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Ember GW03 Instructions Manual

Ember GW03 Instructions Manual

Dual band 2.4/5ghz
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GW03
Dual Band
2.4/5GHz
GATEWAY INSTRUCTIONS

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Questions and answers

Paul Patton
April 19, 2025

I have the green Wi-Fi light but I can’t get the white one to sync.

1 comments:
Mr. Anderson
May 10, 2025

To sync the white light on the Ember GW03 when the green Wi-Fi light is on, follow these steps:

1. Ensure the receiver is set up as a hub receiver.
- Press the Reset button on the receiver until both Red and Green lights are solid.
- Press and hold the Connect button for 5 seconds until the Red light blinks.
- Press the Connect button once; the Green light will be solid, indicating it's now a hub receiver.

2. On the Gateway, press and hold the ‘Function’ button for 3 seconds.

3. The White LED on the gateway will start flashing at 1-second intervals.

4. When the White LED becomes solid On, the gateway has successfully connected to the hub receiver.

This answer is automatically generated

Summary of Contents for Ember GW03

  • Page 1 GW03 Dual Band 2.4/5GHz GATEWAY INSTRUCTIONS...
  • Page 2 Welcome Thank you for choosing EMBER Smart Heating by EPH Controls. We hope you enjoy using it as much as we did developing it! Controlling your heating anywhere, anytime is only a few simple steps away. In this booklet, we will provide a step by step guide to setting up the EMBER Smart Heating Control app and its associated hardware.
  • Page 3 Page 8 Downloading the EMBER App Page 12 Initial Setup Page 14 Pairing your GW03 gateway to your 2.4/5GHz WiFi (Android) Page 16 Pairing your GW03 gateway to your 2.4/5GHz WiFi (iOS) Page 18 Home setup Page 21 Zone control diagram...
  • Page 4: Getting Started

    For BT routers the wireless mode should be set to Mode 3 in the router settings. Useful Information: On the Initial Setup screen, click on the Visit EMBER YouTube Setting icon to access Tutorials, FAQs channel for the TS Set and Videos.
  • Page 5 LCD / LED / Button legend Power Reset Function WiFi Connect Supply Figure 1: The gateway Reset Function WiFi Connection button button button Status Red LED on Gateway has power Green LED on Gateway connected to WiFi White LED on Gateway connected to receiver Reset Allow 300mm clearance...
  • Page 6 There can only be 1 hub receiver in a system. Allow 5 minutes for all receivers to synchronise with the hub receiver before connecting the gateway to the EMBER App. See page 44 / 45 of the CP4 instructions.
  • Page 7: System Architecture

    EMBER App Cloud Example B Multi Zone System RFRP-HW-OT Thermostat RFRP-OT Thermostat RFRP-OT Thermostat RF1A-OT Branch Receiver RF1A-OT Hub Receiver RF1A-OT Branch Receiver GW03 Gateway EMBER App Cloud Note: A maximum of 6 CP4 can be used with each GW03 gateway.
  • Page 8 Downloading the EMBER Smart Heating Control App 1. Go to the Apple App Store on 2. Once the App has been installed, your iPhone or the Google Play open it. Store on your Android device 3. Select ‘Create an account’ to Sign and download the EMBER Smart up with your email address.
  • Page 9 4. Enter your email address. 7. A confirmation email will arrive in your inbox from EMBER. 5. Confirm your email address. This can take up to 2 minutes. 6. Accept the Terms & Conditions. If you do not receive the email, please search your Junk / Spam email folder.
  • Page 10 Downloading the EMBER Smart Heating Control App (Continued) 9. Return to the EMBER App and 10. Enter your First name. enter your 6 digit code. 11. Enter your Last name. 12. Enter your Password. (Minimum 6 characters - including lowercase, uppercase and number).
  • Page 11 15. You will be returned to the sign in 17. Choose ‘Allow’ so the EMBER App screen where you can enter your can send you notifications. email address and password. 16. Press ‘Sign in’.
  • Page 12: Initial Setup

    Initial Setup 1. Press ‘WiFi Setup’ and you will 2. If you are an installer select the be directed to the WiFi Setup ‘Installer’ option. If you are the screen. home owner select the ‘Home owner’ option. If the WiFi light on the gateway is solid green you can go directly to Note: If you select “Installer”...
  • Page 13 3. On the ‘Your System’ screen, 4. Select GW03 Dual Band. you must choose the ‘TS’ (Thermostat System) option. GW03 will not operate with the ‘PS’ (Programmer System).
  • Page 14 It is recommended to allow location Immediately press ‘Continue’. permission on devices running Android When the gateway is successfully 9 or above. This will allow EMBER to connected the light will be solid automatically populate the WiFi (SSID) green and the EMBER App will information during Setup.
  • Page 15 Do not press “Continue” until all 3 LEDs repeat steps 3 and 4. are on constantly. 7. The Gateway now needs to be paired with your EMBER App. 8. Enter the gateway code located on the gateway housing. The gateway code will normally pre-populate on the gateway code screen.
  • Page 16 2.4/5GHz Wireless Internet ( Note: It is recommended to allow location permission on devices running IOS 13 or above. This will allow EMBER to automatically populate the WiFi (SSID) information during Setup.Without giving this permission, you will have to enter your WiFi (SSID) details manually.
  • Page 17 To WiFi settings. An EPH-TS_Hotspot will appear. 12. Press ‘Continue’ once only. Tap to select this network. Press Ember on the top left if you are not automatically redirected back to the Ember App. EMBER EMBER Click to return to APP, Click Continue Button...
  • Page 18: Home Setup

    Home Setup Home Setup appears on the Screen. 4. Enter the postcode or your address to set the location of your 1. Enter the Home name. home. 2. Enter the Zone names. (It is not 5. Press ‘Save’. possible to rename a Hot Water zone.) 3.
  • Page 19 8. A summary confirming the appear. changes that you have made is displayed. 7. To allow additional users access to the EMBER home, enter their 9. Press ‘Tutorial’ to view the name and email address here. tutorials. Press Invite. 10. Press ‘Skip’ to complete Home...
  • Page 20 Home screen to access zone If you have multiple zones, you control. will see a zone list with the relevant number of zones. Note: You can access the tutorials from the setting menu and burger menu in the EMBER App.
  • Page 21 Zone control diagram Home name Location & Weather Current zone name Target temperature Temperature Temperature adjustment adjustment ‘Down’ ‘Up’ Current temperature Tap here for schedule Current mode Press and hold for quick boost ‘Zone On’ indicated with orange glow Zone Index Operating mode Boost function...
  • Page 22 Notes...
  • Page 23 Notes...
  • Page 24 O cial Site EPH Controls UK EPH Controls IE +353 21 434 6238 +44 1933 626 396 technical ephcontrols.com technical ephcontrols.co.uk www.ephcontrols.com www.ephcontrols.co.uk...