZN CBL, ground, wireway cover P/N: 400288005; Rev: L, 09/21...

  • Page 53: 286002865 Dual Pedestal Assembly With Table Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 54: 286002801 Dual Pedestal Assembly Parts

    ANCR TB 3/8 x 3,0 ZN 3/4" anti-short bushing 741510403 286002873 Speaker plate PHTTS M5-,8 x 40 ZN THFM 821805407 01033 ETLW10 ANSI ZN 802408167 088500224 CBL, ground, wireway cover HHCS M8-1,25 x 16 CL10,9 ZN P/N: 400288005; Rev: L, 09/21...

  • Page 55: 286002801 Dual Pedestal Assembly Instructions

    12. Install keyboard or LCD assembly and connect per instructions provided with keyboard or LCD. 13. Re-install V-Support back (item 5); secure using 2 PHPMS M5-.8 X 25 screws (item 15). Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 56: How To Mount The Easykey Consoles On The Pedestal - Twin

    Console pedestal assembly BES X installation manual T.10.057 – How to mount the EasyKey consoles on the pedestal – twin Ground connection from the speaker Ground connection P/N: 400288005; Rev: L, 09/21...

  • Page 57: 286002830 And 286002868 Parts And Instructions

    10. Re-install LCD or keyboard if previously removed. 11. Re-install the back cover of the pedestal. NOTE: The 286002868 table assembly has to be used with 286002861, 286002862, 286002863, or as a replacement on 286002864 or 286002865. P/N: 400288005; Rev: L, 09/21...

  • Page 58: 286002869 Bes X Consoles Table Mount Assembly

    «+» terminal. Protect wire harness by inserting connector and excess cable into the cable passage hole of the table mount swivel assembly. Assemble V-Support back (item 3) to V-Support (item 2). Secure with two screws (item 7). Take care not to pinch speaker wire harness. P/N: 400288005; Rev: L, 09/21...

  • Page 59: 286002840 Bes X Console Table Mount Assembly

    «+» terminal. Protect wire harness by inserting connector and excess cable into the cable passage hole of the table mount swivel assembly. Assemble V-Support back (item 3) to V-Support (item 2). Secure with two screws (item 7). Take care not to pinch speaker wire harness. P/N: 400288005; Rev: L, 09/21...

  • Page 60: 610325104 Kit For Mounting Two Bes X Pedestals At 96° (286002845)

    Adjust the BES X bases with rear covers so that the BES X base covers do not interfere with the cover (item 1). Secure the BES X base to the floor and mounting plate. Continue with the installation of the BES X pedestals. P/N: 400288005; Rev: L, 09/21...

  • Page 61: 610325104 Kit For Mounting Two Bes X Pedestals At 60° (286002846)

    Adjust the BES X bases with rear covers so that the BES X base covers do not interfere with the cover (item 1). Secure the BES X base to the floor and mounting plate. Continue with the installation of the BES X pedestals. P/N: 400288005; Rev: L, 09/21...

  • Page 62: 610325104 Kit For Mounting One Bes X Pedestal (286002847)

    Cut the cable cover top part (2) to fit snugly between the rear base cover FMW (1) and the cable entry. 10. Install the cable cover top part over the cables in the cable cover base part. P/N: 400288005; Rev: L, 09/21...

  • Page 63: Scoring Network

    QubicaAMF supplies scoring network switches with 8 ports. One additional network switch will be supplied for TCS or MMS Digital kits. QubicaAMF also supplies the network cables needed for the installation. Each cable’s length is dimensioned according to the distance between each 4HD/5HD-HUB unit and the main (or slave) scoring network switch (refer to Table T.20.096).

  • Page 64: Bes X Scoring Network Cables Length

    Scoring network BES X installation manual T.20.096 – BES X scoring network cables length SCORING NETWORK SWITCH CABLES LENGTH EMEA (m) USA (ft) P/N: 400288005; Rev: L, 09/21...

  • Page 65: 4Hd/5Hd-Hub Installed On Xli Pinspotters With Low Ceiling Safety Kit

    8 lanes installation the MAIN Scoring NET switch has to be installed between the lane 4 and the lane 5. Do NOT run any scoring system cable in the pinspotter conduits for any reason. Keep the scoring system cables far away from any power cable. P/N: 400288005; Rev: L, 09/21...

