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Speakerbus ARIA Touch User Manual

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User Guide
ARIA Touch
Revision 2
Published Date: 18 Aug 2022
Guide Reference: UGARIATouch/R2
speakerbus.com

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Summary of Contents for Speakerbus ARIA Touch

  • Page 1 User Guide ARIA Touch Revision 2 Published Date: 18 Aug 2022 Guide Reference: UGARIATouch/R2 speakerbus.com...
  • Page 2 Statement of Conditions Speakerbus reserves the right to make changes to the products described in this document without notice. Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s) describes herein.

  • Page 3: Table Of Contents

    Hardware / software requirements ........................... 11 Sign in ...................................11 Sign in invalid / denied ............................. 13 Sign out ................................14 ARIA Touch Elements ...................... 15 Layout view ................................ 15 Notification Toolbar ............................16 Call Activity Status ................................. 17 Recording Configuration Status ..........................17 Health Status ..................................18...
  • Page 4 ARIA Touch User Guide Tile Pages ..................................33 Volume Control Dashboard ............................34 Set individual speakers/handsets ......................... 35 Solo speaker mode ..............................35 Mute all speakers ..............................36 Mute master speaker .............................. 36 System Menu ..................................37 Reset ...................................37 Debug Logging 1/2 ..............................38 Download Logs ...............................
  • Page 5 Clearing a call ..............................58 Missed calls ................................59 Conferencing ........................61 Standard conference ............................61 Creating an ARIA Touch (local) conference ......................61 Removing conference participant(s) ........................63 Ending an ARIA Touch (local) conference....................... 63 Fast conference ..............................64 Bulk Add ..................................66 Speaker Channels ......................67...
  • Page 6 ARIA Touch User Guide Adding a personal directory entry ..........................80 Editing a personal directory entry ..........................81 Deleting a personal directory entry .......................... 83 Group talk settings ............................84 Group talk settings properties ........................... 86 Program group talk ............................86 Wipe speaker ..............................

  • Page 7: Introduction

    ARIA Touch provides access to all the Speakerbus voice services you’re permissioned to use including telephony, intercom, ARD, MRD and Hoot lines and includes features for barge-in,...

  • Page 8: End User Features

    Combined corporate/personal/voice service search About this guide This guide explains how to use ARIA Touch’s touchscreen interface for private wires (ARD / MRD / Hoot), intercom (point to point / group calls), telephony (placing and answering calls / call forwarding / conferencing) and assigning these to speaker channels / handsets / headsets.

  • Page 9: Version

    ARIA Touch User Guide Version This document is written for ARIA Touch version 2.500. For more information on the version, see Device info on page 38. Compatibility ARIA Touch version 2.500 is compatible with iManager Centralised Management System (iCMS) version 3.960.3.0 or higher.
  • Page 10 ARIA Touch User Guide Getting Started...

  • Page 11: Getting Started

    A microphone and speaker; up to three microphones /speakers for multiple streams • Wired or wireless connection with communication to the backend Speakerbus system Sign in There are two ways to sign into ARIA Touch depending on the configuration set by your organisation: • Using Speakerbus credentials •...
  • Page 12 3. Type the username and password into the User ID and Password text boxes respectively. 4. Ensure the correct CloudBase is selected. 5. If offered sign in with solely Speakerbus Credentials (left image shown above), go to Step 8. 6. If offered sign in with Speakerbus/Active Directory Credentials, touch and touch authentication type, Speakerbus or Microsoft Active Directory.

  • Page 13: Sign In Invalid / Denied

    If you do not know your User ID and/or Password contact your System Administrator. • If you continue to have sign in denied to the CloudBase collection contact your System Administrator as you may not have permission to use ARIA Touch.

  • Page 14: Sign Out

    ARIA Touch User Guide Getting Started Sign out To sign out of ARIA Touch: 1. Touch the User Information softkey located at the top left of the touchscreen. This displays several menu options including Sign Out highlighted below. 2. Touch Sign Out.

