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Troubleshooting
During operations, should any error occur, please check the following table before calling for service:
Problem description
Insert the plug into the
socket and press
[ON/OFF], no 'beep' sound
The unit send out "Beep"
Sound
Display shows 'E0'
Display shows E1
Display shows 'E2'
Display shows 'E3'
Display shows 'E4'
Display shows 'E5'
Display shows 'E6'
Remedies are recommended first for checking. If any error codes persist, please unplug the unit immediately and contact
service centre for inspection and repairing. To avoid injuries and damage, do not allow yourself or unauthorized persons to
disassemble or repair the broken unit.
Additional Safety instructions
Please switch Off the induction cooker in case of any crack on the cook-top panel!
1. Do not place the cooker in any place that is near gas or hot environment in order to avoid damages or malfunction.
2. To reduce the risk of damage, this plug should be fit into an individual outlet. The rated electrical current is not less than
10A.
3. Place the cooker on a level surface. The distance between the surface and its background surrounding must be not less
than 12cm.
4. Do not immerse the cooker and electric cord in water liquid, or allow liquid to be in contact with inner electrical parts. The
power cord must be plugged out before cleaning.
6
Possible Cause
If the plug is really plugged
in
If the cookware is
inapplicable
If the cookware is on the
centre of top glass
If the cookware bottom
diameter is over 12cm
No or inapplicable cookware
be used
Voltage ≤ 80V
Voltage :≥ 288V
Glass sensor short circuit or
overheat
Glass sensor open circuit
PCB IGBT overheat or short
circuit
PCB IGBT broken or open
circuit
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Solution
Check plug carefully. If
problem persists, please
contact service centre
Replace a correct cookware
Put the cookware on the
centre
Replace a cookware bottom
with diameter over 12cm
Put or Replace a correct
cookware
Call service centre for help
Call service centre for help
Call service centre for help
Call service centre for help
Re-start after unit cools
down
Call service centre for help
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