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Bridgetek PANL Desk Manager User Manual

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  • Page 2: Table Of Contents

    Preface ........................7 A. About this Guide ......................7 B. Intended Audience ......................7 II. Safety Guidelines ....................8 III. Welcome to PanL Desk Manager ................. 11 A. Overview ........................11 B. Features ........................12 IV. Installation & Configuration ................. 14 A.
  • Page 3 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.1 Installing PDM on Ubuntu / RHEL Server ................50 2.2 Update PDM Server Software Package ................... 59 2.3 Uninstall PDM Server Software Package ................60 D.
  • Page 4 F. My Bookings ......................149 G. Feedback ........................150 H. About ......................... 151 VII. PanL Desk Manager Mobile App for Android Users ......... 153 A. Hardware / Software Requirements ................. 153 B. Download / Installation of PDM Mobile App from Play Store ........ 153...
  • Page 5 N. About ......................... 184 O. Log out ........................185 VIII. PanL Desk Manager Mobile App for iOS Users ..........186 A. Hardware / Software Requirements ................. 186 B. Download / Installation of PDM Mobile App from App Store ......... 186 C.
  • Page 6 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 7: Preface

    Clearance No.: BRT#179 I. Preface A. About this Guide This document provides a guide to PanL Desk Manager (PDM) hardware and software installation, configuration and operating information consisting of the following – Exchange Server Setup, PDM Server Software Setup and Installation ...

  • Page 8: Safety Guidelines

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 II. Safety Guidelines Important Safety Instructions: WARNINGS:  Avoid attachments- Do not use tools or attachments that are not recommended by the equipment manufacturer because they ...
  • Page 9 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Grounding (Earthing): Power Sources:  This equipment should be operated only  Grounding faceplates- For products with from the power source indicated on the metal faceplates, ground the faceplates to product.
  • Page 10 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Placement Guidelines: This device complies with Part 15 of the FCC Rules. Operation subject following The following guidelines pertain to the safe conditions: installation of our device on a desk.

  • Page 11: Welcome To Panl Desk Manager

    PanL Desk Manager (PDM) addresses the problem by providing a complete solution ecosystem as illustrated in Figure 1 – PanL Desk Manager Ecosystem, enabling organizations to automatically manage desk bookings and increase the number of users per desk without compromising user experience.

  • Page 12: Features

    Document Reference No.: BRT_000377 Clearance No.: BRT#179 B. Features The following are some key features offered by PanL Desk Manager (PDM) - Make on spot desk reservations right from the desk panel (QR Code) or advance booking  through outlook or mobile app. Integrate seamlessly with supported calendars such as Microsoft Exchange and Office 365 Book by desk or time options.
  • Page 13 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 14: Installation & Configuration

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 IV. Installation & Configuration A. Exchange 2016 / 2013 Setup Account Account Number of Description Reference Type Accounts User Account User Mail This account will be used by the normal end users to perform desk booking related activities.

  • Page 15: Using Exchange Management Powershell Command Prompt

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Using Exchange Management PowerShell Command Prompt 1.1 Start Exchange Management PowerShell Command Prompt From the exchange server, click Start  Microsoft Exchange Server  Exchange Management Shell.

  • Page 16: Create User Account

    1.4 Create Distribution Group The distribution group is required to identify the resources (for example – Desk) in PDM. The RoomList parameter is mandatory. e. Create a new room list named “Bridgetek Desks” – New-DistributionGroup -Name "Bridgetek Desks" –RoomList Product Page Document Feedback Copyright ©...

  • Page 17: Create Impersonation User/ Service Account & Grant Impersonation Rights

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Add a resource account (desk1@bridgetek.com) to an existing desk list (Bridgetek desks) - Add-DistributionGroupMember -Identity "Bridgetek Desks" -Member desk1@bridgetek.com g. Display the list of desk added to a particular distribution group –...

  • Page 18: Granting Service Account Impersonation Rights

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1.5.2 Granting Service Account Impersonation Rights Create Admin Role Group and Grant Service Account Impersonation Rights using the following command – New-RoleGroup -Name "Application Impersonation Role" -Roles "ApplicationImpersonation"...

  • Page 19: Using Exchange Admin Center Console

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Using Exchange Admin Center Console 2.1 Log in to Exchange Admin Center Console a. Go to https://<exchange servername>/ecp and log in with your Exchange Admin account.
  • Page 20 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. Enter the user account details and click [Save]. The newly created User account will be displayed under the list of mailboxes. Product Page Document Feedback Copyright ©...

  • Page 21: Create Desk / Resource Account

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.3 Create Desk / Resource Account In the Exchange admin centre go to “Recipients” ”Resources”.  g. Click “+” and select “Room mailbox”. Product Page Document Feedback Copyright ©...

