Turning on the Power 13 OPERATION Before Use Control Panel Storing Food Refrigerator Shelves Pull-out Tray Icemaker Ice Tray Door Bins 19 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis 21 MAINTENANCE Cleaning Deodorizer 23 TROUBLESHOOTING Before Calling for Service 28 LIMITED WARRANTY CANADA...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments;...
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IMPORTANT SAFETY INSTRUCTIONS Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Freezer Frozen food compartment Refrigerator Fresh food compartment...
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PRODUCT OVERVIEW Interior † This feature is only available on some models. Freezer Temperature Controller This controller regulates the freezer temperature by balancing the airflow between the freezer and refrigerator. Freezer Shelf Use to store frozen foods such as meat, fish and ice cream. †...
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PRODUCT OVERVIEW † Door Cooling Air outlets to keep the refrigerator door bins cool. † Air Filter Reduces odors inside the refrigerator compartment. † Fridge Shelf This is where refrigerated foods and other items are stored. • Store foods with higher moisture content at the front of the shelf. •...
10 INSTALLATION INSTALLATION Before Installing WARNING • Do not overload house wiring and cause a fire Unpacking the Refrigerator hazard by plugging in multiple appliances in the same outlet with the refrigerator. WARNING • To reduce the risk of electric shock, do not install •...
INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling Doors and Drawers in this manual.
12 INSTALLATION Open both doors, and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and be sure to turn both leveling legs the same amount.
OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid, or an abrasive when removing any tape or adhesive from the refrigerator.
14 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Temperature Controller Controller for Refrigerator Compartment For colder temperatures, adjust the control knob to Coldest, and for warmer temperatures, adjust the control knob to Cold.
OPERATION Storing Food • Fruit - Do not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container NOTE in a crisper, or store in completely closed • If you are leaving home for a short period, like a paper bag on refrigerator shelf.
16 OPERATION Storage times will vary according to the quality exposed to sudden temperature changes or and type of food, the type of packaging or wrap impact. used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed To detach, lift the rear of the shelf and pull it package are normal.
OPERATION Icemaker • Ice can be removed more easily by pouring water on the ice tray. Using the Movable Icemaker Pull out the ice tray from the icemaker. Ice Tray This feature is only available on some models. Fill the ice tray with water up to the marked water line.
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18 OPERATION To assemble the bin, slide it in above the desired support and push down until it snaps into place. CAUTION • Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. • Empty bin before removing it. •...
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided This feature is only available on models with the in the LG ThinQ application.
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20 SMART FUNCTIONS The product beeps 4 times if Smart Diagnosis is activated. During Smart Diagnosis, you will hear data transfer tones. After the data transfer is complete, the diagnosis will be displayed in the application. NOTE • For best results, do not move the phone while the tones are being transmitted.
MAINTENANCE MAINTENANCE Cleaning To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 WARNING quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does •...
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22 MAINTENANCE Reusing the Deodorizer Remove the deodorizer from the ceiling of the refrigerator compartment. CAUTION • Do not use a sharp tool as it could damage the deodorizer. Remove moisture and odors from the deodorizer with the heat of a hair dryer or leave it in a sunny spot and let the UV in sunlight do it for you.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is cooling or has no connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit power.
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24 TROUBLESHOOTING Problem Possible Cause & Solution Cooling system runs Refrigerator is installed in a hot location. too much. • The compressor will run longer under warm conditions. At normal room temperatures (70 °F or 21 °C) expect your compressor to run about 40 % to 80 % of the time. Under warmer conditions, expect it to run even more often.
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TROUBLESHOOTING Problem Possible Cause & Solution Frost or ice crystals Door is not closing properly. form on frozen food • Refer to the "Doors will not close correctly or pop open" section in the Troubleshooting. (outside of package). Refrigerator or Refrigerator was recently installed.
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26 TROUBLESHOOTING Problem Possible Cause & Solution Doors are difficult to Door was recently closed. open. • When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.
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TROUBLESHOOTING Problem Possible Cause & Solution Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. • To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...
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