Fastrack Reflex Play Plus User Manual page 41

For common problems related to the watch, please follow the instructions below:
Unable to Switch on the Watch
Long press the 2H push button for 3 seconds. If it still doesn't start, please charge the
watch.
Automatic Shutdown
In case of low battery power, please charge the watch. If the problem persists,
please contact our authorized dealer.
Hardware related FAQs
Q: I am unable to switch on the smartwatch. What should I do?
: If the smartwatch is just out of the box, then you need to charge it until 100%
Scenario 1
charge is achieved.
: If you have switched off the watch from the settings option then you can switch on
Scenario 2
your watch by long pressing the upper button (2H button) on the dial head (If the watch has
enough charge)
Scenario 3 : The watch charging cable might have an issue because of which it's not charging
the watch. Hence, you may need to change your charging cable.
After trying the above scenarios, if the issue still persists, please reach out to 18002660123 or
send a mail to smartdesk@titan.co.in
Q: I have misplaced my charging cable. Where can I get that?
A: You need to visit the nearest service center and purchase it from there. This will be based
on the availability of the charger/cable at that service center.
Q: Do I get an additional strap with the watch?
A: No, you don't get an additional strap with the watch.
Q: How long should I charge the watch to be 100%?
A: Watch gets fully charged in about 2 hours.
Q: What is the specification required for smartphones to connect with Reflex Play +?
A: Android 8.0 + and IOS 12.1 +
Q: Are the charger and strap covered under warranty?
A: No, the charger and strap are not covered under warranty.
Trouble Shooting
FAQs
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