  • Page 22: Create Distribution Group

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 h. Enter the Desk account details and click [Save]. The newly created desk account will be displayed under the list of resources. 2.4 Create Distribution Group The distribution group RoomList can be created only using the Exchange PowerShell.

  • Page 23: Create User / Service Account

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.5.1 Create User / Service Account Go to “Recipients”  ”Mailboxes”. 1. Click “+” and select “User mailbox”. k. Click + and select User mailbox.
  • Page 24 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Enter the Service Account details and click [Save]. The Service account will appear in the list of mailboxes. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 25: Granting Service Account Impersonation Rights

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.5.2 Granting Service Account Impersonation Rights The following steps will guide to grant the service account with impersonation permission for all accounts - ...
  • Page 26 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Add the admin role “ApplicationImpersonation”. Click [OK]. The newly added admin role will be displayed under “Roles”. q. Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed.
  • Page 27 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The newly added role is displayed under the “admin roles”. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 28: Discovery Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.6 Discovery Management Members of this management role group can perform mailbox search in the Exchange organization for data that meets specific criteria. ...
  • Page 29 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 In the “Discovery Management” interface, enter the Name, Under Rules, select “Legal Hold”; select the “Service Account” under Members. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 30 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed. Click [Save]. Product Page Document Feedback Copyright ©...
  • Page 31 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 32: Office 365 Setup

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 B. Office 365 Setup Account Account Number of Description Reference Type Accounts User Account User Mail This account will be used by the normal end users to perform booking related activities.

  • Page 33: Using Windows Powershell Command Prompt

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Using Windows PowerShell Command Prompt 1.1 Start Windows PowerShell Command Prompt  a. Start the PowerShell on the workstation. Click Start Windows PowerShell.

  • Page 34: Create User Account

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. Enter the following command to connect to the Office 365 and import all necessary administration cmdlets. Import-PSSession $Session If the above import command fails, then use the following command –...

  • Page 35: Create Desk / Resource Account

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1.3 Create Desk / Resource Account Refer to the steps given under the topic A. Exchange 2016/2013 Setup  1. Using Exchange Management PowerShell Command Prompt  1.3 Create Desk/Resource Account for details.

  • Page 36: Using Office 365 Admin Center Console

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Using Office 365 Admin Center Console 2.1 Log in to Office 365 Admin Center Console a. Go to the Office 365 Admin center and log in with Office 365 admin account.
  • Page 37 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. Assign the “product licenses”. Click [Next]. e. Go through the Optional settings and select as required. Click [Next]. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 38 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Verify the user account details and click [Finish Adding]. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 39 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The user account details are added to active users list. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 40: Create Desk / Resource Account

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.3 Create Desk / Resource Account In the Add resource interface, enter the following resource related information – Resource Type, Resource Name, Email address, Capacity & Phone number. Click [Save].

  • Page 41: Create Distribution Group

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 h. A new resource (desk) account is added and displayed. 2.4 Create Distribution Group The distribution group RoomList can be created only using the Exchange PowerShell.

  • Page 42: Create Impersonation User / Service Account & Grant Impersonation Rights

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.5 Create Impersonation User / Service Account & Grant Impersonation Rights 2.5.1 Create User / Service Account   In the Microsoft 365 admin centre, click “Users Active Users Add a user”.
  • Page 43 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 k. Assign the “product licenses”. Click [Next]. Go through the Optional settings and select as required. Click [Next]. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 44 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 m. Verify the details and click [Finish Adding]. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 45: Granting Service Account Impersonation Rights

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The service account details are added to active users list. 2.5.2 Granting Service Account Impersonation Rights To grant the service account with impersonation permission for all accounts, refer to the steps given under section Granting Service Account Impersonation Rights in Exchange.

  • Page 46: Discovery Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.6 Discovery Management  In the Office 365 admin centre, navigate to “permissions” “admin roles". Click and select “Discovery Management”. Product Page Document Feedback...
  • Page 47 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 In the “Discovery Management” interface, enter the Name, Under Rules, select “Legal Hold”; select the “Service Account” under Members. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 48 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 p. Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed. Click [Save]. Product Page Document Feedback Copyright ©...
  • Page 49 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 50: Pdm Server Installation Pre-Requisites

