ChillaxBaby GIRAFFE PRO User Manual

4.3" wi-fi video baby monitor

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USER'S GUIDE
®
4.3" Wi-Fi
Video Baby Monitor
MODELS: GIRAFFE PRO, GIRAFFE CAM
DM680, DM681, DM681-2, DM681-3, DM681-4

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Summary of Contents for ChillaxBaby GIRAFFE PRO

  • Page 1 USER’S GUIDE ® 4.3" Wi-Fi Video Baby Monitor MODELS: GIRAFFE PRO, GIRAFFE CAM DM680, DM681, DM681-2, DM681-3, DM681-4...
  • Page 2 Welcome... ® to your new Chillax Wi-Fi Video Baby Monitor ! Thank you for purchasing the Wi-Fi® Video Baby Monitor. Now you can see and hear your baby sleeping. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world.
  • Page 3 Overview of Parent Unit Display (LCD screen) Brightness button Parent Unit ON/OFF Press to adjust the LCD brightness level (up to 8 levels). Short press to switch on when unit is off. 2-Way Talk button Long press to switch off when unit Press and hold to speak to your is on.
  • Page 4 Parent unit menu icons Signal Level (5 Levels). Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Set Screen Off Timer (Off, 5 mins, 30 mins, 60 mins). Volume Level Control (8 Levels). No Baby Unit detected.
  • Page 5 Overview of Baby Unit Light Sensor Multi-purpose Stand Camera Lens PAIR Button Microphone Micro-SD Card Slot Support micro-SD card up to Gooseneck 32MB memory. Room Temperature Sensor Privacy Protection Knob 10. Power Socket Slide to switch On/Off the privacy protection mode. Important guidelines for installing your Digital Video Baby Monitor •...
  • Page 6: Table Of Contents

    Table of contents Safety Instructions ..................8 Getting Started .................... 10 Connecting the Power Supply for the Baby Unit ......10 Multi-Purpose Stand ................11 Connecting the Power Supply of the Parent Unit ......13 Desktop Stand of the Parent Unit ............. 14 Registration (Pairing) ................
  • Page 7 Wi-Fi ® Internet Viewing ................20 Minimum System Requirements ............20 Getting Started - Connecting Devices ..........20 Setup ....................21 User Account and Camera Setup on Android™ Devices or iPhone ® /iPad ® ..................21 5.4.1 Power ON and Connect the Camera ....... 21 5.4.2 Download ChillaxCare App ..........
  • Page 8: Safety Instructions

    1. Safety Instructions WARNING: S t r a n g u l a t i o n H a z a r d : C h i l d r e n h a v e STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away).
  • Page 9 ® Wi-Fi CAMERA UNIT SET UP & USE: • Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. • Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand.
  • Page 10: Getting Started

    2. Getting Started Connecting the Power Supply for the Baby Unit • Connecting the Power Supply for the Baby Unit. • Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit. •...
  • Page 11: Multi-Purpose Stand

    Multi-Purpose Stand The unit comes with a stand which gives 3 mounting postures for optimal viewing. it is desktop, wall and clip mountable. You need to probably manage the power adaptor cord and camera head orientation according to the mounting posture. Desktop mount Cord management under the base...
  • Page 12 Clip mount The feature allows mounting the camera on fixture like bookshelf, wall shelf or crib end. The max allowable clipping thickness is 1/4” (or 25mm). Secure the cord to your wall or fixture using the cable management clips (not included), to keep the cord away from kid’s or baby’s reach. Cord management Recommended double adhesive cord under the base...
  • Page 13: Connecting The Power Supply Of The Parent Unit

    Connecting the Power Supply of the Parent Unit A rechargeable battery (Lithium-ion battery 2000mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. The battery provides up to 8 hours operation of the Parent Unit. We recommend charging for at least 16 hours before first use, and when the Parent Unit indicates the battery is low.
  • Page 14: Desktop Stand Of The Parent Unit

    Desktop Stand of the Parent Unit • The parent unit comes with a desktop stand attached to the back of the parent unit. • To place the parent unit on a desk, simply pull out the stand, as shown. NOTE Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit.
  • Page 15: Using The Baby Monitor

    3. Using the Baby Monitor SD Card Installation As an option, the Unit provides video recording on up to 32GB microSD card (NOT PROVIDED) when image motion is detected. Insert the microSD card into the SD slot as shown. Setting Up Place the Baby Unit in a convenient location (e.g., on a table) and point the camera lens towards the area you want to monitor.
  • Page 16: Video On/Off

    Video ON/OFF Press button once to turn the LCD screen on or off at standby mode, whilst still leaving the audio monitor on. Volume Control Press the Volume buttons + or - to adjust the parent unit volume level. The icon will pop up and you can select the desired volume from level 0~8.
  • Page 17: Parent Unit Menu Options

    4. Parent Unit Menu Options Alarm • Press the button and the menu bar will pop up. • Press the LEFT / RIGHT buttons until is highlighted. • Press the UP / DOWN buttons to select the alarm time (6h, 4h, 2h). (The default setting is Alarm OFF.) •...
  • Page 18: View A Camera

