Technical Support - Kensington 33907 Instruction Manual

Technical Support

Technical support is available to all registered users of Kensington products.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of the
Support area on the Kensington Website: www.support.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges where applicable. Please
visit www.kensington.com for telephone support hours. In Europe, technical support is available
by telephone Monday to Friday 09:00 to 21:00 (Central European time).
Please note the following when calling support:
• Call from a phone where you have access to your adapter.
• Be prepared to provide the following information:
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
– System software and version
– Symptoms of the problem and what led to them
Please call one of these numbers:
België / Belgique 02 275 0684
Canada 1 800 268 3447
Denmark 35 25 87 62
Deutschland 0211 6579 1159
España 91 66 2 3833
Finland 09 2290 6004
France 01 70 20 00 41
Ireland 01 601 1163
México 55 15 00 57 00
2-YEAR LImITED WARRANTY
KENSINGTON COMPUTER PRODUCTS GROUP ("KENSINGTON") warrants its Dual Monitor Adapter against defects in
material and workmanship under normal use and service for 2 years from the original date of purchase. KENSINGTON,
at its sole option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt
as evidence of the date of purchase. You will need it for any warranty service. In order to keep this warranty in effect,
the product must have been handled and used as prescribed in the instructions accompanying this warranty. This
warranty does not cover any damage due to accident, misuse, abuse, or negligence.
DISCLAImER OF WARRANTY
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, KENSINGTON DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A
PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF
LAW, ANY SUCH WARRANTIES ARE LIMITED TO FOUR YEARS. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Nederland 053 482 9868
Norway 22 70 82 01
Österreich 01 790 855 701
Portugal 800 831 438
Schweiz / Suisse 01 730 3830
Sweden 08 5792 9009
United Kingdom 0207 949 0119
United States 1 800 535 4242
International Toll +31 53 484 9135
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LImITATION OF LIABILITY
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. KENSINGTON SHALL
NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO,
LOST REVENUES, LOST PROFITS, LOSS OF USE OF SOFTWARE, LOSS OR RECOVERY OF DATA, RENTAL OF REPLACEMENT
EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF
RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY
LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS
OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL KENSINGTON'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE
OF THIS PRODUCT. SOME STATES/COUNTIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND
PROVINCE TO PROVINCE.
FEDERAL COmmUNICATION COmmISSION INTERFERENCE STATEmENT
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, Pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
mODIFICATIONS: Any changes or modifications not expressly approved by Kensington could void the user's authority to
operate the equipment.
SHIELDED CABLES: In order to meet FCC requirements, all connections to equipment using a Kensington input device
should be made using only the shielded cable provided.
FCC DECLARATION OF CONFORmITY AND IC STATEmENT
This product complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation. As defined in Section 2909 of the FCC Rules, the responsible party for this device is
Kensington Computer Products Group, 333 Twin Dolphin Drive, Redwood Shores, CA 94065, USA, 800-535-4242
This Class B digital apparatus complies with Canadian ICES-003.
CE DECLARATION OF CONFORmITY
Kensington declares that this product is in compliance with the essential requirements and other relevant provisions of
applicable EC directives. For Europe, a copy of the Declaration of Conformity for this product may be obtained by clicking
on the 'Compliance Documentation' link at www.support.kensington.com.
INFORmATION FOR EU mEmBER-STATES ONLY
The use of the symbol indicates that this product may not be treated as household waste. By ensuring this product
is disposed of correctly, you will help prevent potential negative consequences for the environment and human
health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed
information about recycling of this product, please contact your local city office, your household waste disposal
service, or the shop where you purchased the product.
Kensington and ACCO are registered U.S. trademarks of ACCO Brands Corporation with issued registrations and
pending applications in other countries throughout the world. Windows is a registered trademark of Microsoft
Corporation. All other registered and unregistered trademarks are the property of their respective owners.
© 2008 Kensington Computer Products Group, a division of ACCO Brands USA LLC. Any unauthorized copying, duplicating,
or other reproduction of the contents hereof is prohibited without written consent from Kensington Computer Products
Group. All rights reserved. 1/08
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