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. PDM Server Installation Pre-requisites 1. System Requirements Hardware / Software Specifications Server Operating System Ubuntu LTS 16.04+ / CentOS / SUSIE / RHEL Exchange Server Microsoft Exchange 2013/2016/2019 &...
  • Page 51 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Unzip or extract the installation files using the following command - unzip PDM_package_3.1.6.zip -d PDM_package_3.1.6 d. Upon extracting the package file, the PDM package folder is displayed - e.
  • Page 52 Please do not change any other parameters except for "ip" and "pdmServerAddress" Nginx service If there is a need to change the SSL certificate from the default Bridgetek SSL certificate, first copy the new certificates to path- “PDM_Package_x.x.x/initialData/config/nginx/conf.d/ssl” folder” and change the below highlighted parameters in the “default.config” file as per the new certificate file name and the domain/log credentials as per organization’s domain/log...
  • Page 53 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 server_name app.pes.local; access_log off; client_max_body_size 100m; # pass requests for dynamic content to rails/turbogears/zope, et al location / { proxy_pass http://pes:56368; server { # simple reverse-proxy listen 4430 ssl;...
  • Page 54 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 server { # simple reverse-proxy listen server_name app.<organization’s domain name>; access_log logs/app.<organization’s domain name>.access.log main; # pass requests for dynamic content to rails/turbogears/zope, et al...
  • Page 55 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 PDM Console (WMC Service) Edit “environment.json” config file which located under path – “PDM_Package_2.0.7/initialData/config/wmc/environment.json” as given below. Upon editing, save the changes to the configuration.
  • Page 56 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. The following command will install the necessary PDM Server images into docker. $ sudo ./installPDM.sh A confirmation message to overwrite the existing version (if any) is displayed. Enter Yes to proceed or No to discard the installation.
  • Page 57 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 During the PDM installation, the following folders and their contents are automatically copied from the initialData folder to the package / main directory (i.e. PDM_package_3.1.6)- ...
  • Page 58 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Start the PDM Server using the following command – $ sudo ./startPDM.sh g. Ensure that all the PDM services are up and running using the following command –...

  • Page 59: Update Pdm Server Software Package

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.2 Update PDM Server Software Package The steps to update the PDM Server Software are given below - a. To update the software package, go to the new package directory path and run the following command (Note: ensure the PDM is running before executing the command) $ sudo ./updatePDM.sh...

  • Page 60: Uninstall Pdm Server Software Package

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.3 Uninstall PDM Server Software Package To uninstall PDM, a. Run the following command – $ sudo ./stopAndUninstallPDM.sh Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 61: Domain Configuration For Pdm Server Software Installation

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 D. Domain Configuration for PDM Server Software Installation After the PDM Server Software installation, the network administrator MUST resolve the following DNS Domains: app.domainname ...

  • Page 62: Browser (With Brt Ssl)

    Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Browser (With BRT SSL) To run the PDM Console and Outlook Add-In on a client PC if default Bridgetek’s certificate is installed- Windows: a. Click Start  Run. b. Enter “MMC” to open Microsoft Management Console.
  • Page 63 Navigate to Menu  Options  Search Certificates  View Certificates  Authorities tab  Click Import and import the certificate. Menu The uploaded certificate will be displayed under the Authorities tab under Bridgetek Pte Ltd. Product Page Document Feedback...
  • Page 64 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Linux (Debian/Ubuntu): To install root SSL certificate in Ubuntu, open the terminal and do the following. a. Convert the rootCA.pem file from .pem to .crt by using this command openssl x509 -outform der -in <rootCA.pem>...
  • Page 65 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Local DNS To configure the domains on a local DNS server, ensure the DNS records are created in the exchange server. For illustration purpose exchange server 2010 is used in the example below -...
  • Page 66 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 67: Getting Started With Pdm Console

    Mozilla Firefox / Safari) and enter the console URL https://app.<organization’s domain name> example - https://app.brtchip.com. If opening console on a client PC using default Bridgetek’s SSL certificate, please refer to the section Browser (with BRT SSL). The PDM server must have a valid license to access all the PDM features. To obtain the license, the customer must GENERATE FINGERPRINT (using the license interface) and send the fingerprint file to the vendor (i.e.
  • Page 68 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. Upon successful sign-in to the PDM Console, The License interface is displayed with the list of available license(s) if any. For the first time users, this interface will be empty.
  • Page 69 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Upon expiry of license, an appropriate message indicating the same is displayed in PanL35L Desk Display/Outlook Add Ins / Mobile App / Desk Viewer.

  • Page 70: Update System Configuration

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Update System Configuration To update calendar server and PDM server settings – a. Click on the Configuration > System menu. b. The system configuration interface is displayed with the following information -...
  • Page 71 Search User Name Domain Refers to the domain controller credentials. For example, if the name is CN=USERS, DC=Bridgetek.LOCAL, the CN refers to the Common Name and indicates “Users”; DC refers to the Domain Component and the parameter indicates the Domain Name.
  • Page 72 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 PDM Server  Refers to the PDM Server IP address. This IP address is mandatory and will be used to on-board the desk panel as well as update desk panel firmware through OTA.

  • Page 73: Change Password

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 B. Change Password To change the default admin password – 1. Click on the User Profile icon Select Change Password 3. Enter the following - Current Password ...

