Diamondview DV55RM5 User Manual
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Diamondview DV55RM5 User Manual

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LCD Display
Models: DV55RM5
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Summary of Contents for Diamondview DV55RM5

  • Page 1 LCD Display Models: DV55RM5...

  • Page 2: Table Of Contents

    Contents Document History ..........................5 Warnings ............................. 6 Protection against Image Retention ..................... 6 Exemptions ..........................6 Important Safety Instructions, Maintenance & Recommended Use..........7 Safety Precautions ........................7 Installation Cautions ........................7 Use ............................... 8 Cleaning ............................8 Product Features ..........................
  • Page 3 Supported Timings ........................... 36 Specifications ............................ 39 Troubleshooting ..........................40 External Control ..........................41 Compliance ............................51 Dimensions ............................52 Appendix I: Moving and Carrying Information ................53 Appendix II: Installing a Wall Mount .................... 54 Appendix III: Wall Mount Safety Notes ..................55 Appendix IV: Creating a Video Wall ....................
  • Page 4 NOTES...

  • Page 5: Document History

    Document History Title: DIAMONDVIEW DV55RM5 Display User Manual Issue Date: 09 December 2021 Revision: Ver.02 Version Update Remark Ver.01 28 December 2020 First issue. MEUS Changes Ver.02 09 December 2021...

  • Page 6: Warnings

    Warnings Protection against Image Retention Operation usage to protect against image retention • Operating time: 18 of 24 hours a day. Moving images or video type signal are OK to use 24 hours a • Liquid Crystal refresh time is required. Cycling the display type between 5 minutes’ for static display •...

  • Page 7: Important Safety Instructions, Maintenance & Recommended Use

    Important Safety Instructions, Maintenance & Recommended Use. Before using this display, please read this user manual thoroughly to help protect against property damage and to ensure your personal safety and the safety of others. • For your safety, be sure to observe the warnings located in this manual. •...

  • Page 8: Use

    If you encounter a problem during installation, please contact your dealer for assistance. Don’t repair or open the display, these actions will void the unit’s warranty Using extension cords (not recommended) • • Don’t use any kind of cleaning liquid on the display. For cleaning, only use a damp Sham cloth. •...

  • Page 9: Product Features

    Product Features This display supports 1920x1080 FHD format and can display true 1.07 billion colors. It supports a full range of interface types, including DisplayPort 1.2 x2 / HDMI 2.0 x2 / IR Receiver / Ethernet / SPDIF out/ DP1.2 out. Other features DisplayPort v1.2 input ...

  • Page 10: Packing List

    Packing List...

  • Page 11: Accessories

    Accessories...

  • Page 12: Product Overview

    Product Overview When operating the display, ambient room conditions should not exceed the following: Operating temperature: 0˚C to 40˚C (0˚F to 104˚F)  Humidity: 35~85% RH  Main Power Switch and AC Inlet Plug the power cord into the AC socket on the side of the display. Locate the Main Power switch directly below the AC socket and press “-”...

  • Page 13: Power Switches

    Power Switches • The main power switch located directly below the AC power inlet. Please refer to Main Power Switch and AC Inlet on page 13. The on/off switch is the top button on the display keypad. • The on/off switch is also located on the remote control. •...

  • Page 14: Operating The Display

    Operating the Display Setting up the Display Step 1: Plug in the power cable and turn on the AC power switch (without turning on the signal source device(s)). “I” is power on “O” is power off Step 2: Plug in the signal source cables. Step 3: Press the power key on the display’s keypad or the power key on the remote control to turn on the display.

  • Page 15: Turning Display On And Off

    Turning Display On and Off With the power on, press the power button on the remote control or keypad to put the display into standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet.

  • Page 16: Reading The Status Led

    Reading the Status LED The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean. Note: If the LED is set to “Off” in the OSD menu, the status LED will not operate. Avoiding Image Retention Fixed images displayed over a long period of time may cause image “burn-in”...

  • Page 17: Using The Remote Control

    Using the Remote Control • Hot Key: Remote key and keypad Lock/Unlock Control. • Lock: Press Enter, Enter, Exit, Exit, Enter and Exit on the controller by sequence and all keys (including remote and keypad) will be locked except RS232 and power on control. •...