    4.2.2 View a Camera • Press the button and the menu bar will pop up. • Press the LEFT / RIGHT buttons until is highlighted, and the scan , view , add , del menus will pop up. • Press the UP / DOWN buttons to select view and press the OK...
  • Page 19: Temperature Unit

    • Press the LEFT / RIGHT buttons until is highlighted, and the scan , view , add , del menus will pop up. • Press the UP / DOWN buttons to select and press the OK • The screen will then display images from different registered cameras sequentially in loop, changing about every 12 seconds.
  • Page 20: Wi-Fi ® Internet Viewing

    ® 5. Wi-Fi Internet Viewing Minimum System Requirements Web Portal Android™ System, Version 7.0 or above ® ® iPhone /iPad iOS, Version 10.0 or above ® High Speed (Wi-Fi ) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed here: http://www.speedtest.net) Getting Started - Connecting Devices How does it work?
  • Page 21: Setup

    Setup ® Connect the Wi-Fi Camera to the Power Adapter, then plug into mains ® power. The Camera must be within range of the Wi-Fi router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process.
  • Page 22: Sign Up With Chillaxcare On Your Smart Device

    5.4.3 Sign Up with ChillaxCare on Your Smart Device Ensure that your smart device is connected to your Wi-Fi ® • router. Run ChillaxCare App, tap Sign In (fig. 1) • Enter your account information to sign up with ChillaxCare. (fig. 2) •...
  • Page 23: Add The Camera To Your Account

    5.4.4 Add the Camera to Your Account • Tap on the <Device> button. • • fig. 3 fig. 4 • The following setup instructions will appear on the screen, select your • Power on your camera and wait for the Blue LED flashing on the fig.
  • Page 24 • Locate the pair button on the camera, press and hold the Pair button until you hear “Ready for Pairing” (fig.7). Follow the instruction and generate a QR code (fig.8). • fig. 7 fig. 8 Hold in 20-30 cm in front of the camera to get it scanned (fig. 9). It will •...
  • Page 25: Disposal Of The Device (Environment)

    6. Disposal of the Device (environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this.
  • Page 26: Help

    8. Help Display No display • Try recharging the battery pack. Reset the Units. Unplug both the Units’ electrical power, then plug them • back in. • Is the Unit switched on? • Press and hold the ON/OFF button on the Parent Unit for 3 seconds to switch it ON.
  • Page 27 Interference Noise interference on your Parent Unit • Your Baby and Parent Units may be too close. Move them further apart. • Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback. • lf the Baby Unit is too far away;...
  • Page 28: Troubleshooting For Wi-Fi

    ® 9. Troubleshooting for Wi-Fi Internet Viewing Category Problem Solution Description / Error Account I am unable to Please check your user name login even after and password. registra-tion. Account I receive an error Please ensure that you have message saying: registered with us.
  • Page 29 Category Problem Solution Description / Error Setting Up While I am adding If you are trying to add a a new Camera to Camera which has previously my account, I am been added into your account not able to find any or another account, you will first Cameras to add.
  • Page 30 Category Problem Solution Description / Error Connectivity I get a message: We This could be due to lack of issues are having problems internet connection. Please accessing your wait and try again later. camera. Please try again in a few minutes.
  • Page 31 Category Problem Solution Description / Error The LED indicates the following General What is the significance of the status: camera LED? LED flashing Red: Your Camera is booting up. After a voice prompt the camera is booted up and ready for pairing. LED Cycling Blue/Red: Your camera is in pairing mode.
  • Page 32 Category Problem Solution Description / Error General How do I download • Open the Google Play the App for Android™ Store on your Android™ and iOS devices? device or App Store™ on your iOS device. • Select Search • Type in “Chillax Care” •...
  • Page 33: Standard Warranty

    What Does this Limited Warranty Cover? Subject to the items listed below in the section “What is not Covered” Chillax warrants that this ChillaxHome or ChillaxBaby (“Product”) will be free from defects in material and workmanship under normal use for a period of 1 year from the date of purchase and that any certified accessory (“Accessory”) sold for use with this product will be free from defects in...
  • Page 34 What Other Limitations Are There? THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF CHILLAX AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER THAN THIS LIMITED WARRANTY, CHILLAX MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 35 How to Obtain Warranty Service or Other Information? To obtain service or information, please email us at hello@chillaxcare.com You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a CHILLAX Authorized Repair Centre. You must include: (a) the Product or Accessory;...
  • Page 36 To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 37: Technical Specifications

    11. Technical Specifications CAMERA UNIT Radio Frequency Proprietary 2400 MHz to 2483.5 MHz ® Wi-Fi 802.11 b/g/n, 2.4GHz Image sensor Color CMOS 2M Pixels IR LED 8 pcs Operating Temperature 41 °F- 104°F (5 °C ~ 40 °C) Power Adapter Input: 100-240V AC, 50/60Hz, 300mA;...
  • Page 38 Chillax, Chillaxcare, Chillaxbaby and the Logos, are trademarks of Chillax Care Limited. 5GenCare and the Logo are trademarks of 5GenCare Limited. Apple logo is trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

This manual is also suitable for:

Giraffe camDm680Dm681Dm681-2Dm681-3Dm681-4

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