  • Page 74: Forgot Password

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. Forgot Password The Forgot Password function allows user to recover the password. To recover password– 1. Click Forgot Password? 2. Enter the System Email and click [SEND] to receive the verification code.
  • Page 75 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. A verification code will be sent to the email id that was provided in the Recover Password interface. 4. Enter the verification code in the Recover Password interface and click [RESET].
  • Page 76 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 6. Enter the Username and the temporary password in the Password field. Click [SIGN IN]. Upon successfully signing in with the temporary system password, the PDM Console is displayed.
  • Page 77 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 NOTE 2: The verification code and the system generated temporary password will be sent to the Product Information – Admin Email Address mentioned in the Configuration  Policy interface Email field.

  • Page 78: Pdm Console Overview

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 D. PDM Console Overview The PDM Console main menu is displayed on the left and can be extended by clicking on it to display the sub menus. The following table provides an overview of the PDM Console Menu/Submenu and their functions.

  • Page 79: Dashboard

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 E. Dashboard The dashboard displays insightful statistical information on a daily, weekly and monthly basis from processing various desk booking and user data. Through observing the statistics, management can plan and reorganize the whole desk booking structure and policies to improve desk utilization.
  • Page 80 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Overview Dashboard’s overview section provides a summary of resources - Total number of Buildings; Locations; Devices (Active / Inactive); Users (Active / Inactive); Desks / Status (Available / In Progress / Pending / Active and Inactive).
  • Page 81 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Utilization The Utilization section provides pictorial representation of information pertaining to Desk Utilization (Stacked bar chart / Histogram), Recaptured Time (Stacked bar chart / doughnut chart) and Booking Density (Heat map chart).
  • Page 82 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Leader board The Leader board section provides information pertaining to Desk Leader board (Most Used Desks / Least Used Desks} and User Leader board (Most Active Users / Top Ghost Users).

  • Page 83: Resource Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 F. Resource Management 1. Building Management Through the Building Management interface, admin users can add, edit, delete and search buildings within their organization. Multiple buildings at different sites or countries can be configured for organizations which have multi-site offices.

  • Page 84: Edit Building

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. Upon providing the necessary information, click [SAVE]. e. The newly added building information is displayed on the table. 1.2 Edit Building a. From the table, click Edit for the building that needs to be updated.

  • Page 85: Delete Building

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. The Edit Building interface is displayed with all the building information. Edit the Building information as required and click [SAVE]. The updated information (if any) will be displayed on the table.

  • Page 86: Locations Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Locations Management Through the Locations Management interface, admin users can add, edit, delete and search a location within a created building. Desk layout maps can be uploaded to the respective locations to which desk names and panels can be assigned.

  • Page 87: Assign Desk

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The navigation toolbar available on top of the location map allows users to perform the following functions – Scroll Down Scroll Right Zoom Out...

  • Page 88: Update Desk

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.5 Update Desk a. To re-assign a desk or change the active status, from the location map, click on the desk icon. b. The “Update Desk” interface is displayed. Update the Desk Name and Desk Status as required.

  • Page 89: Un-Assign Desk

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2.6 Un-assign Desk a. To remove an assigned desk, from the location map, click on the desk location icon. b. The “Update Desk” interface is displayed.

  • Page 90: Desk Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Desk Management Through the Desk Management interface, admin users can assign a desk name to desks created via the calendar servers and also to attach a desk panel for desk availability status indicator, on spot desk booking and claim features.

  • Page 91: Un-Assign Device

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 e. The “Assign To Device” column on the table will be updated with the Device UUID. If the desk panel assigned has gone through on-boarding and is powered up, the display should immediately reflect the current desk booking status.

  • Page 92: Assign Qr Code Type

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3.3 Assign QR Code Type a. The QR code type assigned to the desk panel devices are displayed (as a link) under the “QR Code Type”...

  • Page 93: Export

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. Export Desks interface is displayed with the list of desk related data that can be exported. By default, Desk Name, Desk Email and QR Code are selected for export.

  • Page 94: Update Desk Information

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. Export Desks interface is displayed with the list of desk related data that can be exported. By default, Desk Name, Desk Email and QR Code are selected for export.

  • Page 95: Device Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 4. Device Management Through the Device Management interface, admin users can assign a desk created to a desk panel device, and configure device settings (brightness).

  • Page 96: Un-Assign Desk

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 4.2 Un-Assign Desk a. The list of desks that are assigned to a desk display devices are displayed (as a link) under the “Assign To Desk” column on the table. Click on the Desk link to un-assign the desk from the desk panel.

  • Page 97: Delete Device Information

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. The “Device Settings” interface is displayed. Configure the device Brightness as required, by dragging the slider. Click [SAVE] to save the updated settings, if any.

  • Page 98: Firmware Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 5. Firmware Management Through the Firmware Management interface, admin users can upload desk panel device firmware package, and do an auto or manual firmware update Over The Air (OTA) for selected or all devices.