  • Page 15: Aria Touch Elements

    Notification Tile Display Toolbar Area 8 x Contextual Softkeys The ARIA Touch interface comprises of three main elements and has the same look, feel and operability as Speakerbus’ AYRE physical dealerboard. • Notification Toolbar (page 16) includes: • User Menu •...

  • Page 16: Notification Toolbar

    Tile Display Area, see page 40. • Contextual softkeys, see page 45. Notification Toolbar The notification toolbar displays the current status of ARIA Touch including: Call Activity Status on page 17. Recording Configuration Status on page 17. Health Status on page 18.

  • Page 17: Call Activity Status

    ARIA Click Elements ARIA Touch User Guide Volume Control Dashboard, see page 34. System Menu, see page 37. Call Activity Status Call Activity displays: • Date and Time • Ringing Calls • On hold Calls • Busy Elsewhere Calls •...

  • Page 18: Health Status

    ARIA Touch User Guide ARIA Click Elements Health Status State State Explanation Good Health status is good. Health status is bad, indicates one or more issues. To view details of the health status: 1. Select the User Menu softkey. 2. Select Health Status.

  • Page 19: Program

    ARIA Click Elements ARIA Touch User Guide • Speakerbus ID. This is the signed in user Speakerbus identification. • Sign In ID. This is the signed in Active Directory user identification. • Telephone. This is the default PBX appearance assigned by your System Administrator. It is the default appearance used when making telephony calls, see PBX appearance tile on page •...

  • Page 20: Preferences

    ARIA Touch User Guide ARIA Click Elements Program: • Edit Alert Profiles. Touch to edit alert profiles which are used to distinguish incoming alerts from one another, see Edit alert profiles on page 77. • Edit Personal Directory. Touch to add, edit and delete personal directory entries, see Edit personal directory on page 79.
  • Page 21 Alert Override on page 23. • Desktop Notifications. This option when active displays desktop pop-up style notifications of incoming calls. Default is set to ‘ON’. Please adjust any pop up blockers in your browser settings to allow ARIA Touch to send desktop notifications.

  • Page 22: Audio Settings

    Firefox and is hidden when Firefox is used. • Microphone. This is the setting for the audio input device used on the ARIA Touch audio stream. Changing this value requires a restart of the audio session. A warning is displayed when a restart is required.

  • Page 23: Alert Override

    ARIA Click Elements ARIA Touch User Guide Alert Override The alert override softkey suppresses audible ringing alerts when in a call. Touch the alert override softkey to activate when in a call. This can be set to always suppress incoming ringing alerts when in a call, see Preferences on page 20.

  • Page 24: Do Not Disturb

    ARIA Touch User Guide ARIA Click Elements • Call forwarding functionality may not be available due to your user privileges. If unavailable, contact your System Administrator. • Call forwarding applies to your default line. To deactivate call forwarding: 1. Touch the call forwarding softkey.

  • Page 25: Intercom Dashboard

    ARIA Click Elements ARIA Touch User Guide Intercom Dashboard The Intercom Dashboard is only available if intercom use is configured by your System Administrator. Touch the intercom softkey to display the Intercom Dashboard as shown below. The intercom dashboard includes: •...

  • Page 26: Intercom Call Status

    This displays the softkey as . Repeat to unmute the microphone. Speaker mute The speaker mute softkey mutes ARIA Touch’s speakers and disables the speaker volume slider. To activate, touch the softkey. This displays the softkey as . Repeat to unmute the speakers.

  • Page 27: Speaker Volume Slider

    ARIA Click Elements ARIA Touch User Guide Speaker volume slider The speaker volume slider increases/decreases the speaker volume. Touch and hold down the blue bar and drag it either to the left to decrease the volume or to the right to increase the volume.

