Faults and what to do about them.
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Faults
Odours in the washing
machine.
The o symbol lights up
in the display panel. Foam
may also be leaking from
the detergent drawer.
I am unable to connect to
my home network. The
| symbol does not
appear on the display
panel.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The display panel/
indicator lights do not
work while the appliance
is running.
There is detergent
residue on the laundry.
- P - appears in the
display panel when the
cycle is paused.
- P - and Ï appear in the
display panel when the
cycle is paused.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call customer services.
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Cause/Remedy
Run the Drum clean with reminder or Cottons 90 °C programme without
laundry.
Add washing powder or a detergent containing bleach.
To prevent foaming, only use half the amount of detergent
Note: .
recommended by the detergent manufacturer. Do not use detergent designed
for woollens or delicates.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next washing cycle.
Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
■
Wi-Fi is switched on but I have not been able to connect to my home
■
network.Check whether your home network is available or try to connect
to your home network again.
Is the appliance aligned? Align the appliance. ~ Page 20
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Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 20
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Have the transport braces been removed? Remove the transport braces.
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~ Page 16
Has there been a power failure?
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Have the fuses blown? Reset/replace the fuses.
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If the fault occurs repeatedly, call customer services.
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Some phosphate-free detergents contain water-insoluble residue.
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Select Rinse or brush the laundry after washing.
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The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary.
Press the I button to continue the programme.
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The door is unlocked. It is possible to add laundry.