  • Page 99: Auto Update

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The Uploaded Firmware is displayed on the table. 5.2 Auto Update To enable / disable automatic update of firmware - a. From the list of uploaded firmware information displayed on the table, click and select/de-select the Auto Update checkbox to enable or disable an automatic firmware update.

  • Page 100: View Firmware Update Log

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. Select the checkbox to select the device to update the firmware manually. Alternately, to select all the devices, click on the checkbox on the top. Click [UPDATE].

  • Page 101: Delete Firmware

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 5.5 Delete Firmware To delete firmware - a. From the list of uploaded firmware information displayed on the table, click on the icon. b. A confirmation dialog box is displayed. Click [CONFIRM] to delete the firmware or [CANCEL] to cancel the delete operation.

  • Page 102: Amenities Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 6. Amenities Management Through the Amenities Management interface, admin users can add, edit and delete amenities. 6.1 Add Amenities The steps for adding amenities are same as that of Add Building 6.2 Edit Amenities...
  • Page 103 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The Create Desk Group interface is displayed. Enter the Desk Group Name; Select the Country / Building and Location. d. By default the Add Desks function button is disabled. It is enabled only upon selecting a Country;...
  • Page 104 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The newly added desks are displayed. g. Assign the relevant Desk Booking Policies to the desk group. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 105 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Desk Booking Policies Desk Booking When enabled When disabled Default State Policy Desks in this group are available Desks in this group are NOT...

  • Page 106: Edit Desk Group

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 h. Assign the relevant (if any) to the Amenities desk group. NOTE: Amenities can be added using the Amenities Management interface. Upon adding all the relevant information, click [SAVE]. The new desk group is added and displayed in the table.
  • Page 107 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The steps for editing the desk group is same as that of creating desk group. Refer to Create Desk Group for more details. Product Page Document Feedback Copyright ©...

  • Page 108: User & Role Management

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 G. User & Role Management The User & Role Management interface enables administrators to manage user access to certain functions. 1. User Management Through the User Management interface, admin users can Sync user from server and edit user information.

  • Page 109: User Groups

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. User Groups Through the User Groups interface, admin users can create user group, add users to user group, assign permissions and policies to user group, edit and delete user group.
  • Page 110 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 d. The newly added users are displayed. Assign the relevant Permissions Policies. Click [SAVE]. User Group Policies User Group When enabled When disabled Default State...
  • Page 111 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 User Group Permissions User Group When enabled When disabled Default State Permissions Members are allowed to Members are NOT allowed to Organization manage the Countries,...

  • Page 112: Feedback

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 H. Feedback Users can provide their feedback on the PDM solution via PDM mobile app, outlook add-in or Desk Viewer. Users can either choose a pre-defined feedback set by the admin or type in a customize feedback.

  • Page 113: User Feedback

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 To edit feedback option, Click on the icon. The steps for editing is similar to creating feedback option. Update the feedback option as required and click [SAVE] to save the changes, if any.

  • Page 114: Configuration

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 I. Configuration Different configurations related to dashboard settings, calendar server, desk booking policies and other PDM settings can all be done through this interface.

  • Page 115: System Configuration

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Upon providing the relevant permissions (by checking the checkbox), click [SAVE]. The updated information is available on the table. 2. System Configuration To update calendar server and PDM server settings refer to the steps provided under the topic Update System Configuration.

  • Page 116: Policy Settings

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Policy Settings 3.1 Update Policy Settings To update policy settings – a. Click on the Configuration > Policy menu. b. The policy settings interface is displayed with the following information -...
  • Page 117 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Booking  Time Slot - Set the Default Time Slot duration for every desk booking. The available durations are 30 minutes and 1 hour. However, the booking duration can be prolonged if required. If advance booking is done, the booking time will start from the next 30minutes/1 hour interval.

  • Page 118: Email Template

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 4. Email Template Email notifications are sent on behalf of admin to the relevant users automatically upon different booking events such as a new desk booking or cancellations. Admin users are able to add or edit existing standard email templates which are defined for various events.

  • Page 119: Edit / Delete Email Template

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 NOTE: If no email template is setup to signify a certain event, then the email will be sent with the default content to the user/admin when the event occurs.

  • Page 120: Import / Export Configuration

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 5. Import / Export Configuration This interface allows admin users to import previously configured PDM console configurations or export current configurations useful in the event of a new PDM server installation or PDM Server software update.

  • Page 121: Log

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 J. Log 1. System Log To view the system log for system analysis purposes– a. Click on the Log > System Log menu. b. The System log interface is displayed.

  • Page 122: User Log

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. User Log To view the User log for user analysis purposes– a. Click on the Log > User Log menu. b. The User log interface is displayed. It will display the corresponding action to be taken by the user.

  • Page 123: About

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 K. About The About interface displays information related to PDM Management Console’s version, Copyright, PanL Support etc. a. Click on the About menu. b. The About interface is displayed.

