Nextiva X-885 Quick Reference Guide

Overview

1. Soft Keys
2. Do Not Disturb (DND)
3. Confirmation
4. 5-Way Navigation
5. Cancellation
6. Voicemail
7. Directory
8. Settings
9. Transfer
10. Hold
11. Mute
12. Volume Up / Down
13. Speakerphone
14. Headset
15. Page

Warm Transferring Calls

A warm (attended) transfer allows Users to speak privately with the receiving party before transferring the call. A warm transfer also confirms the availability of the receiving party.

1. While on a call, press the Hold J button.
2. Dial the phone number or extension of the receiving party.
3. Greet the receiving party and advise them of any important information.
4. Press Transfer I, then press the Confirmation C button to perform a warm transfer.

Blind Transferring Calls

A blind (unattended) transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether they answer.

1. While on a call, press the Transfer I button.
2. Dial the phone number or extension of the receiving party.
3. Press the Transfer I button before the receiving party answers to blind transfer the call.

Checking Voicemail

There must not be a call on the line when attempting to check voicemail.

1. Press the Voicemail F button or dial *86.
2. Enter the personal voicemail passcode, then press #. The default is 0000.
3. Press 1 to listen to new or saved voicemails.

Accessing Call History

1. Press the Call History A soft key.
2. Press the left or right arrows on the 5-Way Navigation D to view All, Missed, Received, or Dialed Calls.