  • Page 28: On Hold

    ARIA Touch User Guide ARIA Click Elements On hold The on hold softkey places an intercom call on hold. To activate, touch the softkey. This hides the intercom dashboard and places the intercom call on hold on a call activity tile, see Call activity tile on page 42.

  • Page 29: Intercom Dial Pad

    ARIA Click Elements ARIA Touch User Guide Intercom dial pad Used to dial a user / group number. Once a number is entered touch to place the call. Intercom search Used to search for a user / group. Enter the first few letters of the user / group name. From the list, touch a user / group to call.

  • Page 30: Conferencing Dashboard

    ARIA Touch User Guide ARIA Click Elements Conferencing Dashboard The conferencing softkey indicates the number of participants in an active conference (excluding the conference initiator). Touch the softkey to display the Conferencing Dashboard as shown below. The conferencing dashboard displays current conference participants and allows for removal and adding of eligible participants, see Conferencing on page 61.

  • Page 31: Call Log Dashboard

    ARIA Click Elements ARIA Touch User Guide Call Log Dashboard The call log softkey indicates the number of missed calls. Touch the softkey to display missed calls, received calls and placed calls logs as shown below. The call log displays missed calls, received calls and placed calls with up to 100 entries per call type.

  • Page 32: Copy To Personal Directory

    ARIA Touch User Guide ARIA Click Elements Copy to personal directory To copy an entry to your personal directory touch next to the entry you want to copy. An example entry is highlighted below. Select COPY... This will display the Edit personal directory entry dialog as displayed below.

  • Page 33: Tile Pages

    ARIA Click Elements ARIA Touch User Guide Tile Pages The two tile page softkeys indicate the current active tile and speaker pages. The tile page softkey indicates the current displayed tile page. Touch the softkey to display all pages as a grid. The current page is highlighted in orange.

  • Page 34: Volume Control Dashboard

    ARIA Touch User Guide ARIA Click Elements Touch a speaker page to select, see Assigning an appearance to a speaker channel on page 67. Volume Control Dashboard The volume control softkey indicates volume status. State State Explanation Not Muted Indicates no speakers or handsets are muted.

  • Page 35: Set Individual Speakers/Handsets

    ARIA Click Elements ARIA Touch User Guide The above is an example where 20 tiles have been assigned as speaker channels. The speaker/handset volume sliders increase/decrease the speaker/handset volumes. Touch and hold down the appropriate blue bar (red bar for master volume) and drag it either to the left to decrease the volume or to the right to increase the volume.

  • Page 36: Mute All Speakers

    ARIA Touch User Guide ARIA Click Elements Mute all speakers Touch the ALL SPEAKERS softkey to mute all speaker channels. This will not mute handset audio, intercom or internal speakers. To unmute all speaker channels touch the ALL SPEAKERS softkey.

  • Page 37: System Menu

    Device Info. Touch to view device information, see page 38. • About. Touch to view ARIA Touch version details, see page 38. Reset Touch the Reset option to reset ARIA Touch’s connectivity when connectivity issues occur. When resetting a ‘CONFIRM’ dialog will be displayed. Touch YES to confirm reset.

  • Page 38: Debug Logging 1/2

    ‘softclient_xxxxxxxx_xxxxxx. log’. Device info Touch the Device Info option to display ARIA Touch’s host and server information. Touch OK to close the ‘DEVICE INFO’ dialog. About Touch the About option to display ARIA Touch’s ‘ABOUT’ dialog.

  • Page 39: Speaker And Handset Call State Indicators

    ARIA Click Elements ARIA Touch User Guide Touch OK to close the ‘ABOUT’ dialog. Speaker and handset call state indicators Two Voice Activity Detection (VAD) indicators are associated with each handset and speaker channel tile. VAD Indicators VAD Indicator Call State Idle.

  • Page 40: Tile Display Area

    Tile display area ARIA Touch’s tile area consists of eight columns by ten rows per page. ARIA Touch supports up to 100 tile pages. The tile area page layout is configured by your System Administrator. Tile and page labelling supports Latin and non-Latin characters.

