Troubleshooting - Kenwood KMM-BT732HD Instruction Manual

Troubleshooting

Symptom
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND
SERVICE" appears.
Source cannot be selected.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on
the display is incorrect.
The unit does not work
at all.
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed.
• Depending on the display language you have selected
• Radio reception is poor.
• Static noise while
listening to the radio.
Playback order is not as
intended.
Elapsed playing time is not
correct.
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reattach the device (USB/iPod/iPhone).
Remedy
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
Send the unit to the nearest service center.
Check the [SOURCE SELECT] setting. (Page 6)
Clean the connectors. (Page 33)
Reset the unit. (Page 4)
and a limited number of symbols.
(page 6), some characters may not be displayed
correctly.
Connect the antenna firmly.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
This depends on the recording process earlier (USB).
Symptom Remedy
"UNSUPPORTED DEVICE" • Check whether the connected USB device is compatible
appears. with this unit and ensure the file systems are in
supported formats. (Page 33)
• Reattach the USB device.
"UNRESPONSIVE DEVICE" Make sure the USB device is not malfunction and reattach
appears. the USB device.
"USB HUB IS NOT This unit cannot support a USB device connected via a
SUPPORTED" appears. USB hub.
• The source does not The USB port is drawing more power than the design
change to "USB FRONT/ limit. Turn the power off and unplug the USB device.
USB REAR" when you Then, turn on the power and reattach the USB device.
connect a USB device If this does not solve the problem, turn the power off and
while listening to another on (or reset the unit) before replacing with another USB
source. device.
• "USB ERROR" appears.
The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone.
turn on or does not work. • Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when This unit is still preparing the iPod/iPhone music list. It
you enter search mode by may take some time to load, try again later.
pressing .
"NA FILE" Make sure the media (USB) contain supported audio files.
(Page 33)
"COPY PRO" A copy-protected file is played (USB).
"NO DEVICE" Connect a device (USB/iPod/iPhone), and change
the source to USB FRONT/USB REAR or iPod FRONT/
iPod REAR again.
"NO MUSIC" Connect a device (USB/iPod/iPhone) that contains
playable audio files.
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ENGLISH