  • Page 18: Locking The Osd (On-Screen Display)

    Locking the OSD (On-screen Display) To lock the remote control and keypad (to prevent tampering display settings): Press Enter, Enter, Exit, Exit, Enter and Exit on the remote control or the keypad. To unlock the remote control and keypad: Press Enter, Enter, Exit, Exit, Enter and Exit on the controller by sequence again and all keys will be unlocked.

  • Page 19: Changing The Remote Control Battery

    Changing the Remote Control Battery Remove the battery cover Slide back and remove the battery cover in the direction of the arrow. Insert the batteries Align and insert two AAA batteries according to their plus and minus ports (as indicated in the remote control). Close the battery cover Replace the battery cover in the direction of the arrow and snap it back into place.

  • Page 20: Using The Menus

    Using the Menus Navigating through the Menu System 1. With the power on, press MENU. The Image Settings menu will display. 2. Within the menu, use ,,, , and ENTER to navigate through the menus and adjust options. 3. Press MENU to return to the previous menu. To exit the menu system, press EXIT. Input Menu Save and recall up to four configurations of single or multi-source layouts.
  • Page 21 Source 4 Select the fourth source Options: DisplayPort1, DisplayPort2, HDMI1, HDMI2, Note: This function is only available when Multi-Source Views is set to Quad View. PIP Size Select the size of the PiP (Picture-in-Picture) Options: Small, Mid, Large Note: This function is only available when Multi-Source Views is set to PiP. PIP Position Set the position of the PiP (Picture-in-Picture) Options: Top R (Top Right), Top L (Top Left), Bot R (Bottom Right), Bot L (Bottom...

  • Page 22: Picture Menu

    Picture Menu This menu is used for making common video adjustments. Aspect Ratio Adjust the aspect ratio of the screen. The first selection is for the main source, and the second selection is for sources 2-4. Options: Main: Full Screen, Letterbox, 4:3, Native PiP/Dual View: Full Screen ;...
  • Page 23 Saturation Adjusts the brilliance and brightness (only Video Mode). Press  or , select the desired level, and then press ENTER. Range: 0~100; Default: 50 Backlight Increase or decrease the intensity of the LCD backlight. Press  or , select the desired level, and then press ENTER.

  • Page 24: Picture Menu- Rgb Adjust Submenu (Color Temp = User)

    Picture Menu– RGB Adjust Submenu (Color Temp = User) Gamma Select gamma Options: Off, 2.2 Default: 2.2 Temperature Select color temperature Options: Single Display: 5000K, 6500K, 7500K, 9300K3200K ~ 9600K(step by 100K) Multi-Display: 3200K, 5000K, 6500K, 7500K, 9300K Default: 9300K Red Gain Adjust the amount of red in bright content Range: 128~256...

  • Page 25: Osd Settings Menu

    OSD Settings Menu This menu is used to make initial set-up adjustments to the OSD (On-Screen Display) menu and other on- screen messages. OSD H Position Adjust the horizontal position of the OSD menu. Press  or  to select the desired level, and then press ENTER.

  • Page 26: Setup Menu

    Setup Menu Overscan Adjust the zoom (overscan) of the image Range:0~10 Default: 0 Power LED Enable or disable the status LED Options: On, Off Default: On Real Time Clock Configure settings of Current Time and Timer Mode See next page for details Control a device and display panels over the HDMI port by using one remote control Options: On, Off...

  • Page 27: Real Time Clock Submenu

    Real Time Clock Submenu This menu is used to set the internal clock of the display, and to power on and power off the display at preset times if desired Current Time Set the year, month, day, and time of day Options: User Mode, Workday Mode, Everyday Mode Real Time Clock –...

  • Page 28: Real Time Clock - Workday Mode

    Real Time Clock – Workday Mode Workday Mode Select the power on/off time for Monday-Friday, Saturday and Sunday Options: Disable, Enable Use the arrow keys to specify the on and off times Real Time Clock –Everyday Mode Everyday Mode Select the power on/off time for all days of the week Options: Disable, Enable Use the arrow keys to specify the on and off times...

  • Page 29: Adv. Setup Menu

    Adv. Setup Menu IRFM Creates slight frame motion to help avoid image retention. Options: On; Default: Off Local Dimming Adjust areas of the LCD backlight to vreate deeper black levels and higher contrast automatically Options: On, Off; Default: On Wake Up from Sleep Select a source to wake up the display from sleep mode Options: VGA Only, Digital, RS232, Ethernet, Never Sleep Default: Digital, RS232, Ethernet...