  • Page 41: Speed Dial Tile

    ARIA Click Elements ARIA Touch User Guide • Call Activity, see page 42. • Intercom Appearance, see page 42. • Soft Group Talk, see page 42. • Speaker Channel, see page 43. • Handset, see page 43. For the explanation of call state icons that can appear on PBX appearance, voice service appearance, virtual private wire, call activity, speaker channel and handset tiles, see Tile call state line icons on page 44.

  • Page 42: Voice Service Appearance Tile

    ARIA Touch User Guide ARIA Click Elements Voice service appearance tile Voice service appearance tiles provide access to direct lines (hoots and ring downs). These IP services are configured as voice services by your System Administrator. Virtual private wire tile Virtual private wire tiles provide a way of using a reserved line configured on a PBX to make or receive calls to a specific person.

  • Page 43: Speaker Channel Tile

    Assigning an appearance to a non-paging speaker channel on page 67. Handset tile Handset tiles display the call information the selected handset. ARIA Touch has two handset tiles. Touching the centre of a Handset tile when idle opens the Directory Search dashboard. Record...

  • Page 44: Tile Call State Line Icons

    ARIA Touch User Guide Call Handling Icon Explanation Handset not in a call. Handset not in a call, privacy enabled. Handset call connecting. Handset call connecting, privacy enabled. Handset call connected. Handset call connected, privacy enabled. Tile call state line icons Common call state line icons for PBX appearance, voice service appearance, virtual private wire, call activity, speaker channel and handset tiles.

  • Page 45: Contextual Softkeys

    Call Handling ARIA Touch User Guide Contextual softkeys ARIA Touch has eight contextual softkeys. 8 x Contextual Softkeys Contextual key Function Inbound call. Touch the softkey or press the related key to answer telephony or intercom calls, see Answering calls on page 54.
  • Page 46 ARIA Touch User Guide Call Handling...

  • Page 47: Call Handling

    Call Handling ARIA Touch User Guide Call Handling This section explains the following: • Making a call using the dial pad, see page 48. • Making a call using a speed dial, see page 48. • Making a call using the directory dashboard, see page 49.

  • Page 48: Making A Call Using The Dial Pad

    ARIA Touch User Guide Call Handling Making a call using the dial pad Telephony calls use the default line appearance. To use another line appearance, touch the line appearance’s tile before using the dial pad. To make a call using the dial pad: 1.

  • Page 49: Making A Call Using The Directory Dashboard

    Call Handling ARIA Touch User Guide Making a call using the directory dashboard Telephony calls use the default line appearance. To use another line appearance, touch the line appearance’s tile before using the directory dashboard. To make a call using the directory dashboard: 1.

  • Page 50: Making A Call Using The Call Log Dashboard

    ARIA Touch User Guide Call Handling 4. From the lists, touch an entry to call. Making a call using the call log dashboard To make a call using the call log dashboard: 1. Ensure the preferred handset tile is selected. If it is not, touch the associated handset tile to select it.

  • Page 51: Making A Call Using Private Wires

    Call Handling ARIA Touch User Guide 3. From the lists, touch an entry to call. For more information about the call register dashboard, see page 31. Making a call using private wires Private wires (private lines) calls can be either automatic ringdown (ARD) or manual ringdown (MRD) calls.

  • Page 52: Making A Manual Ringdown (Mrd) Call

    ARIA Touch User Guide Call Handling Making a manual ringdown (MRD) call To make a call using a MRD appearance: 1. Touch the MRD appearance to assign to a handset. 2. To end the call touch the clear call softkey.

  • Page 53: Making A Call Using Redial

    Call Handling ARIA Touch User Guide Select a free handset if you want to seize a line (by tapping a line) first, otherwise ARIA Touch will automatically make a new call on the next available handset. Making a call using redial To redial the last telephony/intercom call made: Touch the redial softkey.

