Angry Miao CYBERBOARD User Manual page 32

售后服务
After-sales service
Return & Refund Policy
The following terms apply to regions outside of mainland China.
Our policy lasts 72 hours. If the time is due, unfortunately we can't offer you a refund or exchange.
There are certain situations we can't offer you a refund or exchange.
• 48 hours have gone by since you received the item.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Dislike due to personal preferences.
1. If you need to refund or exchange, please click Contact Us on our website and leave your message. We will contact you
within 3 working days.
2. Please contact us first if you want a refund or exchange. We refuse to deal with self-returned products.
3. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the
original packaging. Any missing parts will delay the refund or cause partial refunds.
4. You will be refunded after we receive the returned product and check it. Once your return is received and inspected, we
will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a
credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
5. If there is insufficient stock of exchanging products, we will inform you about the specific treatment.
17