UNDERSTAND COMMON COMMANDS, LOGIN, LEAVE VM MESSAGES + TRANSFER TO VM. ADD AN EMAIL ACCOUNT......................... ADD AN EMAIL ACCOUNT TO THE PHONE, WITH OR WITHOUT MULTI-FACTOR AUTHENTICATION Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
PC is connecting through your USB camera or other USB devices phone. and one on the back of the phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
The phone is ringing. Slow-flashing There are new voicemail messages. Solid for .5 seconds and off for .3 seconds The phone entered power-saver mode. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Places a call on a “system” hold so it can be retrieved from another phone in the business group. Line Keys Lines that are used to make and receive calls. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Use to log out of the phone and log in as another user. (Hot Desk) Mobile Account Connect a mobile device via Bluetooth to make and receive calls. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Tap the voicemail notification to log in to voicemail. Tap to delete all notifications. Only the notifications in the notification center are deleted. Delete Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Tap MERGE CALLS to join all parties. Tap CLOSE to close the call view window and return to the active call window Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
DETAIL SCREEN MEMBER SCREEN IMPORTANT IF YOU ARE A MEMBER OF AN iACD GROUP, REFER TO THE iACD AGENT USER MANUAL AT WWW.NORTHLAND.NET/SUPPORT Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
TO HOLD A CALL: Tap HOLD on the display or the HOLD fixed key. TO RETURN TO CALLER: Tap the LINE Key or Tap the RESUME Key or Press the HOLD fixed key again. FEATURE Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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To program a Busy Lamp Field (Enhanced Monitor Extension) Key, see the CommPortal User Manual. Special administrative programming is required to use the BLF keys to transfer. Check with your System Administrator. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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If parked call is not retrieved within a preprogrammed number of seconds, the call will “Callback” to the phone it was parked from. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
. Date, Time and duration and number of calls are displayed on the screen. + TO EDIT BEFORE CALLING OR TO ADD TO CONTACTS: Tap Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Tap the contact you want to edit or delete. to edit. Edit the contact and tap OK To delete the contact, tap tap DELETE and then tap OK to confirm. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Tap the Log In Icon and enter your subscriber number and your EAS Password. When the phone comes back up, you will be logged in. Use to log out of the phone. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
You can select from several preprogrammed ring tones so that your phone rings differently than someone who sits near you. Ring Tones can be programmed through the CommPortal User Interface. Refer to the CommPortal User Manual at www.northland.net. Need support? Connect with us at www.northland.net/support...
Analog Headset Mode Used to set up an analog headset connection. Reboot Performs a complete reboot. Restarts the device. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
STATUS BAR ICONS The icons in the Status Bar help you easily get the current phone status, such as call and message status. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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If your Yealink Phone is equipped with a Busy Lamp Field (BLF) the following indicators appear when keys are programmed with internal users. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
Use a wizard to set up your voicemail for the first time. Record and change greetings. Choose your voicemail to email options. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Press 1 to listen to your messages. Enter your pin and press the # key. Press 1 to listen to your messages. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Press *99 Press *99 and enter EXTENSION Number Enter Extension Number. Tap BLIND TRANSFER Lift HANDSET, press SPEAKER or tap AUDIO CALL. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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Open the app you created the app password for (for example Outlook 2016) and past the app password when asked for it. You should only have to do this once per app. Need support? Connect with us at www.northland.net/support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Training Representative...
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