  • Page 54: Barging In

    Only the call initiator and called party can enable line privacy, see Making a call private on page Answering calls ARIA Touch announces an incoming call with a ring alert, animated handset softkeys and an animated call activity tile. To answer an incoming call: Touch either the bottom left (handset 1) or bottom right (handset 2) animated softkey.

  • Page 55: Answering Multiple Calls

    Call Handling ARIA Touch User Guide Answering multiple calls To answer an incoming call whilst on an existing call touch the animated handset softkey. Touch the animated incoming call appearance on the call activity tile as highlighted below. If both handset tiles are connected to calls whilst receiving an incoming one, you will need to put one of calls on hold to make a handset available, see Placing a call on hold on page 55.

  • Page 56: Transferring A Call

    ARIA Touch User Guide Call Handling Transferring a call There are two types of call transfer, announced when the person transferring the call consults with the party prior to transferring the call. The other type is of call transfer is unannounced when the person transferring the call transfers the call without speaking to the called party.

  • Page 57: Cancel Call Transfer

    Conferencing ARIA Touch User Guide The calling party will be put on hold until the transfer has been made. Cancel call transfer To cancel a call transfer select the cancel call transfer softkey. This takes the calling party off hold.

  • Page 58: Moving A Call Between Handsets

    ARIA Touch User Guide Conferencing Moving a call between handsets To move a call between handsets drag a call from one handset tile to the other handset tile. For information about tile types, see page 40. Moving a call to a speaker channel To move a call from a handset or a speaker channel, drag the call to an available speaker channel.

  • Page 59: Missed Calls

    Conferencing ARIA Touch User Guide If the appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing. To remove an appearance from a speaker channel, see Wipe speaker on page 88. Missed calls...
  • Page 60 ARIA Touch User Guide Conferencing...

  • Page 61: Conferencing

    ARIA Touch User Guide Conferencing ARIA Touch (local) conferences support the hosting of up to 11 users (10 participants plus the initiator of the conference). Intercom, telephony, Hoot, ARDs and MRDs can participate in an ARIA Touch conference as participants. Standard conference is explained below and fast conference, on page 64.
  • Page 62 • If the conference initiator drops from the conference all participants are cleared. • An ARIA Touch (local) conference can accommodate a maximum of eleven members including the conference initiator. • An ARIA Touch (local) conference allows telephony, intercom, hoots, manual ring downs...

  • Page 63: Removing Conference Participant(S)

    1. Touch the Conference Dashboard softkey on the Notification Toolbar as highlighted below. 2. Touch next to the participant you want to remove. Ending an ARIA Touch (local) conference To end a conference touch the clear softkey as shown highlighted below.

  • Page 64: Fast Conference

    ARIA Touch User Guide Speaker Channels • Only the conference initiator who created the conference can end it. • If the appearance is assigned to a speaker channel, the call will go to the speaker channel after clearing. To remove an appearance from a speaker channel, see Wipe speaker on page 88.
  • Page 65 Speaker Channels ARIA Touch User Guide 3. Touch the Conference Dashboard softkey on the Notification Toolbar as highlighted below. 4. To add calls to the conference, touch the names of the calls listed on the right of the Conference Dashboard under Quick Add.

  • Page 66: Bulk Add

    • The conference initiator is the only person able to add participants to the conference. • An ARIA Touch (local) conference can accommodate a maximum of eleven members including the conference initiator. • An ARIA Touch (local) conference allows telephony, intercom, hoots, manual ring downs and automatic ring downs to be conference participants.

  • Page 67: Speaker Channels

    Administrator as either paging or non-paging. Paging speaker channel tiles can display a different line appearance per speaker page. ARIA Touch has four speaker pages so up to four line appearances can be applied to a paging speaker channel tile.