  • Page 66: 4Hd/5Hd-Hub Installed On Xli Pinspotters With Safety Kit

    8 lanes installation the MAIN Scoring NET switch has to be installed between the lane 4 and the lane 5. Do NOT run any scoring system cable in the pinspotter conduits for any reason. Keep the scoring system cables far away from any power cable. P/N: 400288005; Rev: L, 09/21...

  • Page 67: Centers With Up To 12 Lanes

    If the bowling center has up to 12 lanes just one network switch for the scoring network is needed. When MMS digital, TCS or Q-COM systems are purchased, QubicaAMF will supply additional switches and the scoring network will have different configurations.

  • Page 68: Bes X Scoring Network With: Up To 12 Lanes And Single Channel Video Server

    T.20.091 – BES X scoring network with: up to 12 lanes and single channel video server Conqueror X Wall ounting ox Server Single Channel Video Server Conqueror Network Switch USB Key Conqueror Licence Conqueror NET Scoring NET MAIN PW R SCORING NET SWITCH P/N: 400288005; Rev: L, 09/21...

  • Page 69: Centers With Up To 12 Lanes, Mms Or Tcs Or Q-Com And Single Channel Video Server

    5.2.2 Centers with up to 12 lanes, MMS or TCS or Q-COM and single channel video server. Two 8-port network switches will be supplied by QubicaAMF for this configuration. The connections for the main scoring network switch are: • 1 port for the home-run cable;...

  • Page 70: Bes X Scoring Network With: Up To 12 Lanes, Mms Or Tcs Or Q-Com And Single Channel Video Server

    Conqueror X Wall ounting ox Server Single Channel Video Server Conqueror Network Switch USB Key Conqueror Licence Conqueror NET PW R MAIN Scoring NET SCORING NET SWITCH MMS/Q-DAC UNITS PW R SLAVE SCORING NET SWITCH P/N: 400288005; Rev: L, 09/21...

  • Page 71: Centers With Up To 12 Lanes, Mms, Tcs, Q-Com And Single Channel Video Server

    Scoring network 5.2.3 Centers with up to 12 lanes, MMS, TCS, Q-COM and single channel video server. Three 8-port network switches will be supplied by QubicaAMF for this configuration. The connections for the main scoring network switch are: • 1 port for the home-run cable;...

  • Page 72: Bes X Scoring Network With: Up To 12 Lanes, Mms, Tcs, Q-Com And Single Channel Video Server

    Server Single Channel Video Server Conqueror Network Switch USB Key Conqueror Licence Conqueror NET PW R MAIN Scoring NET SCORING NET SWITCH PW R MMS/Q-DAC SWITCH TO MMS/Q-DAC UNITS PW R SLAVE SCORING NET SWITCH P/N: 400288005; Rev: L, 09/21...

  • Page 73: Centers With More Than 12 Lanes And Up To 68 Lanes Or Split-House

    The slave switches must be connected to the main scoring network switch in UPLINK mode. UPLINK mode is automatically set in switches supplied by QubicaAMF, other switches may need a manual setting. QubicaAMF recommends the installation of a cable conduit along the whole length of the curtain wall to accommodate the network cables.

  • Page 74: Bes X Scoring Network For Centers With More Than 12 Lanes And Up To 68 Lanes

    SWITCH TO MMS TO Q-DAC UNITS UNITS TO THE OTHER GROUPS OF LANES SLAVE SCORING PW R PW R SLAVE SCORING NET SWITCH NET SWITCH (FIRST GROUP OF ( SECOND GROUP OF 2 LANES LANES P/N: 400288005; Rev: L, 09/21...

  • Page 75: Centers With More Than 68 Lanes Or Split-House

    If the bowling center has more than 68 lanes additional scoring network switches that act as slaves are needed. QubicaAMF will supply one 16-port network switch to be used as main scoring network switch in the place of an 8-port network switch.

  • Page 76: Bes X Scoring Network For Centers With More Than 68 Lanes

    SWITCH SWITCH TO THE OTHER GROUPS LANES TO MMS TO Q-DAC UNITS UNITS SLAVE SCORING PW R PW R SLAVE SCORING NET SWITCH NET SWITCH (FIRST GROUP OF ( SECOND GROUP OF 2 LANES LANES P/N: 400288005; Rev: L, 09/21...