  • Page 30: Communication Menu

    Multi-Display Control Adjust multi-display control settings to display content from a single video source over an entire video wall. —Monitor ID: Options: 1~100 Default: 1 —Video Wall: Options: No, Yes Default: No —Power On Delay: Options: 0~30 sec Default: 0 —Video Delay: Options: Off, Auto, 1 Frame, 0.5 Frame.

  • Page 31: Assigning An Ip Address To The Display

    Load Default Load default communication settings Options: No, Yes SNMP Configure the Simple Network Management Protocol (SNMP) settings —Trap: Options: Disable, Enable Default: Disable —Power Changed Alarm: Options: Disable, Enable Default: Disable —Source Changed Alarm: Options: Disable, Enable Default: Disable —Signal Lost Alarm: Options: Disable, Enable Default: Disable —Trap IP: Default: 0.0.0.0 —Trap UDP: Default: 162...

  • Page 32: Unlocking And Enabling The Lan Port

    Unlocking and Enabling the LAN Port Ethernet Board Settings – Web service can configure the device by opening the browser and connecting via Web GUI directly. 1. Login – Use Web browser to configure the Ethernet board and connect via the IP of the display. Once you connect the Login window will popup.
  • Page 33 4. SMTP Setup and Configuration: a. SMTP Setup allows you to configure the SMTP Server address, SMTP Login Information, Mail to and from address b. Setup and Configure Email Alert of Power Status, Source Status and Signal Lost Status c. Test of Email alerts and communications...

  • Page 34: Information Menu

    Information Menu This read-only menu provides information on the active sources and the latest firmware version.

  • Page 35: Default Settings

    Default Settings Menu Parameter Default Settings Power switch Input Main Source Display Port 1 Auto Scan Multi-Source Views Picture Aspect Ratio Full Screen Scheme User Brightness Contrast Sharpness Saturation Backlight Gamma Color Temp. 9300K Red Gain Green Gain Blue Gain Red Offset Green Offset Blue Offset...

  • Page 36: Supported Timings

    Supported Timings Compatible Video Sources Frame Line Pixel Signal Type Resolution Rate Rate Rate References (Hz) (kHz) (MHz) 640x480 59.940 31.469 25.175 x VESA DMT, CEA-861-F Format 1 640x480 72.809 37.861 31.500 x VESA DMT 640x480 75.000 37.500 31.500 x VESA DMT 640x480 85.008 43.269 36.000 x VESA DMT...
  • Page 37 Compatible Video Sources Frame Line Pixel Signal Type Resolution Rate Rate Rate References (Hz) (kHz) (MHz) 1920x1080 59.950 66.587 138.500 x VESA CVT-R 1920x1200 49.932 61.816 158.250 x VESA CVT 1920x1200 59.950 74.038 154.000 x VESA CVT-R 1680x1050 49.974 54.121 119.500 x VESA CVT 1680x1050 59.954 65.290 146.250...
  • Page 38 Compatible Video Sources Frame Line Pixel Signal Type Resolution Rate Rate Rate References (Hz) (kHz) (MHz) 4096x2160 56.250 297.000 CEA-861-F Format 99 4096x2160 67.500 297.000 CEA-861-F Format 100...

  • Page 39: Specifications

    Specifications Note 1: Please wait for at least 10 seconds before turning the system back on with AC switch to suit the panel’s requirements.

  • Page 40: Troubleshooting

    Troubleshooting Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing. Operating The Display Perform the adjustments according to on page 16  If the problem you are experiencing isn’t described below or you can’t correct the problem, stop using ...