  • Page 68: Assigning An Appearance To A Paging Speaker Channel

    ARIA Touch User Guide Intercom Assigning an appearance to a paging speaker channel An appearance can be one of the following: Telephony, Hoot, MRD, ARD, VPW and Intercom. To assign an appearance to a speaker channel tile: 1. If assigning to a speaker page other than the page currently displayed, touch the speaker page softkey to display the speaker page select dialog.

  • Page 69: Talking On A Speaker Channel

    Intercom ARIA Touch User Guide Talking on a speaker channel To talk on a speaker channel you must have talk permission to that voice service. Listen only speaker channels display the Broadcast in listen-only state icon To talk on a speaker channel: 1.

  • Page 70: Speaking On A Group Talk Tile

    ARIA Touch User Guide Intercom Speaking on a group talk tile The behaviour of the selected group talk tile will depend on whether the tile is set to Latched or Push-to-Talk within Group talk settings on page 84. To speak on a group talk tile when it’s set to Latched: 1.

  • Page 71: Intercom

    Remote Desktop Access ARIA Touch User Guide Intercom • This section explains the following: • Intercom and group calls, see page 71. • Making an intercom call, see page 72. • Answering an intercom call, see page 73. • Clearing an intercom call, see page 74.

  • Page 72: Group Calls

    ARIA Touch User Guide Remote Desktop Access Group calls An intercom group call connects all logged in members of a predefined internal user group simultaneously. There are three types of group calls: • Standard Group Call. A call used to make announcements to members of the group call.

  • Page 73: Answering An Intercom Call

    Answering an intercom call only applies if intercom privacy is activated, see Intercom privacy on page 26. ARIA Touch announces an incoming intercom call, when intercom privacy is activated, with a ring alert, animated handset softkeys and an animated call activity tile.

  • Page 74: Answer An Intercom Call When The Intercom Dashboard Is Displayed

    ARIA Touch User Guide Frequently Asked Questions Answer an intercom call when the intercom dashboard is displayed Touch the animated softkey. Clearing an intercom call To clear an intercom call: Touch the clear call softkey. To clear an intercom call when in the intercom dashboard: Touch the clear softkey to end an intercom call.

  • Page 75: Talking On A Mixing Group Call

    Frequently Asked Questions ARIA Touch User Guide 3. If making an answerback group call, touch the initiate answerback softkey after making your announcement. Talking on a mixing group call Simply talk if you initiated the mixing group call. Touch the softkey.
  • Page 76 ARIA Touch User Guide Frequently Asked Questions...

  • Page 77: Programming

    Edit line tile, see page 89. Edit alert profiles Alerts are used to indicate incoming calls through ring tones and visual alarms. ARIA Touch contains 16 different ring tones and 16 different visual colour styles which are assigned to buttons using alert profiles.

  • Page 78: Edit Alert Profiles Properties

    ARIA Touch User Guide Frequently Asked Questions 4. This displays the following dialog. Edit alert profiles properties The Edit alert profiles dialog contains the following options: ALERT PROFILE. Profiles are used to distinguish incoming alerts from one another and are •...

  • Page 79: Edit Personal Directory

    Frequently Asked Questions ARIA Touch User Guide PRIORITY. This option determines which alert profile has priority when several incoming calls • are received at the same time. It contains 32 priority levels. For example, if two incoming calls are received and the profile priority on Call A is set to 2, and Call B is set to 1 and ringtones are enabled on both calls, Call B will ring.

  • Page 80: Adding A Personal Directory Entry

    ARIA Touch User Guide Frequently Asked Questions 3. Touch Edit Personal Directory. Adding a personal directory entry To add a personal directory entry: 1. Touch the add personal directory entry icon. 2. This will display the following dialog:...

