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en Troubleshooting
Fault
"E:30 / -10" and/or
lights up.
flashes.
All other error codes.
"E:30/-20"
44
Cause and troubleshooting
First wait approx. 5 minutes until the drain process
1.
ends.
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 54
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 37
Push in the detergent drawer until the symbol goes
2.
out.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 54
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 54
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
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