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SANHOYA
Water Dispenser
Model : WT-12CHM
Prior to use,please read the user manual carefully.
Household Use Only!

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Summary of Contents for SANHOYA WT-12CHM

  • Page 1 SANHOYA Water Dispenser Model : WT-12CHM Prior to use,please read the user manual carefully. Household Use Only!
  • Page 2 Use and Customer Care Guide Model: WT-12CHM Registration Please visit the website below to register your new water cooler within the first 30 days of purchase. Registration within the first 30 days will activate your one year limited warranty: Step 1: https://sanhoya.com Step 2: Click “Product Registration”...
  • Page 3: Table Of Contents

    SANHOYA Water Dispenser Index About Your Water Dispenser Know Your Water Dispenser---------------------------------------------------1 Part Name--------------------------------------------------------------------------2 Technical Specifics---------------------------------------------------------------3 Starting the Dispenser Unpacking Water Dispenser--------------------------------------------------4,5 Install Water Bottle----------------------------------------------------------------6 Install/Remove Trip Tray---------------------------------------------------------7 Powering the Dispenser Indicator Light----------------------------------------------------------------------8 Cooling-------------------------------------------------------------------------------9 Heating-----------------------------------------------------------------------------10 User Guide and Maintenance Change Water Bottle ------------------------------------------------------------11...
  • Page 4: About Your Water Dispenser

    About Your Water Dispenser Know Your Water Dispenser SA8061 Child Proof Faucet Energy Star Approved UL Listed COLD Original Piping hot & cold water Top-Loading Tomlinson faucets...
  • Page 5: Part Name

    About Your Water Dispenser Part Name Front View Rear View Bottom Part View ①Bottle Support Collar ⑤Condenser ②Hot Water Faucet ⑥Heating Switch ③Cold Water Faucet ⑦Drain Cap ④Drip Tray ⑧ Power Cord Caution: Do not plug in the power cord before the hot & cold water tanks have been fully filled and the water flow smoothly from the spouts.
  • Page 6: Technical Specifics

    About Your Water Dispenser Technical Specifics WT-12CHM Model Hot Water Capacity 1.5 L 3.8L Cold Water Capacity 16.9” x 12.4” x 17.6” ( L*W*H) Product Dimension Package Dimension 19.3” x 15” x 22.8”( L*W*H) Net Weight/Gross Weight 12KG/12.9KG Heating Watts...
  • Page 7: Starting The Dispenser

    Starting the Dispenser Unpacking Your Water Dispenser This dispenser is sanitized and cleaned prior to departing from the factory. Locating Dispenser Do not plug in the power cord(#⑧) first. 1. Place the dispenser on a flat level surface where it is well-ventilated and above freezing.
  • Page 8 Starting the Dispenser 3. To ensure a proper use of the compressor, do not activate the dispenser until it has been stayed on the ground over 24 hours. ⑥ Before turning on the dispenser, ensure the heating switch (# on the (O) position. 4.
  • Page 9: Install Water Bottle

    Starting the Dispenser Install Bottle 1. Remove the cap on the bottle head and tear up the sealing glue. 2. Lift the bottle to a height over the water dispenser. 3. Insert the bottle. 4. Press and hold the hot and cold faucet handle until water runs smoothly from the both taps.
  • Page 10: Install/Remove Trip Tray

    Starting the Dispenser Install/Remove the Drip Tray(# ) ④ 1. To install the drip tray (#④), simply slide it into the area at the top of the cabinet until it sits well in place. 2. To remove the drip tray (#④), lightly pull the drip tray toward yourself to release it.
  • Page 11: Powering The Dispenser

    Starting the Dispenser Powering the Dispenser Plug power cord (#⑧) into a properly grounded wall outlet. Indicator Light Heating Indicator Light This indicator light turns on when water is heating.The light will remain while the water is heating and turns off when it has reached the exact temperature of 185℉.
  • Page 12: Cooling

    Starting the Dispenser Cooling Once the dispenser is powered on,the cooling compressor functions automatically. Please allow 25 to 40 minutes for the water to be cooled down to 47℉. 1.Position the bottle, glass, pitcher beneath the cold water faucet(#③). 2.Press& hold the handle of the cold faucet to get the cold water.
  • Page 13: Heating

    Starting the Dispenser Heating To get the hot water, push the heating switch(#⑥) into the on (I) position. Allow 15-20 minutes for the water to be heated to 185℉. The heating indicator light turns off after the heating process is completed. 1.
  • Page 14: User Guide And Maintenance

    User Guide and Maintenance Change Water Bottle 1. When the bottle is empty, hold the bottle with both hands. Pull up the bottle until head of the bottle is removed from the support collar (#①). 2. Insert another bottle.
  • Page 15: Cleaning

    User Guide and Maintenance Cleaning Rinsing/Cleaning/Draining Caution: Please unplug the dispenser before cleaning. Use a disinfecting wipe (not included in the package) to wipe down the housing of the dispenser. Cleaning the plastic parts: All plastic parts are dishwasher safe. To prevent damage to the parts, stainless steel sponges scrubbers should not be used to clean the plastic parts.
  • Page 16 Caution: The dispenser will heat water to a temperature of approximately 185℉. It can cause server burns if not handled carefully. Please use caution while operating and cleaning. Please allow ample time for any hot water inside the machine to cool down before draining it. Cleaning the water tank To remove the mineral deposits that may have built up inside the cold tank, mix 4L of water with 200g of citric acid crystals (not included) or cleaning...
  • Page 17 2. Put the mixture into the machine’s cold tank and make sure the water can flow out of the hot water spout. 3. Reposition the water baffle and the bottle support collar (#①) back. Bottle Support Collar Water Baffle Notice: Please make sure the water baffle installed in right way, or it will affect the cooling effect.
  • Page 18: Maintenance

    Maintenance Condenser : (#⑤) To assure optimal cooling performance, condenser must be maintained against dust and lint. Condenser should be cleaned by special dust brush. Drip tray : (#④) The drip tray should be regularly emptied and cleaned. Storage/Return Shipment: If you do not use your dispenser for sometime or need to ship the unit to other place.
  • Page 19: Trouble Shooting

    Trouble Shooting Problem Cause Solution Input voltage is not 115-120V Confirm the voltage Dispenser won’t turn on Outlet is broken Replace a qualified outlet Allow 25 to 40 minutes Cold water runs out for cooling Allow 4” between Poor ventilation dispenser and the wall outlet No cold water Water baffle is not...
  • Page 20: Safety

    Safety To avoid any damage and injury, users must read the entire instruction manual before assembling, installing and operating the dispenser. Fail to strict to the instruction can cause injury and property damage. User must always strict to the following safety precaution: •For initial use, the unit must be properly assembled and installed in accordance to the manual.

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