  • Page 124: Log Out

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 L. Log Out To log out of PDM Console, Click on the icon. From the resulting menu, click [Log out]. Product Page Document Feedback...

  • Page 125: Desk Viewer Gui Overview

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 M. Desk Viewer GUI Overview In order to access and use the Desk Viewer ensure that the PDM Software Server and PDM Console Configurations are up and running.
  • Page 126 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Enter the search criteria in the search box (for example – Desk Name or User Name or Location Name created under the Building) and tap on the search icon.
  • Page 127 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 8. You can make use of the following buttons to perform the respective functions – Tap on [Feedback] to view the Feedback dialog window.
  • Page 128 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 129: Getting Started With Outlook Add-In

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 VI. Getting Started with Outlook Add-In A. Installing Outlook Add-In The Microsoft Outlook Add-In provides an alternative option for users to view and book desk(s) from the calendar aside from the mobile app.

  • Page 130: Configure Outlook Add-In

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Upon successful installation, an appropriate message indicating the same is displayed. 4. Restart Microsoft Outlook in order for the add-in to take effect.
  • Page 131 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 An appropriate message indicating if the settings were updated successfully or not is displayed. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 132: Profile

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. Profile The Profile interface displays the user profile and booking statistics pertaining to the user. To access User Profile – 1. From the top bar menu, click PDM > Profile.

  • Page 133: Find A Person

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 D. Find a Person This interface is used to find a person and book available desks near to that person. To find a person –...
  • Page 134 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 5. Tap on the bookable desks (indicated in GREEN) located near the person to proceed with the desk booking. Refer to for the different booking status of desk.

  • Page 135: Desk Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 E. Desk Booking The Desk Booking interface is used for booking desk(s). Users can book desk(s) either in Maps View or List View. By default the desk booking interface is opened in Maps View. Users may switch between Maps View and List View depending on their requirement.

  • Page 136: Booking Desk Using Maps View

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Desk Status Indicated By Color Bookable Desk Green Selected Desk Blue Booking In- Progress Booking Pending Orange for Claim Inactive Desk Grey Table 4 - Desk Status 1.
  • Page 137 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 b. The selected desk(s) are indicated in BLUE. The selected desk(s) are also displayed under the List of bookings. Select the amenities (as required), by clicking on the checkbox. Click [Next].
  • Page 138 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179  Time – Set the desk booking start time and end time by clicking on the Set Time. To change the start time / end time, drag the edge of the time slot on the calendar window as shown above.
  • Page 139 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179  Assignee – If desk(s) is booked on behalf of another user, click on the Assignee field and enter his/her Username/Email ID.  Note – To add a note to the booking, click on the booking slot in the calendar window and type as required.
  • Page 140 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 e. Upon adding/updating the booking related attributes, click [Book]. An appropriate message indicating whether the booking is successful or not is displayed. An email will be sent to the...

  • Page 141: Booking Desk Using List View

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. Booking Desk using List View To book desk using List View – a. By default, the desk booking interface opens in Maps View. Change to List View by clicking the link.
  • Page 142 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Click and select the preferred date and time for booking the desk. Click [OK]. d. A list of desk(s) available in the selected location are displayed. Desk(s) which are not available for the required time slot will be greyed out.
  • Page 143 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 e. The booking related attributes are displayed. You may change the attributes, as required. Refer Booking Desk using Maps View for the details pertaining to setting booking attributes.

  • Page 144: Other Booking Functions

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Other Booking Functions 3.1 View and Edit Booking To edit booking details – a. From menu, click PDM > My Bookings. b. The booking summary is displayed in the calendar window. You will be only able to edit the booking that are in “Booked”...

  • Page 145: Cancel Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3.2 Cancel Booking To cancel booking – a. From the top bar menu, click PDM > My Bookings. b. The booking summary is displayed in the calendar window. Right click and select “Cancel” or double click on a booking.

  • Page 146: Claim Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3.3 Claim Booking To claim booking – a. From the top bar menu, click PDM > My Bookings. b. The booking summary is displayed in the calendar window. Right click and select “Claim” or double click on the booking that is “Pending”...

  • Page 147: Extend Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3.4 Extend Booking To extend booking – a. From the My booking interface, Right click on the booking that is “Ïn-Progress”(timeslot indicated in Red Color) and select “Extend” or double click on the booking that is “In-Progress”.

  • Page 148: End Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3.5 End Booking To end booking – a. From My booking interface – calendar view, right click on the booking that is “Ïn-Progress” (timeslot indicated in Red Color) and select “End” or double click on the booking that is “In- Progress”.

  • Page 149: My Bookings

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 F. My Bookings The My Bookings interface displays the list of desks booked by the user. To view the list of bookings, 1. From the Add Ins menu, click PDM > My Bookings.