  • Page 77: Scoring Network Ip Addresses

    192.168.220.101 – 192.168.220.198 EVEN consoles T.20.081 – BES X connection to front desk Wall Mounting Box Front Desk Conqueror Server Front Desk 2 Front Desk 3 USB Key Conqueror License Conqueror NET SWITCH Scoring NET P/N: 400288005; Rev: L, 09/21...

  • Page 78: Cat.5E Wall Mounting Box Standard Network Cable

    Place the wires in the right order. For a Standard cable wire both ends as Plug 1. • Cut all the wires at a perfect 90 degrees angle, at 13mm (1/2") from the cable jacket. • Insert the wires into the plug. • Crimp the plug. P/N: 400288005; Rev: L, 09/21...

  • Page 79: Lcom Line

    The LCOM network runs through a four-wire cable, with two wires carrying the power and two wires carrying the bi-directional communication signal. QubicaAMF supplies 60ft – 20m of LCOM cable for each pair of lanes, enough for a standard installation. Every LCOM device is exclusively powered through the LCOM line.

  • Page 80: Solving Problems On The Lcom Line

    In order to understand if this is the problem, you must unplug the LCOM from the 4HD/5HD-HUB and wait for 1 minute to let the AUTO-FUSE reset, thus restoring the LCOM power. P/N: 400288005; Rev: L, 09/21...
  • Page 81 Then, leaving C1 plugged on the 4HD/5HD-HUB, check the voltages as stated in steps 11 and 12. If these voltages are OK, switch off the 4HD/5HD-HUB, replace the Pinspotter Interface and repeat the previous procedures. P/N: 400288005; Rev: L, 09/21...
  • Page 82 11 and 12, the problem is definitely caused by the wires. NOTE: a problem with the LCOM cable (i.e. short circuit) can affect the entire scoring system and cause the pair of lanes to reboot. P/N: 400288005; Rev: L, 09/21...

  • Page 83: Overhead Monitors

    IMPORTANT NOTES: 1. For monitors supplied by QubicaAMF, always set the ID of each monitor to 1 in order to control it directly from a Conqueror X computer. 2. Not all the monitors can be controlled from Conqueror X. Please contact QubicaAMF Technical Support department for further information.

  • Page 84: How To Enable The "Just Scan" (Or "Screen Fit") And "Hdmi-Cec" Capabilities On Monitors Supplied By Qubicaamf

    QubicaAMF When using monitors supplied by QubicaAMF, follow one of the procedures listed below that depend on the brand / model of the monitors, in order to enable the “Just Scan” (or “Screen Fit”) capability.
  • Page 85 Select the “Just Scan” (or “Screen Fit”) option and press the “OK” button on the remote control. • Once finished, press many times the “Exit” button on the remote control to exit from the menu. P/N: 400288005; Rev: L, 09/21...

  • Page 86: Monitor Position

    BES X installation manual T.00.064 – Monitor position Support Ceiling HD /5HD CPU 5.25 feet - 160m Console minimum height 8.20 feet - 250m Ball Return Unit Lane Underlane Area 2" conduct For low voltage wiring P/N: 400288005; Rev: L, 09/21...

  • Page 87: 4Hd/5Hd-Cpu Monitor Connection

    EVEN LANE ODD LANE MONITOR MONITOR 4HD-CPU V EN D M I D M I C T R L C O N T R O L C T R L EVENLANE ODD LANE MONITOR MONITOR P/N: 400288005; Rev: L, 09/21...

  • Page 88: 610325206 Infrared Transmitter

    Overhead monitors BES X installation manual T.00.069 – 610325206 infrared transmitter NOTE : fix the QubicaAMF infrared transmitter over the monitor infrared receiver. 610325206 INFRARED TRANSMITTER 5HD-CPU EVEN LANE ODD LANE MONITOR MONITOR 4HD-CPU V EN D M I D M I...

  • Page 89: Tv Signal Wiring

    13. The 289002540 kit comes with four 15 ft. drops, one 30 ft. extension, and one 4-way coupler. One kit is given every 2 lane pairs. 14. Mount amplifier above the overhead monitors, attach CATV cable to TV. P/N: 400288005; Rev: L, 09/21...

  • Page 90: Cable Television Installation, Detail Of Four Lanes

    Accu Vi si o n Accu Vi si o n Accu Vi si o n Accu Vi si o n Accu Vi si o n Accu Vi si o n Accu Vi si o n P/N: 400288005; Rev: L, 09/21...

