Fault
The appliance is not work-
ing.
The programme does not
start.
The door cannot be opened. – –– is activated.
The water is not draining.
Cause
There has been a power cut.
You have not pressed
Start / Reload .
Door is not closed.
Childproof lock is activated.
Finished in is activated.
Laundry is caught in the
door.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
Troubleshooting en
Troubleshooting
Check whether the lighting in your
▶
kitchen or other appliances are
working.
Press
Start / Reload .
▶
Close the door.
1.
Press
Start / Reload to start
2.
the programme.
→ "Deactivating the childproof
▶
lock", Page 34
Check whether
▶
tivated.
→ "Buttons", Page 23
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
Start / Reload to start
4.
the programme.
Continue the programme by select-
▶
ing Spin or Drain and pressing
Start / Reload .
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 33
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 33
Start the Drain programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 51
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 38
Finished in is ac-
45