Customer Service
Customer Service
If you have any queries on use, are
Customer Service
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
You can solve many problems your-
self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
With any warranty claims, we will
make sure that your appliance is re-
paired by trained after-sales techni-
cians using genuine spare parts, in-
cluding after the manufacturer's war-
ranty has expired.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and
production number (FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Consumption values
Consumption values
Recommended wash mode for nor-
Consumption values
mally soiled clothes at rated load ca-
pacity used for the evaluation of the
captioned model under the Singa-
pore Mandatory Water Efficiency La-
belling Scheme (MWELS) is 60 °C.
Technical specifications
Technical specifications
Facts and figures for your appliance
Technical specifications
can be found here.
Appliance height
Appliance width
Appliance depth
Weight
Maximum load
Mains voltage
Minimum installa-
tion protection
Rated power
Power consumption
Water pressure
Length of the water in-
let hose
Length of the water
outlet hose
Length of the power
cord
1
Depending on the appliance specifications
Customer Service en
85,0 cm
59,8 cm
59,0 cm
1
80 kg
8 kg
220 - 240 V, 50 Hz
10 A
2300 W
¡ Off mode: 0,10 W
¡ Left-on mode:
0,50 W
¡ Minimum: 100 kPa
(1 bar)
¡ Maximum:
1000 kPa (10 bar)
150 cm
150 cm
210 cm
53