  • Page 91: Front Desk

    The Conqueror X server is equipped with a second network card, as are all other computers supplied by QubicaAMF. Only the Conqueror X server is connected to the Scoring Network (Scoring NET). The Scoring Network (Scoring NET) is kept separated from the PC network (Conqueror NET) and it has a different IP address matrix.

  • Page 92: Conqueror X Residential Edition Installation

    IP address matrix. For standard installations, the Conqueror NET standard IP address matrix is 192.168.71.xxx, while the address matrix for the Scoring NET is 192.168.216.xxx. The Front Desk computer can be equipped with a second network card, or alternatively QubicaAMF will provide a “RJ45 to USB” adapter used for the Conqueror NET connection.

  • Page 93: Lanes Control Box Service

    If these two IP addresses are not set, then Conqueror will display an error each time the system boots-up. In order to apply any change on this screen press SAVE and Conqueror X will restart. P/N: 400288005; Rev: L, 09/21...
  • Page 94 Front Desk BES X installation manual P/N: 400288005; Rev: L, 09/21...

  • Page 95: Single Channel Video Server

    BES X system. The video signal is broadcast in 720x576 (Standard Definition) for a PAL video signal and 720x480 (Standard Definition) for a NTSC video signal. The 288201089 unit has a Static IP address pre-assigned by QubicaAMF. The default IP address of the 288201089 unit is: •...

  • Page 96: How To Change The Video Standard From Ntsc To Pal With 288201089

    Insert the following credentials in order to log in: o User Name: qamf o Password: qamf • In the menu on the left, click on “Video” under “Stream Config”, select “PAL” as “Video Standard” and click on “Submit”. P/N: 400288005; Rev: L, 09/21...
  • Page 97 In the menu on the left, click on “Output” under “Stream Config”, select “PAL” as “Video Standard” and click on “Submit”. • In the menu on the left, click on “Stream A” under “Stream Config”, select “720x576” as “Resolution” and click on “Submit”. • Reboot the video server. P/N: 400288005; Rev: L, 09/21...

  • Page 98: 288201034 Wiring

    4HD/5HD-HUB units. The video signal is broadcasted in 720x576 (Standard Definition) for a PAL video signal and in 720x480 (Standard Definition) for a NTSC video signal. The 288201034 unit has a Static IP address pre-assigned by QubicaAMF. The default IP address of the 288201034 unit is: •...

  • Page 99: Single Channel Video Server Connection

    CONTROL BOXES SLAVE SCORING NET SWITCH Audio Video D V D Front Desk Single Channel Tuner Video Server Video source Wall mounting box Solid Cat.5 cable with Cat.5e wall mounting boxes Standard RJ45 patch cable P/N: 400288005; Rev: L, 09/21...

  • Page 100: Single Channel Video Server Conqueror X Setup

    Navigate through the Conqueror X main menu and select SETUP / General / Center Setup In the Score tab click on Video Server Select the hardware installed for the video server: • Sensoray, P/N: 288201089; • Acti, P/N: 288201034. And click on OK. P/N: 400288005; Rev: L, 09/21...

  • Page 101: Compatibility With Micro And Fly Consoles Diagrams

    L1 - Black In the case of Intercom set the sensitivity to level by opening the Microphone Sensitivity jumper (JP6). D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 102: Overhead Monitors Ir Micro I Console

    L1 - Black In the case of Intercom set the sensitivity to level by opening the Microphone Sensitivity jumper (JP6). D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 103: Overhead Monitors Ir Micro Ii Console

    In the case of Intercom set the sensitivity to level D1 Grey by opening the Microphone Sensitivity jumper (JP6). D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 104: Overhead Monitors Fly Console

    L1 - Black EVEN EVEN = Pinspotter Interface SCORING CAMERA 4HD/5HD Overhead Monitors Console 4HD HUB L1 - Black D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 105: Overhead Monitors Micro I Console

    EVEN EVEN = Pinspotter Interface SCORING CAMERA 4HD/5HD Overhead Monitors Micro I Console 4HD HUB L1 - Black D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 106: Overhead Monitors Micro Ii Console

    L4 (Yellow) 4HD HUB Micro II Console L3 (Grey) L4 (Yellow) L1 - Black L3 (Grey) D1 Grey D2 - Yellow C1 - LCO M For this installation the 4HD-HUB Rev.2 P/N: POWER 288250018 REQUIRED P/N: 400288005; Rev: L, 09/21...