  • Page 150: Feedback

    Document Reference No.: BRT_000377 Clearance No.: BRT#179 G. Feedback The Feedback interface allows users to send feedback about PanL Desk Manager (PDM) solution to the admin user. To send feedback – 1. From the top bar menu, click PDM > Feedback.

  • Page 151: About

    1. From the top bar menu, click PDM > About. 2. An example of the PanL Desk Manager (PDM) Version info, Organization and Product developer information is displayed in the About interface.
  • Page 152 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 153: Panl Desk Manager Mobile App For Android Users

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 VII. PanL Desk Manager Mobile App for Android Users A. Hardware / Software Requirements Operating System Technical Requirement Android Android devices with Android 7+ B.
  • Page 154 1. On the Android Phone, tap on [Play Store] icon. 2. The Play Store page is displayed. Enter “PanL Desk Manager” in the search field. The app page is displayed. Tap on [Install] to start the downloading/ installation of the app.

  • Page 155: Starting The Pdm Mobile App

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. Starting the PDM Mobile App Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 156 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Upon installing the PDM Mobile App on the mobile device, invoke the PDM app using the steps given below – 1. Tap on the PDM application icon.

  • Page 157: Log In

    1. Enter the Username and Password as provided by the organization. Tap on [Login]. 2. If the logging in is successful, the PanL Desk Manager home screen is displayed. Alternately, if the logging in fails, an appropriate message indicating the same is displayed. Try logging in again.

  • Page 158: Menu Overview

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 E. Menu Overview Home To access the app home screen My Bookings To view the list of bookings made On-board To perform desk panel device on-...

  • Page 159: Home

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 F. Home 1. Upon user login, by default the Home screen is displayed. However, users can also access the home screen, by tapping on the menu icon and from the resulting menu, tap on Home.

  • Page 160: My Bookings

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 G. My Bookings My Bookings interface displays the list of desks booked by the user. To view the list of bookings – 1. From the home screen, tap on [View All] or from the menu function tap on My Bookings.

  • Page 161: On-Board Desk Panel Device (Panl35L)

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 H. On-board Desk Panel Device (PanL35L)* The on-boarding procedure is performed to integrate the PanL35L desk panel devices to the PDM Server network. *This function is only available for users with Device Management Permission *.
  • Page 162 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 To on-board the PanL35L device manually - On the PanL35L Device On the Android Mobile App 1. Power up the PanL35L 1. Tap on the PDM Mobile App menu, select On-board device.

  • Page 163: Book A Desk

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 I. Book a Desk Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 164 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 165 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 166 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 167 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 168 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Tap on the menu icon and select Book Desk or from Home screen, tap on [Book Desk]. 2. Book Desk interface is displayed. A desk can be booked in the following ways –...
  • Page 169 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Tap and change the Country/Building/Location if required. Find a desk to book 4. Tap and provide the input in the following fields – Date, Start Time; End Time; Amenities (if any) and Desk Number or Name.
  • Page 170 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Find a Person & book a Desk Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 171 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Tap [Find a Person] and input in the following fields – Date, Time and Person Name. Tap on [Find Person]. If the search is successful an appropriate message is displayed. Tap on [OK] to proceed.
  • Page 172 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Book On Spot To book a desk On Spot- 1. From the Home/Book a Desk interface, tap [Book On Spot] and position the phone so that the QR code on the PanL35L device appears in the digital viewfinder.

  • Page 173: Other Booking Functions

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Other Booking Functions 1.1 Edit Booking Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 174: Cancel Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 To edit booking details – 1. To edit a booking, on the mobile App My Bookings interface, tap on the booking you wish to edit.

  • Page 175: Claim Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1.3 Claim Booking To claim booking – 1. To claim a booking, on the mobile App from My Booking interface, tap on [Claim] against the booking you wish to claim.

  • Page 176: Extend Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1.4 Extend Booking To extend an existing booking – 1. From Home/My Booking interface, [Extend] against the booking you wish to extend. 2. Tap and select the time to extend.

  • Page 177: End Booking

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1.5 End Booking To End booking – 1. From My Booking interface, tap on [End] against the booking you wish to end. 2. A confirmation message is displayed. Tap on [Yes] to end the current booking or [No] to discard the operation.

  • Page 178: Profile

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 J. Profile To access user profile interface – 1. Tap on the menu icon and select Profile. 2. The user profile interface displays the following details - Currently logged in Username;...
  • Page 179 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Tap on View Favourite Desk to access the Favourite Desk interface. In any of the Favourite/Unfavourite/All tab, users can view and change favourite status by simply tapping the icons.

  • Page 180: Settings

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 K. Settings The Settings interface allows user to view and change the mobile app default settings like Language; PDM Server URL Path; Country and Building.
  • Page 181 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 2. The Settings interface is displayed with the following default settings – Language; Server URL Path; Country and Building. 3. To edit default language, tap on Language. The available languages are English and Chinese.

