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Summary of Contents for Futek USB Series
- Page 1 Troubleshooting Guide USB Series High-Resolution USB Output Devices Sensor Solutions Source Load · Torque · Pressure · Multi Axis · Calibration · Instruments · Software www.futek.com...
- Page 2 Troubleshooting ..... 5 Contact Information ....7 TG1007 FUTEK reserves the right to modify its design and specifications without notice. Please visit http://www.futek.com/salesterms for complete terms and conditions.
- Page 3 See link above. for USB220 and earlier devices. Have FUTEK USB device plugged into computer before starting SENSIT. The 14-day free trial provides the Full Version of SENSIT for a period of 14 days. If a purchase code is entered, the Full Version will remain permanently.
- Page 4 LED Indicators USB220 USB225 Blinking blue (10 Hz) Module Auto-Calibration Solid Green Normal Operation Mode Blinking blue (1 Hz) Module Normal Operation Blinking Red Fault for open/short connection or temperature exceeded Green USB Power Solid Pink System is logging data USB Data Link Solid Blue Bootloader mode is enabled...
- Page 5 1. COMPUTER DOES NOT SEE FUTEK USB INSTRUMENT The USB driver can be found on the SENSIT support page at: https://www.futek.com/sensit-software-support. The driver used is a standard FTDI USB driver and may also be available from FTDI at the FTDIChip website under D2XX drivers.
- Page 6 3. USB DEVICE WILL NOT RESPOND TO POSSIBLE SENSIT SOFTWARE RELATED ISSUES COMMANDS AFTER A CLOSE OF PROGRAM https://media.futek.com/docs/troubleshooting/sensit_tsg.pdf If any software communicating with USB closes unexpectedly, a reset will be needed for the USB device as it may be stuck in an unknown state.
- Page 7 To send in your sensor or system for recalibration visit our FUTEK calibration web page at: https://www.futek.com/recalibration FUTEK Technical Support may be reached at: https://www.futek.com/contact/technical-request To send in your sensor or system for evaluation and repair visit our FUTEK RMA web page at:...
- Page 8 10 Thomas, Irvine, CA 92618 USA Tel: (949) 465-0900 www.futek.com...
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