  • Page 81: Editing A Personal Directory Entry

    Frequently Asked Questions ARIA Touch User Guide 3. Enter a short label and long label, an example is displayed below: 4. Touch an address type from the choices General, Main Office, DDI, Mobile, Home, Intercom, Group Call or Tone to Line.
  • Page 82 ARIA Touch User Guide Frequently Asked Questions 2. Touch the entry to edit. In the example below Deirdre Forrest is selected. 3. Edit the entry.

  • Page 83: Deleting A Personal Directory Entry

    Frequently Asked Questions ARIA Touch User Guide 4. Touch OK to confirm entry edits. Deleting a personal directory entry To delete a personal directory entry: 1. Enter at least two characters of the entry in the search text box. 2. Touch...

  • Page 84: Group Talk Settings

    ARIA Touch User Guide Frequently Asked Questions This will display a ‘CONFIRM’ delete selected personal directory entry dialog. 3. Touch YES to confirm signing out. Group talk settings To configure group talk settings: 1. Touch the User Menu softkey on the notification toolbar as highlighted below.
  • Page 85 Frequently Asked Questions ARIA Touch User Guide 4. This will display the following dialog: 5. Edit then touch OK to confirm changes.

  • Page 86: Group Talk Settings Properties

    Group talk settings properties The Group talk settings dialog contains the following options: IGNORE HANDSET STATUS. ARIA Touch can be configured to ignore handset status when • group talk is active. When set to Ignore Handset Status (Yes), pushing the Group Talk activates the mic for all the speakers within the group, but any calls on a handset, that are part of the group, will be unaffected and continue to use the handset as the audio device.
  • Page 87 Frequently Asked Questions ARIA Touch User Guide 4. Touch a Group Talk to select. 5. Select the speakers to assign to group talk. When a speaker is selected its tile colour changes from blue to orange. The example below shows six speakers selected.

  • Page 88: Wipe Speaker

    ARIA Touch User Guide Frequently Asked Questions 6. Touch OK to confirm changes. Wipe speaker To wipe an appearance from a speaker channel: 1. Touch the User Menu softkey on the notification toolbar as highlighted below. 2. Touch Program. 3. Touch Wipe Speaker.

  • Page 89: Edit Line Tile

    Frequently Asked Questions ARIA Touch User Guide 4. Touch the speaker you want to wipe. 5. A ‘CONFIRM’ log out dialog will be displayed. Touch YES to confirm wiping the appearance from the speaker. 6. Repeat steps 3-5, to wipe additional speakers.
  • Page 90 ARIA Touch User Guide Frequently Asked Questions 2. Touch Program. 3. Touch Edit line tile. 4. Touch the tile page softkey to display all pages as tiles. The current page is highlighted in orange, as displayed in the example below.
  • Page 91 Frequently Asked Questions ARIA Touch User Guide Touch a page tile to navigate to the desired page. 5. Touch the line tile to edit, as displayed in the example below. 6. This displays the line mode, style and alert configurable properties.

  • Page 92: Edit Line Properties

    ARIA Touch User Guide Frequently Asked Questions 7. Edit then touch OK to confirm changes. Edit line properties The Edit line dialog contains the following options: • LINE MODE. This option contains two settings: • SINGLE. Displays the tile label in large text.

  • Page 93: Appendix A : Handset Feedback/Echo Issues

    Frequently Asked Questions ARIA Touch User Guide Appendix A : Handset Feedback/Echo Issues Echo is the unwanted effect of received audio being fed back into the transmit path (microphone) so that the far end hears their own voice. The amount of echo can vary from low level background interference to high level cross talk rendering the conversation inaudible.
  • Page 94 ARIA Touch User Guide Frequently Asked Questions 4. Relaunch the browser to apply the change. (You can do this by clicking the Relaunch button that is displayed at the bottom of the page once the setting has been changed).
  • Page 95 © Speakerbus Technology Limited 2022 Registered Office: Ground Floor, Hanover House, Britannia Road, Queens Gate, Waltham Cross, Hertfordshire, EN8 7TF Registered in England No: 4415859...

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