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VII. Care and Maintenance (continued)
B. CarT BODY
1. Clean with mild detergent, hot water and a soft cloth. DO NOT use detergents or cleaners containing ammonia or bleach.
2. Hand wash using a soft cloth or brush to clean all interior and exterior surfaces. DO NOT use steel wool or abrasive scrub pads or brushes.
3. Use a clean moist soft cloth to remove any remaining soap and dirt.
4. Air dry or dry cart outside and inside with clean, dry, soft cloth.
C. CasTers
Caster maintenance should be performed after every cleaning.
1. Grease swivel raceway of caster using a lubricant such as Lubriplate #930-AA,
Keystone #84EPXLT multi-purpose grease or equivalent. Apply grease using a
grease gun with a needle nose adapter or a tube-type applicator such as
Sta-lube Moly-graph Assembly Lube (Fig.6). These can be obtained at most
auto parts stores.
2. Use a light oil such as WD-40 on the hub (Fig.7). Check caster for damage
and test caster spin and swivel rotation before returning to service.
VIII. Troubleshooting Guide
Warning! Hazard of Electric Shock — Disconnect power supply before servicing. Any operating problems not identified and corrected by instructions in this manual should be
referred to qualified service personnel (electrician or foodservice equipment technician). No user-serviceable items under the inner cover of the heater. Only qualified service
personnel should open the inner cover of the heater.
Problem
Unit is plugged in but does not heat up at all.
Unit operates for more than 1 hour but does not
achieve the minimum 150˚F (65,6˚C) temperature.
Persistent odor inside the cabinet.
Unit stopped heating during normal operation.
NOTE: For service please contact Cambro at 800-854-7631 X4118. Please refer to the heater model number (see page 4) when you call in. Units under warranty should be
serviced by Cambro Authorized Service Agent Only.
Fig. 6
Possible Causes
• There is no power or an inadequate
amount of power.
• Power cord is not fully connected to
the power source or to the heater.
• Power cord is damaged.
• Heating unit is damaged.
• Door is not fully closed.
• Power cord is damaged and is causing
intermittent power to the heating unit.
• Thermometer is damaged or not working properly.
• Heating unit is not working properly.
• Initial start-up of unit.
• Food left in the cabinet for overly-long
holding periods.
• The compartment temperature exceeded 190˚F
(87,8˚C), causing the hi-limit thermostat to shut
power off to the heater.
nOTe: Fan may remain running.
• Fans are not operating properly.
• Control thermostat is not working.
Fig. 7
Possible solutions
• Check the power supplied to the unit. It should
match the requirements on the heater label.
• Make sure both ends of the power cord are
connected securely.
• Always replace damaged power cords with
Cambro authorized power cords.
• Replace the heater unit. Contact Cambro Customer
Service.
• Make sure the door is fully closed. Small gaps are
ok and will not affect the performance.
• Always replace damaged power cords with
Cambro authorized power cords.
• Check the heat inside the compartment with a verified
thermometer, placed in the center of the compartment.
• Check fans for obstructions. If none found,
replace heater unit. Contact Cambro Customer Service.
• For first-time use, plug in and run the unit with the
door open for 1 hour to air out the cabinet.
• Place a pan of water with some baking soda in it
and turn on the heater for 1 hour.
• If smell is still persistent please contact Cambro
Customer Service.
• Please refer to page 5: Instructions for Resetting
Door Heaters.
• Replace Fans. Contact Cambro Customer Service.
• Replace control thermostat. Contact Cambro Customer
Service.
7
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