After-Sales Service - Siemens WM12K222IL Instruction Manual And Installation Instructions

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Faults
Intense noise, vibrations
and "wandering" during
spinning.
Display panel/indicator
lamps do not function dur-
ing operation.
Detergent residues on the
laundry.
appears in the
NO
display panel in reload
mode.
YES appears in the dis-
play panel in reload
mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
Unplug the mains plug from the socket.
Turn off the water tap and call the after-sales service.
4

After-sales service

I f you cannot correct the fault yourself,
A f t e r - s a l e s s e r v i c e
(see section, Faults and what to do
about them) ~ Page 26, please
contact our after-sales service. ~
Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
Product number
Cause/remedial action
Is the appliance levelled? Level the appliance.
Are the appliance feet fixed? Secure the appliance feet.
Transport locks removed? Remove the transport locks.
Power cut?
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
If the fault occurs repeatedly, call the after-sales service.
Occasionally, phosphate-free detergents contain water-insoluble residues.
Select Rinse q or brush the laundry after washing.
Water level too high. Not possible to add laundry. Close the washing
machine door immediately, if necessary.
Select Start/Reload ! to continue the programme.
The washing machine door is unlocked. It is possible to add laundry.
Production number
After-sales service
You can find this information,
*depending on the model:
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
en
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