  • Page 107: System First Start-Up

    OK when finished. 6 Repeat the procedure from step 4 for each pair of installed lanes. Click on Save on the LANE SETUP screen and Conqueror X will restart. 8 Each lane will reboot within five minutes. P/N: 400288005; Rev: L, 09/21...
  • Page 108 18 The Reinitialization process will continue after this restart. 19 The system will boot-up after the Reinitialization process has finished. 20 If the error number 203 appears on the lane monitors, the problem could be due to incorrect pinspotter parameters. P/N: 400288005; Rev: L, 09/21...
  • Page 109 SuperTouch monitors, then the system will reboot after a few seconds. 32 Once all the lanes are up and running, upload the animations to the lanes. Please refer to the section How to Upload animations to the 4HD/5HD-CPU units. P/N: 400288005; Rev: L, 09/21...

  • Page 110: Lane Setup Parameters Screen - Brief Description

    HyperBumper system has been purchased and installed. Keyboard: select the specific model of keyboard console installed on this lane. The available models are: NONE: no consoles are installed on the lanes; English rectangular (en-us_001_001) English oval (en-us_004_001) P/N: 400288005; Rev: L, 09/21...
  • Page 111 Eastern Europe 2012 Backlight, Vietnamese 2012 Backlight, Korean 2012 Backlight. Japanese rectangular (ja_002_001) Japanese oval (ja_005_001) Japanese 2008 (ja_008_003) Japanese 2012 Backlight (ja_009_003) German oval (de-de_006_001) Russian oval (ru_007_001) Russian 2008 (ru_008_002) Russian 2012 Backlight (ru_009_002) P/N: 400288005; Rev: L, 09/21...
  • Page 112 AVAILABLE” or a similar message is shown on the monitor. This occurs as not all monitors support all of the HDMI video resolutions. In order to fix this issue, you can use the EDID mode option explained below. P/N: 400288005; Rev: L, 09/21...
  • Page 113 “screen fit” but this name may change with different monitor brands). The view size value must be in a range from 0 to 200. Click on Apply to apply the changes in real time after any changes. This functionality does not require a restart of the lanes. P/N: 400288005; Rev: L, 09/21...
  • Page 114 System first start-up BES X installation manual P/N: 400288005; Rev: L, 09/21...

  • Page 115: System Boot-Up Sequence

    4. The monitor number is shown in this area. NOTE: this is NOT the lane number, but the number for the monitor of that pair of lanes, so the monitor on the odd lane is always 1 and the monitor on the even lane is always 2. P/N: 400288005; Rev: L, 09/21...
  • Page 116 Test 4HD (or 5HD)-TB on L4: 1 wired console with keypad is connected to the L4 port of the 4HD/5HD- HUB unit (one per pair). ▪ ONLY WITH 4HD-HUB REV.2: Test Tb on D2: 1 wired console with keypad is connected to the D2 port of the 4HD-HUB Rev.2 unit (one per pair). P/N: 400288005; Rev: L, 09/21...

  • Page 117: Error List

    The 4HD-CPU is either a wrong unit (for MMS only) or it is faulty. only” used for scoring The unit MUST be replaced. system Missing file in the CPU 65535 Manually restart the 4HD/5HD-HUB. internal memory P/N: 400288005; Rev: L, 09/21...
  • Page 118 In the case that the problem has not been solved please refer to 200/5 Six communication fail “Solving problems on the LCOM line” procedure. Wrong char on master LCOM device Bin file Master LCOM device communication failure P/N: 400288005; Rev: L, 09/21...
  • Page 119 Usually the problem is in the wiring between the board and the camera of the Left camera. lane If the problem persists contact QubicaAMF authorized support. Check Camera Lane Right Fail Master LCOM device communication failure Manually restart the 4HD/5HD-HUB.
  • Page 120 Manually restart the 4HD/5HD-HUB. from the main L-COM device Runtime errors: All the following errors are scoring software errors and must be reported to QubicaAMF. Internal Error NexOS Version Error Manually restart the 4HD/5HD-HUB. Internal Error on score...