  • Page 182: Device Control

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 L. Device Control The Device Control function is only available for users with device management permission to control the PanL35L desk panel device attribute- Brightness. Factory Reset function is also available to reset the device to factory settings (original configuration with the last updated firmware), not connecting to any PDM Server or network.

  • Page 183: Feedback

    Document Reference No.: BRT_000377 Clearance No.: BRT#179 M. Feedback The Feedback interface allows users to send feedback about PanL Desk Manager (PDM) solution. To send feedback – 1. Tap on the menu icon and select Feedback. 2. The Feedback interface is displayed with a set of pre-defined feedback options (set under Feedback>Feedback Management under PDM Console by admin).

  • Page 184: About

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 N. About The About interface displays the PDM Mobile App Version, Product developer well organization admin contact and email as a support channel for the users.

  • Page 185: Log Out

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 O. Log out To logout from the mobile app– 1. Tap on the menu icon and select [Logout]. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 186: Panl Desk Manager Mobile App For Ios Users

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 VIII. PanL Desk Manager Mobile App for iOS Users A. Hardware / Software Requirements Operating System Technical Requirement iPhone devices with minimum iOS 11.0 B.
  • Page 187 Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 The PanL Desk Manager App (PDM) can be downloaded from the Apple Store. Follow the steps given below – 1. On the iPhone, tap on [App Store] icon. 2. Tap on the Search icon.

  • Page 188: On-Board Desk Panel Device (Panl35L)

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. On-board Desk Panel Device (PanL35L)* The on-boarding procedure is performed to integrate the PanL35L desk panel devices to the PDM Server network. *This function is only available for users with Device Management Permission *.
  • Page 189 Mode. Assign Desk using displayed. the PDM Console. Please refer to PanL Desk Manager Mobile App for Android Users for using the other mobile app functions. Product Page Document Feedback Copyright © Bridgetek Pte Ltd...
  • Page 190 BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 Product Page Document Feedback Copyright © Bridgetek Pte Ltd...

  • Page 191: Getting Started With Panl35L Desk Panel Device Display

    5V Micro-USB adaptor which comes along with the package. Features: The PanL35L is built upon Bridgetek’s FT813Q graphic controller together with an ESP32 Wi-Fi module to wirelessly connect the display to a Wi-Fi Access Point. The PanL35L has the following features: ...

  • Page 192: Panl35L Product Specifications

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 B. PanL35L Product Specifications Microcontroller 32-bit RISC MCU PLATFORM Graphic Controller FT813Q Display Size 3.5” TFT LCD Number of Pixels 320 x 240 Active Display Area 70.8 x 52.56 mm...

  • Page 193: Panl35L (Pd35L) Desk Panel Display Setup

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 C. PanL35L (PD35L) Desk Panel Display Setup The following steps will guide you through to Set up PanL35L Display – 1. Identify a flat surface to place PanL35L where the bottom RGB LED strip has good 180 degrees visibility to users.

  • Page 194: On-Boarding

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 D. On-Boarding Refer to On-board Desk Panel Device (PanL35L)* for on-boarding procedure to the PDM network. Refer to the topic Assign Desk to a device under section...

  • Page 195: Settings

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 1. Settings The Settings interface allows users to increase or decrease brightness / volume of the PanL35L Display. To change device settings – a. Navigate to Settings by doing short presses and once Settings is selected, press the function button for 3 seconds.

  • Page 196: Factory Reset

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 3. Factory Reset The Factory Reset function allows users to reset the PanL35L device to its original configuration with the last updated firmware, not connecting to any PDM Server or network. To use the device again, on-boarding procedure has to be completed.

  • Page 197: Ap Mode

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 4. AP Mode The AP Mode is useful in the event that the device needs to be connected to another PDM Wi-Fi network while still connecting to the current PDM server.

  • Page 198: Shutdown

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 5. Shutdown To shut down a device manually without detaching the power cable- a. Navigate to the Forward button on the main menu by doing short presses and once it is selected, press the function button again for 3 seconds.

  • Page 199: Appendix

    PanL Desk Manager Pulse Width Modulation Thin Films Transistor B. List of Figures Figure 1 – PanL Desk Manager Ecosystem ..............11 C. List of Tables Table 1 – Desk Booking Policies ..................105 Table 2 – User Group Policies ..................110 Table 3 –...

  • Page 200: Revision History

    BRT_AN_079 PanL Desk Manager 2.X User Guide Version 1.0 Document Reference No.: BRT_000377 Clearance No.: BRT#179 XI. Revision History Document Title BRT_AN_079 PanL Desk Manager 2.X User Guide Document Reference No. BRT_000377 Clearance No. BRT#179 Product Page https://brtchip.com/product/ Document Feedback...

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