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Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting in-
formation before contacting Customer Service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manu-
▶
facturer, the manufacturer's Customer Service or a similarly qualified person in
order to prevent any risk.
Error code / Fault display / Signal
Errors
The display goes out and
flashes.
"E:30 / -80"
"E:36 / -25 / -26"
"E:10 / -00 / -10 / -20"
Cause
Energy-saving mode is active
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain hose
is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
Drain pump is blocked.
The pump for the intelligent
dosing system is blocked.
Troubleshooting en
Troubleshooting
Press any button.
▶
a The symbol lights up again.
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and water
▶
drain hose are not kinked or trapped.
→ "Cleaning the drain pump",
▶
Page 50
Install the water outlet hose at a max-
▶
imum height of 1 metre.
→ "Technical specifications",
Page 69
→ "Cleaning the drain pump",
▶
Page 50
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 48
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 66
Note: You can start the washing pro-
gramme if you deactivate the intelligent
dosing system and dose manually.
→ "Buttons", Page 29
55
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