Ramblegard R09-0017C Troubleshooting Manual

Q) Low Battery light is flashing on Monitor?
A) Replace the 3 x AA Batteries in the rear of the monitor. These last 3-4 months.
Q) My Resident is resetting the monitor how can I stop this?
A) The Reset button can be turned off and the monitor can then only be reset by a caregiver key. To do
this move the switch on the left hand side of the monitor from Reset Button ON to Reset Button OFF
Q) My monitor is very quiet how do I increase the volume?
A) To increase the volume open the battery cover on the back of the monitor and adjust the volume
wheel. Scroll the wheel to the right to increase and to the left to decrease.
Q) When the monitor alarm sounds I press Reset but all the lights come on and it doesn't silence what
is wrong?
A) Nothing wrong. The monitor has been set to the caregiver Key option therefore the Reset button is
turned off. You will need to either;

Use a caregiver key, or

Turn on the Reset key again by switching the switch on the left hand side of the monitor to
reset button on.
Q) My Monitor is flashing up Monitor Not in Use, why is this?
A) This should only flash if your pad or lead is disconnected from the monitor. If all connections appear
OK then please contact your distributor for further assistance.
Q) Can I change the tone on my monitor?
A) Yes, you have the option of 3 different tones. Open the battery cover on the back of the monitor
and adjust the switch accordingly.
Q) My Monitor alerts too quickly and keeps alarming when the resident is still on the bed, how can I
sort?
A) There are 2 main things to check for here;
1. The position of the pad. Ensure that the pad is either at the hip area or the shoulder area. For
the more frail residents we recommend that you place the mat at the hip area to avoid false
alarms.
2. Check the delay setting on the monitor. You can adjust this by removing the battery cover and
adjusting the delay switch accordingly to either 0 sec's, 2 sec's or 15 min's.