  • Page 121: How To

    14 How to 14.1 How to turn on/off the pair of lanes QubicaAMF recommends turning off the scoring system every night to save power. 14.1.1 Turning ON the system. This is the procedure to follow in order to turn on the system in the morning for BES X Scoring systems: •...

  • Page 122: How To Open A Lane From An Easykey Bowler Terminal

    This procedure will take more than an hour to finish. DO NOT switch off the BES X system during this process. RESET: The selected lanes will be reset. UPLOAD: Upload programs to the selected lanes. P/N: 400288005; Rev: L, 09/21...

  • Page 123: How To Upload Animations To The 4Hd/5Hd-Cpu Units

    Open the Upload animations screen by clicking on the icon on the left of the screen (or navigate through the Conqueror X main menu and select: SETUP / Lane Setup / Upload Animation, if the upload animations screen has been previously closed). P/N: 400288005; Rev: L, 09/21...

  • Page 124: Upload Animations Buttons Brief Description

    When this operations finishes, or if for any reason it is not possible to connect to the QubicaAMF servers, the animations present in the Internet Update system will be copied to a temporary folder of the Conqueror X server, ready to be uploaded on the lanes.
  • Page 125 Select the Microphone of the installed headset (in this example we used the Logitech Wireless Headset) and click on the “Set Default” button. Click on “OK” once you have finished to close the Sound window. P/N: 400288005; Rev: L, 09/21...

  • Page 126: How To Clean A Supertouch Or An Easykey Console

    6 - DO NOT excessively wipe or use a material other than a microfiber cloth. This could potentially cause damage to the console surfaces. 7 - Power on the pair of lanes when cleaning is finished. P/N: 400288005; Rev: L, 09/21...

  • Page 127: How To Replace The Supertouch Cable Cover (P/N: 288100019)

    If you are not sure which type of SuperTouch you have installed in your bowling center, follow these steps: Unmount the “V-Support back” from the console stand. Position the 288100019 cable cover. IMPORTANT: do NOT force the cable cover. P/N: 400288005; Rev: L, 09/21...

  • Page 128: How To Adjust The 288100019 Cable Cover

    Now the cable cover will fit perfectly into its housing and will easily close the compartment. Put the cable cover in position, tighten the cable cover screws and mount the “V-Support back” that was previously removed. P/N: 400288005; Rev: L, 09/21...

  • Page 129: Bes X Dual Mode

    Highway-66 and Duckpin, both with TMS or EDGE String pinspotters, as the installation of the BES X units is similar to a standard scoring installation and the connections between the different units are the same. P/N: 400288005; Rev: L, 09/21...

  • Page 130: Edge String Installation

    Coin Op and Bill Acceptor connection. COIN OP* BILL ACCEPTOR* TICKET DISPENSER T.40.041 – 288401053 WIRE CHART (Tx+) Green (Rx+) (Tx-) White/Green (Rx-) TO EDGE STRING (Rx+) Blue (Tx+) 5HD HUB (Rx-) White/Blue (Tx-) SYSTEM CONTROLLER P/N: 400288005; Rev: L, 09/21...

  • Page 131: Tms Installation

    FROM HD -HUB ‘ ’ CONNECTOR CONTROLLER D4 ‘ YCOM ’ CONNECTOR I/O CONTROLLER *: Please refer to the HW66 installation manual for the Coin Op and Bill Acceptor connection. COIN OP* BILL ACCEPTOR* TICKET DISPENSER P/N: 400288005; Rev: L, 09/21...

  • Page 132: Typical Layout With 4Hd-Hub And 4Hd-2Com Units For Highway66

    FROM HD COM ‘ ’ CONNECTOR CONNECTOR CONTROLLER D4 ‘ YCOM ’ CONNECTOR I/O CONTROLLER *: Please refer to the HW66 installation manual for the Coin Op and Bill Acceptor connection. COIN OP* BILL ACCEPTOR* TICKET DISPENSER P/N: 400288005; Rev: L, 09/21...

  • Page 133: How To Install The Card Reader Device On The Console Pedestal

    4. Remove the V-Support back (P/N: 286002852) by unscrewing the two (2) retaining screws. 5. Completely remove the two (2) rear retaining screws from the V-Support. 6. Loose the three (3) remaining retaining screws then slide the V-Support to remove it from the pedestal. P/N: 400288005; Rev: L, 09/21...
  • Page 134 IMPORTANT: Do not fully tighten the screws, keep them lifted from the plate by at least ” [9 mm]. 9. Place the V-Support front on the card reader plate and slide it under the three (3) retaining screws. Take care not to pinch any wires or cables. P/N: 400288005; Rev: L, 09/21...