  • Page 41: External Control

    External Control RS232 control is not necessary for operation but is a convenient way to control displays from a computer at a distance. Most functions that can be done with the remote, can also be done with RS232 commands. RS232 Command Format Commands sent from an automation/control system or PC to the display must have the following format: STX (1byte) + IDT (1byte) + Type (1byte) + CMD (3bytes) + [Value/ Reply (1byte)] + ETX (1byte) STX：Start byte = 07...
  • Page 42 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) Off (soft power) ▲ Power 50 4F 57 Control On (soft power) ▲ Power DisplayPort1 Control and Input DisplayPort2 Source 4D 49 4E Input Source MIN W/R HDMI1 HDMI2 Back Light Brightness...
  • Page 43 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) Game Cinema Vivid OSD Transparency Transparency OST W/R 0~10 00~0A 4F 53 54 OSD H Position H Position OSH W/R 0~100 00~64 4F 53 48 OSD V Position V Position OSV W/R 0~100...
  • Page 44 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) Dual View Quad View Select the input source (refer to of sub window 1 (refer to PIN W/R (refer to MIN) 50 49 4E MIN) MIN) Select the input source PIP source (refer to of sub window 2 (refer to...
  • Page 45 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) Main Auto Scan ATS W/R 41 54 53 Multi IRFM IRF W/R 49 52 46 Power LED LED W/R 4C 45 44 DP 1.1 DisplayPort DPM W/R 44 50 4D 1 Version DP 1.2...
  • Page 46 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) DISPLAYPORT1 Key SOURCE Key P-SOURCE Key PIP Key P-POSITION Key SWAP Key SCALING Key BRIGHT Key CONTRAST Key OPS Key Reset all 41 4C 4C Un-lock keys KLC W/R 4B 4C 43 Lock keys...
  • Page 47 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) Video Wall Switch Off 56 57 53 Video Wall Switch On Video Wall Frameless 56 57 46 Video Wall Frameless Matrix X, Y value High quarter is X : 7 ~ 4 X : 1~10 Y : X: 01~0A Y: MAT W/R...
  • Page 48 Value/Reply Value/Reply Content Main Item Control Item CMD Type Remark (HEX) (Decimal) (HEX) The 3rd error log 8 bytes Note 7 8 bytes 4C 4D 33 The 4th error log 8 bytes Note 7 4C 4D 34 8 bytes The 5th error log 8 bytes Note 7 8 bytes...
  • Page 49 Note 4: The 4 Reply Bytes are defined: bD1, bD2, bD3, bD4 Where bD1: bit0: Fan1 error bit1: Fan2 error bit2: Overheat bit3: EEPROM error bit4: Reserved bit5: HDMI error bit6: MCU error bit 7: Net2Uart error bD2: bit0: Reserved bit1: Fan speed sensor error bit2: Thermal sensor error bit3: Reserved...
  • Page 50 Examples Power Control and Input Source Turn monitor power off [CMD: POW] • [Transmit]: PC → 07 01 02 50 4F 57 00 08 → Monitor [Return]: Monitor → 07 01 00 50 4F 57 00 08 → PC Turn monitor power on [CMD: POW] •...

  • Page 51: Compliance

    Compliance FCC: FCC CFR Title 47 Part 15 Subpart B: Class A, CISPR 22  ANSI C63.4  ICES-003 Issue 6  cTUVus: UL 62368-1  CAN/CSA-C22.2 NO.62368-1  IEC 62368-1 ...

  • Page 52: Dimensions

    Dimensions...

  • Page 53: Appendix I: Moving And Carrying Information

    Appendix I: Moving and Carrying Information Moving the Display: Moving the display requires at least four people. Attempting to move the display with one person may result in dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton using the white handles.

  • Page 54: Appendix Ii: Installing A Wall Mount

    Appendix II: Installing a Wall Mount Follow the manual instructions for the mount you have selected. • • Refer all servicing issues to qualified service personnel. Moving the display requires at least two people • Before installing, please make sure the wall is reinforced and strong enough to hold the •...

  • Page 55: Appendix Iii: Wall Mount Safety Notes

    Appendix III: Wall Mount Safety Notes...

  • Page 57: Appendix Iv: Creating A Video Wall

    Appendix IV: Creating a Video Wall Learn how to set up an array of display panels in a video wall. Connecting video by daisy-chaining display panels If you are using Multi-Display Control commands, all display panels in a video wall should receive the same video signal.
  • Page 58 Connecting an RS232 or an Ethernet controller to a video wall in landscape orientation Complete the following steps to connect an RS232 or an Ethernet controller to a video wall in landscape orientation. It is not recommended that more than 25 display panels be daisy-chained together using the RS485 input and outputs.
  • Page 59 Connecting an RS232 or an Ethernet controller to a video wall in portrait orientation Complete the following steps to connect an RS232 or an Ethernet controller to a video wall in portrait orientation. It is not recommended that more than 25 display panels be daisy-chained together using the RS485 input and outputs. If you are working with a video wall that exceeds 25 display panels, consider breaking the array in to groups of 25 display panels or less, and then use separate RS232 or Ethernet connections to control each group.
  • Page 60 The video wall height limits To keep displays within safe thermal operating limits, video walls should not exceed the sizes shown below:...

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