  • Page 135: How To Install The Card Reader On The Pedestal

    FROM THE FROM THE CARD READER CARD READER ON THE ODD LANE ON THE EVEN LANE EC-2003-54 4-pin cable wire color “Coins” cable Signal +12 VDC White / Green White Credit in Black Black Green P/N: 400288005; Rev: L, 09/21...

  • Page 136: Software Setup

    Monitors on lanes: Always select “2 UP – 2 DOWN” (two overhead monitors and one SuperTouch console per lane). Redemption: Enables the Redemption. Pinspotter type: this field cannot be modified and is preset to “QAMF TMS HW66 DIRECT COM”. P/N: 400288005; Rev: L, 09/21...

  • Page 137: Replacements

    Insert the serial number, retrieved from the lane monitors, inside the Lane Control Box Replacement window and, if necessary, click on the Lanes Selected field. Select the destination lanes of the 4HD/5HD-CPU and press OK. P/N: 400288005; Rev: L, 09/21...

  • Page 138: How To Replace An Easykey Console

    Wait until Test LCD R Error 199 or Test LCD L Error 199 appears on the overhead monitors, or when the lane boots-up properly. Navigate through the Conqueror X main menu and select: SETUP / Lane Setup / Upload to Lanes. P/N: 400288005; Rev: L, 09/21...
  • Page 139 The Reinitialize procedure will now start. IMPORTANT: This procedure will take more than an hour to finish. DO NOT switch off the BES X system during the Reinitialization process. The system will reboot when the Reinitialization process has finished. P/N: 400288005; Rev: L, 09/21...

  • Page 140: Parts

    EasyKey Rev.2 INT: 288150032 SuperTouch: 288150024 EasyKey Rev.2 RU: 288150033 SuperTouch Ver.2: 288150026 EasyKey Rev.2 JAP: 288150034 SuperTouch Rev.3: 288150027 EasyKey INT: 288150021 SuperTouch Rev.4: 288150028 EasyKey RU: 288150022 SuperTouch Rev.4.1: 288150031 EasyKey JA: 288150023 SuperTouch Rev.5: 288150029 P/N: 400288005; Rev: L, 09/21...
  • Page 141 BES X installation manual Parts P/N: 400288005; Rev: L, 09/21...

  • Page 142: Conqueror Pro Procedures

    This procedure will take more than an hour to finish. DO NOT switch off the BES X system during this process. RESET: The selected lanes will be reset. UPLOAD: Upload programs to the selected lanes. P/N: 400288005; Rev: L, 09/21...

  • Page 143: How To Upload Animations To The 4Hd/5Hd-Cpu Units

    Open the Upload animations screen by clicking on the icon on the left of the screen (or navigate through the Conqueror X main menu and select: SETUP / Lane Setup / Upload Animation, if the upload animations screen has been previously closed). Click on Upload. P/N: 400288005; Rev: L, 09/21...

  • Page 144: Upload Animations Buttons Brief Description

    When this operations finishes, or if for any reason it is not possible to connect to the QubicaAMF servers, the animations present in the Internet Update system will be copied to a temporary folder of the Conqueror Pro server, ready to be uploaded on the lanes.

  • Page 145: How To Replace The 4Hd/5Hd-Cpu Unit

    Lanes Selected field. Select the destination lanes of the 4HD/5HD-CPU and press OK. Click OK. Click on Yes when the Warning message appears. Wait for Conqueror Pro to process the request; P/N: 400288005; Rev: L, 09/21...
  • Page 146 When the whole process is complete, a confirmation message (Lane Control Box replaced) will appear. Press OK. Refer to the par. How to upload animations to the 4HD/5HD-CPU units to correctly upload the animations to the new 4HD/5HD-CPU. P/N: 400288005; Rev: L, 09/21...

  • Page 147: How To Replace A Supertouch Console

    The Reinitialize procedure will now start. IMPORTANT: This procedure will take more than an hour to finish. DO NOT switch off the BES X system during the Reinitialization process. The system will reboot when the Reinitialization process has finished. P/N: 400288005; Rev: L, 09/21...

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